When I try to load a vid clip for an *.asf video file on Mom's new Dell Dimension 8400 3.4 GHz, 1GB with Windows Media Player 10, I receive two error messages, listed below. The error messages occur only with a *.asf file and not with *.avi files; I haven't had any successful locating the correct CODEC or resolving the problems. Something may not be installed correctly as the videos work on another computer wtih WinXP SP1 and Windows Media Player 9.
1. Windows has blocked this software becuase it cannot verify the publisher
Publisher: unknown publisher
I follow the help banner and:
and try to import the video clip, but this doesn't work, apparently becuase the publisher / certificate aren't recognized.
2. An audio codec is needed to play this file. To determine if this codec is available to download from the Web, click Web Help.
Suggestions for resolving these two errors would be appreciated.