Game will not load

I have just had a new video card installed in my computer by a reputable company. The trouble is, I can't get the Sims2 Bon Voyage to load, I only get a blank screen.
Does anyone have any suggestions?
Thank you!

Anxious Simmer
2 answers Last reply
More about game load
  1. Too help the readers, I think you'll need to tell people what specifications your computer has.
    For instance:

    *Operating system (Windows XP, Vista, 7 - 32bit or 64bit)
    *Hardware - Graphics card, CPU, RAM etc.
    *Software - Did you download the game or buy it in-store?
    *Have you defragmented your PC lately? Are your registry files corrupted?
    *Who installed the Graphics card? Has it been installed properly?

    Need more info as it could be anything.

    More information and I reckon people may be able to help.
  2. Also- Is the game legit ?
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