G
Guest
Guest
Archived from groups: comp.sys.hp.hardware (More info?)
Hello,
I've spent nearly three days searching for all tools and drivers for my HP
systems which are lacking recovery CDs and thus, important tools such as
DiagTools and TopTools.
Drivers are quite easy to find once you find your product (which isn't
always as trivial as you might expect, see Visualize X550 for example). But
add-on utilities are nearly unidentifiable (e.g. search for TopTools for
Kayak XU6). Product specifications are hidden in some submenus most of
which are even unusable due to some JavaScript sending you to a generic
page). Many links are just orphaned.
Still better as MS or Sony, though... And a quite helpful support, I might
add (searching for the support matrix for TopTools, links are orphaned, but
HP support came up with the answer in two days).
Any thoughts?
As a sidenote: I understand that there is a need for consistancy in naming
conventions for companies but sometimes you might just stretch it too far:
TopTools, TopTools agents for servers, TopTools agents for Desktops (add
WMI or DMI respectively), DiagTools (dozens of different versions which may
or may not work in your workstation and all of which of course won't work
in your laptop - the P/N of the older DiagTools CD with support for
Omnibooks isn't downloadable anymore), e-DiagTools, Insight Manager (where
version 4.2 is newer than 7.1), dozens of versions of the Kayak XU and so
on...
--
mit freundlichen Grüßen/with kind regards
Christian Dürrhauer, Institute of Geography, FU Berlin
100,000 lemmings can't be wrong.
Hello,
I've spent nearly three days searching for all tools and drivers for my HP
systems which are lacking recovery CDs and thus, important tools such as
DiagTools and TopTools.
Drivers are quite easy to find once you find your product (which isn't
always as trivial as you might expect, see Visualize X550 for example). But
add-on utilities are nearly unidentifiable (e.g. search for TopTools for
Kayak XU6). Product specifications are hidden in some submenus most of
which are even unusable due to some JavaScript sending you to a generic
page). Many links are just orphaned.
Still better as MS or Sony, though... And a quite helpful support, I might
add (searching for the support matrix for TopTools, links are orphaned, but
HP support came up with the answer in two days).
Any thoughts?
As a sidenote: I understand that there is a need for consistancy in naming
conventions for companies but sometimes you might just stretch it too far:
TopTools, TopTools agents for servers, TopTools agents for Desktops (add
WMI or DMI respectively), DiagTools (dozens of different versions which may
or may not work in your workstation and all of which of course won't work
in your laptop - the P/N of the older DiagTools CD with support for
Omnibooks isn't downloadable anymore), e-DiagTools, Insight Manager (where
version 4.2 is newer than 7.1), dozens of versions of the Kayak XU and so
on...
--
mit freundlichen Grüßen/with kind regards
Christian Dürrhauer, Institute of Geography, FU Berlin
100,000 lemmings can't be wrong.