Urgent help needed Please

Hi,

I got the following message on my desktop in the form of a notepad documentafter restarting my computer this morning.

What does it mean & what do I need to do?

I want to install a new application and wonder should I shouldn’t I?

Please help.

Thank You,
Greg

Here is the message I got on my desktop in the form of a notepad document after restarting my computer.


An unexpected exception has been detected in native code outside the VM.
Unexpected Signal : EXCEPTION_ACCESS_VIOLATION (0xc0000005) occurred at PC=0x7B8250F
Function=Java_sun_awt_windows_WColor_getDefaultColor+0x2E57
Library=C:\Program Files\Java\j2re1.4.2_04\bin\awt.dll

Current Java thread:
at sun.awt.windows.WToolkit.eventLoop(Native Method)
at sun.awt.windows.WToolkit.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)

Dynamic libraries:
0x00400000 - 0x00419000 C:\Program Files\Internet Explorer\IEXPLORE.EXE
0x77F50000 - 0x77FF7000 C:\WINDOWS\System32\ntdll.dll
0x77E60000 - 0x77F46000 C:\WINDOWS\system32\kernel32.dll
0x77C10000 - 0x77C63000 C:\WINDOWS\system32\msvcrt.dll
0x77D40000 - 0x77DCC000 C:\WINDOWS\system32\USER32.dll
0x7E090000 - 0x7E0D1000 C:\WINDOWS\system32\GDI32.dll
0x77DD0000 - 0x77E5D000 C:\WINDOWS\system32\ADVAPI32.dll
0x78000000 - 0x78086000 C:\WINDOWS\system32\RPCRT4.dll
0x70A70000 - 0x70AD4000 C:\WINDOWS\system32\SHLWAPI.dll
0x769C0000 - 0x76B0A000 C:\WINDOWS\System32\SHDOCVW.dll
0x71950000 - 0x71A34000 C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.10.0_x-ww_f7fb5805\comctl32.dll
0x773D0000 - 0x77BC7000 C:\WINDOWS\system32\SHELL32.dll
0x77340000 - 0x773CB000 C:\WINDOWS\system32\comctl32.dll
0x771B0000 - 0x772D1000 C:\WINDOWS\system32\ole32.dll
0x5AD70000 - 0x5ADA4000 C:\WINDOWS\System32\uxtheme.dll
0x75F80000 - 0x7607C000 C:\WINDOWS\System32\BROWSEUI.dll
0x72430000 - 0x72442000 C:\WINDOWS\System32\browselc.dll
0x75F40000 - 0x75F5F000 C:\WINDOWS\system32\appHelp.dll
0x76FD0000 - 0x77048000 C:\WINDOWS\System32\CLBCATQ.DLL
0x77120000 - 0x771AB000 C:\WINDOWS\system32\OLEAUT32.dll
0x77050000 - 0x77115000 C:\WINDOWS\System32\COMRes.dll
0x77C00000 - 0x77C07000 C:\WINDOWS\system32\VERSION.dll
0x76200000 - 0x76298000 C:\WINDOWS\system32\WININET.dll
0x762C0000 - 0x76348000 C:\WINDOWS\system32\CRYPT32.dll
0x762A0000 - 0x762B0000 C:\WINDOWS\system32\MSASN1.dll
0x76F90000 - 0x76FA0000 C:\WINDOWS\System32\Secur32.dll
0x10000000 - 0x10024000 C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
0x5F3E0000 - 0x5F3F2000 C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ATL.DLL
0x55900000 - 0x55961000 C:\WINDOWS\System32\MSVCP60.dll
0x76620000 - 0x7666E000 C:\WINDOWS\System32\cscui.dll
0x76600000 - 0x7661B000 C:\WINDOWS\System32\CSCDLL.dll
0x76670000 - 0x76757000 C:\WINDOWS\System32\SETUPAPI.dll
