Lightscribe DVD Rejects????????

Archived from groups: comp.sys.hp.hardware (More info?)

Hi,

I hope someone can help.

We have a package of 10 Lightscribe DVD+R disks that we have been using
to back up data and movie files.

All is well except for TWO of these DVD disks. We insert them for
labeling and the software claims there is a "Lightscribe Engine Error"
and that this is not a lightscibe disk, it is not label side down OR
needs cleaning.

This IS a brand new lightscribe DVD that is label side down and doesn't
need any cleaning. It's brand new out of the package with no visable
marks on the label side at all. We've wiped it with a soft cloth, no
improvement.

Does anyone else have this problem? These disks are NOT cheap and to
have Lightscribe simply refuse to label certain ones for no reason is
not acceptable.

We SOMETIMES can get it to write if we keep inserting the same disk
over and over, but not always.