Sign in with
Sign up | Sign in
Your question
Solved

Windows BSOD

Last response: in Windows 7
Share
September 19, 2010 11:31:18 PM

My computer has bluescreened me twice in the last week and I am begining to get a little worried and I am wondering if I can get any help with this problem this is the information I have about the problem:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: be
BCP1: FFFFF8A007545943
BCP2: 8000000113C5A121
BCP3: FFFFF88008EE4600
BCP4: 000000000000000B
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\091910-26785-01.dmp
C:\Users\Brandon\AppData\Local\Temp\WER-54023-0.sysdata.xml

Please help I'm sorry if this is the wrong thread and this is probably unrelated but both times it happened i was using Windows media player.

More about : windows bsod

Best solution

a b $ Windows 7
September 20, 2010 12:25:47 AM

Blue screens are usually caused by either memory problems or driver problems particularly video drivers. The first thing to do is to run a memory test program such as memtest86 overnight. If it fails the test you have found the problem. Faulty memory may not be the memories fault but could be caused by a bad power supply, incorrect voltage to the memory, or overclocked memory. If the memory test shows no problems the suspicion then falls on the video driver, try rolling back the driver or upgrading the driver to the latest version.
Share
a b $ Windows 7
September 20, 2010 12:54:04 AM

^+ 1 excellent advice.
m
0
l
Related resources
September 20, 2010 4:37:43 AM

Ok I think the BSOD was caused by memory errors I ran memtest86+ the first day I had my new computer I got 0 errors I just ran it today and got quite a few I changed timings from default 7-7-7-16 to 9-9-9-24 about two weeks back on the 15th I got a Blue screen error I cleaned my registry and hoped the problem was gone but I got another one today and I after I ran the first test I changed timings to 8-8-8-21 still got them then I changed them back to default 7-7-7-16 still got errors my question is there anyway to fix memory errors or will I have to replace the sticks?
m
0
l
a b $ Windows 7
September 20, 2010 5:24:21 AM

Run the memtest one stick at a time at mobo default settings.
That means don't play with the timings.
If you get lots of errors you'll have to rma the ram.
m
0
l
a b $ Windows 7
September 20, 2010 10:58:02 AM

Just because you get memory errors does not mean necessarily that your memory is faulty. If the memory errors occur at the same address locations every time you run the memory test then this is indicative of faulty memory. If the errors occur at random address locations then this is indicative of a faulty power supply, incorrect timings etc. This is not a hard and fast rule but more of an indication of where the problem may lie. Also if possible perform the tests one stick at a time. This can be a very time intensive process, but there is no alternative unless you have spare parts to hand to perform substitutions.
m
0
l
September 20, 2010 1:06:46 PM

make sure that your hardware,(video card and other stuff is properly seated) properly inserted. all the proper power cords are connected. pci-e 6 pin power cords from the power supply. get the hiren cd off the net. it is an all in one utility cd. recovery software, anyways I am sure you can get your pc back up and running with all of the info on this page.
m
0
l
September 23, 2010 1:11:57 AM

Best answer selected by bcknee.
m
0
l
!