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Archived from groups: alt.cellular.verizon (More info?)
After a long argument with the CSR at the main VZW office, like a fool, I
paid my Verizon bill last month, in full as usual. I was told the payment
was for LAST month, not this, and another bill would show the 1 day usage
before I moved on to Alltel, the Monday after my contract was up.
MISTAKE------
This morning I get a bill showing a $31 and change CREDIT balance, because
I overpaid. NO CHECK, OF COURSE, JUST A CREDIT BALANCE. Called VZW's 800
number off the bill, finally got a TSR who told me it would be THREE TO
FOUR WEEKS before I got the check from Accts Payable.
If you're leaving Verizon, DO NOT PAY YOUR LAST BILL UNTIL YOU GET THE
SECOND BILLING STATEMENT SHOWING WHAT YOU REALLY OWE.... Just a head's up.
What they're telling you is BULLSHIT.
After a long argument with the CSR at the main VZW office, like a fool, I
paid my Verizon bill last month, in full as usual. I was told the payment
was for LAST month, not this, and another bill would show the 1 day usage
before I moved on to Alltel, the Monday after my contract was up.
MISTAKE------
This morning I get a bill showing a $31 and change CREDIT balance, because
I overpaid. NO CHECK, OF COURSE, JUST A CREDIT BALANCE. Called VZW's 800
number off the bill, finally got a TSR who told me it would be THREE TO
FOUR WEEKS before I got the check from Accts Payable.
If you're leaving Verizon, DO NOT PAY YOUR LAST BILL UNTIL YOU GET THE
SECOND BILLING STATEMENT SHOWING WHAT YOU REALLY OWE.... Just a head's up.
What they're telling you is BULLSHIT.