Excellent Service: HP Parts Store

Archived from groups: comp.sys.hp.hardware (More info?)

ewestin@yahoo.com wrote:
> I had a badly frayed AC adapter for my laptop that I had not noticed
> until it was almost too late, I had to bend and twist it every which
> way in order to get power into my laptop. I went to the hp parts store
> at hp.com and they sent me the part overnight without charging me one
> cent for the expedited shipping. Needless to say, I am very happy with
> this kind of customer care. :-)
>


I've also had excellent service from hp parts. I needed a mounting
bracket to add a second hard drive to my Pavilion. I described what I
was looking for, they immediately knew what I wanted, verified the price
and inventory. A few days later I had the parts in hand.

craigm