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Steam Gifts

Last response: in Video Games
October 13, 2010 2:35:19 AM

Not sure this is the right place to post a question like this, but someone might know.

I sent a copy of Killing Floor through Steam to a friend of mine (who also has a steam account). He signed into steam, and said that the gift message popped up for a second, and then Steam just crashed. He cannot see the game anywhere now.
Any ideas on how he can access the game? I can't resend it to the same account.
Under Games>Manage Gifts and Guest Passes on my account it shows that the gift is sent, but not redeemed. On his, no games show up.

Any ideas?

More about : steam gifts

Best solution

October 13, 2010 7:19:21 AM

Whoops... This is a tricky one. The best you can do would be to log a support request with Valve directly. They should be able to check both accounts and verify your story.
October 23, 2010 3:33:51 AM

Well, next time he started up Steam, the game showed up. So it's all good now.
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October 23, 2010 3:34:04 AM

Best answer selected by frpsh.
October 23, 2010 4:53:59 PM

This topic has been closed by Mousemonkey