G
Guest
Guest
Archived from groups: comp.sys.hp.hardware (More info?)
I have an HP Pavilion model 8756c. Recently I am unable to access the CD
drives. (The failure is probably related to recently running a defrag and
disc-cleanup.) When I go to Device Manager is see two drives listed - LG
CD-ROM CDR-8483B and Mitsumi CR-4804TE. There is an icon - a yellow circle
with an exclamation point - next to each device. If I click on the item and
go to properties is see a message - "Windows cannot load the device driver
for this hardware. The driver may be corrupted or missing". There is a
troubleshooting feature available that guides me through uninstalling and
reinstalling the device. That didn't work. I also notice that, in that
properties dialog box, there is a list of the drivers. I can find the
drivers in the directory so I don't understand why they are not available.
Can you help me understand what has failed and what I need to do to correct
the problem?
Regards...David
I have an HP Pavilion model 8756c. Recently I am unable to access the CD
drives. (The failure is probably related to recently running a defrag and
disc-cleanup.) When I go to Device Manager is see two drives listed - LG
CD-ROM CDR-8483B and Mitsumi CR-4804TE. There is an icon - a yellow circle
with an exclamation point - next to each device. If I click on the item and
go to properties is see a message - "Windows cannot load the device driver
for this hardware. The driver may be corrupted or missing". There is a
troubleshooting feature available that guides me through uninstalling and
reinstalling the device. That didn't work. I also notice that, in that
properties dialog box, there is a list of the drivers. I can find the
drivers in the directory so I don't understand why they are not available.
Can you help me understand what has failed and what I need to do to correct
the problem?
Regards...David