0x01CE0000 - 0x01CEC000 C:\Program Files\TechSmith\SnagIt 7\SnagItBHO.dll
0x7C340000 - 0x7C396000 C:\Program Files\TechSmith\SnagIt 7\MSVCR71.dll
0x01D00000 - 0x01D0B000 C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
0x01D10000 - 0x01D2B000 C:\WINDOWS\system32\dla\tfswshx.dll
0x01D30000 - 0x01D3F000 C:\WINDOWS\System32\tfswapi.dll
0x01D40000 - 0x01D7A000 C:\WINDOWS\system32\dla\tfswcres.dll
0x75A70000 - 0x75B15000 C:\WINDOWS\system32\USERENV.dll
0x71C20000 - 0x71C6E000 C:\WINDOWS\System32\netapi32.dll
0x75E90000 - 0x75F37000 C:\WINDOWS\System32\SXS.DLL
0x02000000 - 0x02018000 C:\Program Files\Norton SystemWorks\Norton Antivirus\NavShExt.dll
0x7C080000 - 0x7C0F7000 C:\WINDOWS\System32\MSVCP70.dll
0x7C000000 - 0x7C054000 C:\WINDOWS\System32\MSVCR70.dll
0x760F0000 - 0x7616A000 C:\WINDOWS\system32\urlmon.dll
0x74810000 - 0x74AC7000 C:\WINDOWS\System32\mshtml.dll
0x76170000 - 0x761F8000 C:\WINDOWS\System32\shdoclc.dll
0x74770000 - 0x747FF000 C:\WINDOWS\System32\MLANG.dll
0x027C0000 - 0x029C1000 C:\WINDOWS\System32\msi.dll
0x746F0000 - 0x74716000 C:\WINDOWS\System32\msimtf.dll
0x74720000 - 0x74764000 C:\WINDOWS\System32\MSCTF.dll
0x746C0000 - 0x746E7000 C:\WINDOWS\System32\MSLS31.DLL
0x76390000 - 0x763AC000 C:\WINDOWS\System32\IMM32.DLL
0x32520000 - 0x32532000 C:\Program Files\Microsoft Office\Office10\msohev.dll
0x74CB0000 - 0x74D1F000 C:\WINDOWS\System32\mshtmled.dll
0x71AD0000 - 0x71AD8000 C:\WINDOWS\System32\wsock32.dll
0x71AB0000 - 0x71AC5000 C:\WINDOWS\System32\WS2_32.dll
0x71AA0000 - 0x71AA8000 C:\WINDOWS\System32\WS2HELP.dll
0x71A50000 - 0x71A8B000 C:\WINDOWS\system32\mswsock.dll
0x71A90000 - 0x71A98000 C:\WINDOWS\System32\wshtcpip.dll
0x76EE0000 - 0x76F17000 C:\WINDOWS\System32\RASAPI32.DLL
0x76E90000 - 0x76EA1000 C:\WINDOWS\System32\rasman.dll
0x76EB0000 - 0x76EDB000 C:\WINDOWS\System32\TAPI32.dll
0x76E80000 - 0x76E8D000 C:\WINDOWS\System32\rtutils.dll
0x76B40000 - 0x76B6C000 C:\WINDOWS\System32\WINMM.dll
0x722B0000 - 0x722B5000 C:\WINDOWS\System32\sensapi.dll
0x0FFD0000 - 0x0FFF3000 C:\WINDOWS\System32\rsaenh.dll
0x76F20000 - 0x76F45000 C:\WINDOWS\System32\DNSAPI.dll
0x76FB0000 - 0x76FB7000 C:\WINDOWS\System32\winrnr.dll
0x76F60000 - 0x76F8C000 C:\WINDOWS\system32\WLDAP32.dll
0x76FC0000 - 0x76FC5000 C:\WINDOWS\System32\rasadhlp.dll
0x034D0000 - 0x034EE000 C:\Program Files\Common Files\Symantec Shared\Script Blocking\scrauth.dll
0x03500000 - 0x03520000 C:\Program Files\Common Files\Symantec Shared\Script Blocking\ScrBlock.dll
0x76C30000 - 0x76C5B000 C:\WINDOWS\System32\wintrust.dll
0x76C90000 - 0x76CB2000 C:\WINDOWS\system32\IMAGEHLP.dll
0x75C50000 - 0x75CE1000 c:\windows\system32\jscript.dll
0x71D40000 - 0x71D5B000 C:\WINDOWS\System32\actxprxy.dll
0x044D0000 - 0x04677000 C:\WINDOWS\System32\macromed\flash\Flash.ocx
