Hello, I hope you can help, i have just made my own pc and all is well except after i installed a certain game on my pc (final fantasy xi) the screen flashed a few times and i got error failed to initialize Direct 3d. Now when i try to open system games like freecell or hearts they crash and i get an error failed to create directx device. What can i do, please help. i would like to be able to play my game but i just stump on what to do. please note: i have the latest drivers for the Gcard and MS updates have been installed as well. Spec: ------------------ Time of this report: 6/21/2011, 19:15:39 Machine name: MANDA-MADE-PC Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110408-1631) Language: English (Regional Setting: English) System Manufacturer: System manufacturer System Model: System Product Name BIOS: BIOS Date: 12/09/10 20:41:43 Ver: 08.00.15 Processor: AMD Phenom(tm) II X6 1075T Processor (6 CPUs), ~3.0GHz Memory: 8192MB RAM Available OS Memory: 8190MB RAM Page File: 2492MB used, 13885MB available Windows Dir: C:\Windows DirectX Version: DirectX 11 DX Setup Parameters: Not found User DPI Setting: Using System DPI System DPI Setting: 96 DPI (100 percent) DWM DPI Scaling: Disabled DxDiag Version: 6.01.7601.17514 32bit Unicode ------------ DxDiag Notes ------------ Display Tab 1: No problems found. Sound Tab 1: No problems found. Input Tab: No problems found. -------------------- DirectX Debug Levels -------------------- Direct3D: 0/4 (retail) DirectDraw: 0/4 (retail) DirectInput: 0/5 (retail) DirectMusic: 0/5 (retail) DirectPlay: 0/9 (retail) DirectSound: 0/5 (retail) DirectShow: 0/6 (retail) Card name: AMD Radeon HD 6800 Series Manufacturer: ATI Technologies Inc. Chip type: ATI display adapter (0x6739) DAC type: Internal DAC(400MHz) Device Key: Enum\PCI\VEN_1002&DEV_6739&SUBSYS_E174174B&REV_00 Display Memory: 751 MB Dedicated Memory: 1008 MB Shared Memory: 3839 MB Current Mode: 1920 x 1080 (32 bit) (30Hz) Monitor Name: Generic PnP Monitor Monitor Model: SAMSUNG Monitor Id: SAM029D Native Mode: 1280 x 720(p) (60.000Hz) Output Type: HDMI Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll Driver File Version: 8.17.0010.1077 (English) Driver Version: 8.850.0.0 DDI Version: 11 Driver Model: WDDM 1.1 Driver Attributes: Final Retail Driver Date/Size: 4/20/2011 03:07:46, 795648 bytes WHQL Logo'd: Yes WHQL Date Stamp: Device Identifier: {D7B71EE2-2479-11CF-CE70-7EC1BEC2C535} Vendor ID: 0x1002 Device ID: 0x6739 SubSys ID: 0xE174174B Revision ID: 0x0000 Driver Strong Name: oem19.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_NI:8.850.0.0
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