Webcam missing

[Guest]

Hello, i HAVE A HP /g 60 458 dx THAT I upgraded to windows 7. Now there isn't an imaging device. Webcam disappeared.. What can I do?
I tried downloading the drivers, but the error says I do not have an imaging device (youcam)

 

[bmathews]

Yes, as you have updated to Windows 7 you will need updated software of drivers for the webcam. You may download and install the latest driver from the manufacturer website according to exact model number of your laptop. Check the below provided link and follow the exact model number path and download the drivers from the section Software-Multimedia for the webcam-
http://h20000.www2.hp.com/bizsupport/TechSupport/ProductList.jsp?lang=en&cc=us&taskId=135&prodTypeId=321957&prodSeriesId=3744231

To install the downloaded drivers you may refer to the below link and check for the section – To download and update a driver yourself. You can also allow windows to automatically check if an updated driver is available using the same link. Refer to the below mentioned link for details:
http://windows.microsoft.com/en-us/windows7/Update-a-driver-for-hardware-that-isnt-working-properly

I hope this helps. Let us know the results.

Brett M,
Windows Outreach Team