While Gaming, lag when multitasking on internet.

[insanedane]

Hello,
When I play online games, such as WoW, CoD, etc. I lag BADLY when my sister plays music and/or checks her facebook on her computer. I think it's just my horrible internet provider service, but if there is another way to fix this lag, please tell me. Thanks
Dane

 

[crewton]

Depending on your router you can set the priority to gaming in order to ensure more bandwidth.

 

[HEXiT]

as crew says you will need to set the priority. some routers will do it automatically by giving the first device in the list the most bandwidth. but others let you configure what gets what. you will need to log in to the routers config to figure out if you can adjust the priorities.

 

[Hawkeye22]

You never mentioned what kind of internet connection you have (cable, DSL, dialup) or what what speeds your ISP provides you. Also, have you tried a speed test? If so, what are your speeds? If your speeds aren't close to what you should be getting, then contact your ISP.

http://www.speedtest.net

 

[insanedane]

Thanks hawkeye, I used the website you shared with me. When my sister's using her computer, for whatever the hell she uses it for, i have results as follows.
ping 292 ms. (i usually get a LOT higher, around 1k, when im gaming)
download speed - .78 mbps.
upload speed - .62 mbps.
I have qwest highspeed (highspeed my ass...) wireless internet.

 

[HEXiT]

what is the rated speed of your line?

 

[Herr_Koos]

Wireless connection you say? Wireless throughput is affected much more severely than a wired connection when there are multiple people trying to connect, since wireless is a shared medium and only one device is allowed to transmit at any given time. Nothing you can do about it except game when you sister isn't surfing.

 

[Hawkeye22]

Thanks hawkeye, I used the website you shared with me. When my sister's using her computer, for whatever the hell she uses it for, i have results as follows.
ping 292 ms. (i usually get a LOT higher, around 1k, when im gaming)
download speed - .78 mbps.
upload speed - .62 mbps.
I have qwest highspeed (highspeed my ass...) wireless internet.

That's terrible? Pings should be lower. Most cable internet has a ping around 35ms-60ms. Downloads will be faster than uploads as most ISP provide a much lower upload bandwidth cap. What are your ISP's bandwidth limits? We don't have qwest around here. Are they cable or DSL? Anyhow, I'd expect your download speed to be at least 1.5Mb/s.

What are your speeds when your sister isn't online? If they are that bad, I'd call tech support. Most high speed is at least 4Mb down, .5Mb up.

 

[insanedane]

Woah woah woah. they are never that bed when my sister is not on her computer on the internet. The ping is usually around 20-80 max normally. My download speed, however, is terrible. even when my sister isn't on the internet. i usually download 200 kb/s max. its horrible. :\... I had great internet, then we had to change to qwest, and they gave us a POS router along with the internet. i think changing the router might help... I dunno.

 

[Hawkeye22]

I'd contact qwest and have them run some diagnostics.

 

[swifty_morgan]

Hello,
When I play online games, such as WoW, CoD, etc. I lag BADLY when my sister plays music and/or checks her facebook on her computer. I think it's just my horrible internet provider service, but if there is another way to fix this lag, please tell me. Thanks
Dane

Didn't you ask this in another thread ?

 

[talktoqwest]

Hello,
When I play online games, such as WoW, CoD, etc. I lag BADLY when my sister plays music and/or checks her facebook on her computer. I think it's just my horrible internet provider service, but if there is another way to fix this lag, please tell me. Thanks
Dane

Hello insanedane, Steph from Qwest here,

Please email me at talktous@qwest.com with your billing phone number/account number, billing address and contact number and I'll have a technical support specialist look into this. If you are not authorized on the account please have the account holder email us for assistance or to authorize you with the above information.

thank you

Stephanie Lake
Manager, Talk To Qwest Team

"At Qwest your account information is confidential and protected by law, so I need your permission to access the account.”