0x763B0000 - 0x763F5000 C:\WINDOWS\system32\comdlg32.dll
0x72D20000 - 0x72D29000 C:\WINDOWS\System32\wdmaud.drv
0x72D10000 - 0x72D18000 C:\WINDOWS\System32\msacm32.drv
0x77BE0000 - 0x77BF4000 C:\WINDOWS\System32\MSACM32.dll
0x77BD0000 - 0x77BD7000 C:\WINDOWS\System32\midimap.dll
0x65000000 - 0x65009000 C:\WINDOWS\System32\ddrawex.dll
0x51000000 - 0x5104D000 C:\WINDOWS\System32\DDRAW.dll
0x73BC0000 - 0x73BC6000 C:\WINDOWS\System32\DCIMAN32.dll
0x667D0000 - 0x667ED000 C:\WINDOWS\system32\inetcplc.dll
0x74B30000 - 0x74B71000 C:\WINDOWS\System32\webcheck.dll
0x6D440000 - 0x6D450000 C:\Program Files\Java\j2re1.4.2_04\bin\npjpi142_04.dll
0x5EDD0000 - 0x5EDEA000 C:\WINDOWS\System32\OLEPRO32.DLL
0x6D310000 - 0x6D327000 C:\Program Files\Java\j2re1.4.2_04\bin\jpiexp32.dll
0x6D380000 - 0x6D398000 C:\Program Files\Java\j2re1.4.2_04\bin\jpishare.dll
0x08000000 - 0x08138000 C:\PROGRA~1\Java\J2RE14~1.2_0\bin\client\jvm.dll
0x036A0000 - 0x036A7000 C:\PROGRA~1\Java\J2RE14~1.2_0\bin\hpi.dll
0x036F0000 - 0x036FE000 C:\PROGRA~1\Java\J2RE14~1.2_0\bin\verify.dll
0x03700000 - 0x03719000 C:\PROGRA~1\Java\J2RE14~1.2_0\bin\java.dll
0x03720000 - 0x0372D000 C:\PROGRA~1\Java\J2RE14~1.2_0\bin\zip.dll
0x07B10000 - 0x07C1F000 C:\Program Files\Java\j2re1.4.2_04\bin\awt.dll
0x73000000 - 0x73023000 C:\WINDOWS\System32\WINSPOOL.DRV
0x04F20000 - 0x04F70000 C:\Program Files\Java\j2re1.4.2_04\bin\fontmanager.dll
0x5C000000 - 0x5C0C8000 C:\WINDOWS\System32\D3DIM700.DLL
0x6D2F0000 - 0x6D304000 C:\Program Files\Java\j2re1.4.2_04\bin\jpicom32.dll
0x05140000 - 0x0514F000 C:\Program Files\Java\j2re1.4.2_04\bin\net.dll
0x07F60000 - 0x07F82000 C:\Program Files\Java\j2re1.4.2_04\bin\dcpr.dll
0x6BDD0000 - 0x6BE03000 C:\WINDOWS\System32\dxtrans.dll
0x6BE10000 - 0x6BE65000 C:\WINDOWS\System32\dxtmsft.dll
0x6D510000 - 0x6D58D000 C:\WINDOWS\system32\DBGHELP.dll
0x76BF0000 - 0x76BFB000 C:\WINDOWS\System32\PSAPI.DLL

Heap at VM Abort:
Heap
def new generation total 576K, used 382K [0x10030000, 0x100d0000, 0x10790000)
eden space 512K, 69% used [0x10030000, 0x100889b0, 0x100b0000)
from space 64K, 43% used [0x100b0000, 0x100b70a0, 0x100c0000)
to space 64K, 0% used [0x100c0000, 0x100c0000, 0x100d0000)
tenured generation total 4776K, used 4174K [0x10790000, 0x10c3a000, 0x16030000)
the space 4776K, 87% used [0x10790000, 0x10ba3a18, 0x10ba3c00, 0x10c3a000)
compacting perm gen total 7168K, used 7022K [0x16030000, 0x16730000, 0x1a030000)
the space 7168K, 97% used [0x16030000, 0x1670b860, 0x1670ba00, 0x16730000)

Local Time = Thu Jan 27 13:48:50 2005
Elapsed Time = 5612
#
# The exception above was detected in native code outside the VM
#
# Java VM: Java HotSpot(TM) Client VM (1.4.2_04-b05 mixed mode)

I have no idea what that means, but have you tried reinstalling java??