Melanie_17

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Sep 14, 2010
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I have an Acer laptop. It has Windows 7 Ultimate , I don't have another account on it and I can't get on. How do I reset the laptop?
 

bmathews

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May 21, 2010
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Are you saying that you have forgot your Windows password? If you've forgotten your Windows password and you're on a domain, you should contact your system administrator to reset your password. If you're not on a domain, you can reset your password by using a password reset disk or by using an administrator account.

If you forget the administrator password and don't have a password reset disk or another administrator account, you won't be able to reset the password. If there are no other user accounts on the computer, you won't be able to log on to Windows and will need to re-install Windows.

Take a look at this site for some more great information:
http://windows.microsoft.com/en-US/windows-vista/What-to-do-if-you-forget-your-Windows-password

I hope this helps!

Brett M,
Windows Outreach Team
 

Jonmor68

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Hello Camelia, welcome to the forum.
I hope you don't have too many little mistakes, but by all means post any problems you may have, but start your own thread or topic so that it doesn't get lost in someone elses.
John from Australia.