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XP Hard drive problem

Last response: in Windows XP
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April 14, 2005 4:40:43 PM

Hello, today when I started my computer (XP Pro Sp2 updated) it gave an error about a corrupt file and said to run chkdsk. (I have a Seagate SATA 120 GB disk)I ran it, found problems so ran it again with /f. It apparently corrected the errors.
The computer restarted, I ran chkdsk inside Windows again and it found another error. I ran in it again with /f after restart and corrected.
It restartaed, ran again and found no errors.
Now I ran it again inside XP and if found this errors:
C:\Documents and Settings\Daniel>chkdsk c:
The type of the file system is NTFS.

WARNING! F parameter not specified.
Running CHKDSK in read-only mode.

CHKDSK is verifying files (stage 1 of 3)...
File verification completed.
CHKDSK is verifying indexes (stage 2 of 3)...
Deleting index entry tmp.edb in index $I30 of file 10204.
Deleting index entry schstorage.dat in index $I30 of file 12105.
Deleting index entry SCHSTO~1.DAT in index $I30 of file 12105.
Deleting index entry _L6622~1.KLT in index $I30 of file 12115.
Deleting index entry _L904B~1.KLT in index $I30 of file 12115.
Deleting index entry _LE3AF~1.KLT in index $I30 of file 12115.
Deleting index entry _LOCAL_0741fee6-fece-4a4d-b703-ca8d0c7d9d4d.klt in
index $I
30 of file 12115.
Deleting index entry _LOCAL_1cc36865-1840-414f-b955-6268904d6e52.klt in
index $I
30 of file 12115.
Deleting index entry _LOCAL_4ece1c30-e9fc-449a-9592-c8db14ce869a.klt in
index $I
30 of file 12115.
Deleting index entry _LOCAL_9feb997a-4f84-49ec-ad35-1061e92cea8a.klt in
index $I
30 of file 12115.
Deleting index entry _LOCAL_ad2c7bf3-b3e8-4bc7-84fe-a722e1c87af8.klt in
index $I
30 of file 12115.
Deleting index entry _LOCAL~1.KLT in index $I30 of file 12115.
Deleting index entry _LOCAL~3.KLT in index $I30 of file 12115.
Deleting index entry 1eb3cde6-4890-4a62-b22b-551058a6e0ea in index $I30
of file
12129.
Deleting index entry 1EB3CD~1 in index $I30 of file 12129.
Deleting index entry 5fd89dc7-b44c-437c-b136-4088a00f3f53 in index $I30
of file
12129.
Deleting index entry 5FD89D~1 in index $I30 of file 12129.
Deleting index entry 717955c3-23ef-4b0d-87e7-ddce76c59974 in index $I30
of file
12129.
Deleting index entry 717955~1 in index $I30 of file 12129.
Deleting index entry 853cc556-6dd0-41bc-9b3c-8d11b5cb1125 in index $I30
of file
12129.
Deleting index entry 853CC5~1 in index $I30 of file 12129.
Deleting index entry a8cc1ce9-ea5e-4859-b293-85288bbd659c in index $I30
of file
12129.
Deleting index entry A8CC1C~1 in index $I30 of file 12129.
Deleting index entry f87c2f3f-5d7a-4c61-8991-00b8ba88a32c in index $I30
of file
12129.
Deleting index entry F87C2F~1 in index $I30 of file 12129.
Deleting index entry SS_RUNTIME.xml in index $I30 of file 12134.
Deleting index entry SS_RUN~1.XML in index $I30 of file 12134.
Index verification completed.

Errors found. CHKDSK cannot continue in read-only mode.

The thing is that if I run it again with /f it corrects something, then
runs again, says the disk its fine and boots into XP. And inside XP it
gives more errors.


In the event viewer this appears:
Event Type: Error
Event Source: Ntfs
Event Category: Disk
Event ID: 55
Date: 4/13/2005
Time: 11:47:54 PM
User: N/A
Computer: DANIK
Description:
The file system structure on the disk is corrupt and unusable. Please
run the chkdsk utility on the volume C:.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 00 00 00 00 02 00 4e 00 ......N.
0008: 02 00 00 00 37 00 04 c0 ....7..À
0010: 00 00 00 00 32 00 00 c0 ....2..À
0018: 68 00 00 00 00 00 00 00 h.......
0020: 00 00 00 00 00 00 00 00 ........

I ran the Seagete test and these are the results:
SeaTools Desktop v3.00.07
Copyright (c) 2004 Kroll Ontrack Inc.

4/14/2005 @ 7:47 AM

The following information has been generated by SeaTools Desktop. Use
this information to help you recognize and resolve potential data
access
problems.

System Information:
BIOS Date 09/05/03
Conventional Memory size 630 K
Extended Memory size 1046436 K
IO Channel type PCI

Drive Information:
SIZE MODEL
--------- ---------------------
120 GB ST3120827AS

Serial Number = 5MT0HGDR
Int13 Num = 81, PHYS CHS = 16383x16x63.
ParmTable CHS, Rsvd = 14593x255x63

PARTITION CYLINDER SIZE
---------- ------------ ----
# Type Start End MB
PRIMARY
1 NTFS 0 3823 31455
EXTENDED
2 NTFS 3824 14591 88575

Diagnostic Results:

90-Second Test Result: Passed
Recommendation:
The "Quick Test" is adequate for most situations.
Consider running the "Full Test" which
verifies each sector on the drive if you need to run a more
comprehensive diagnostic.

SMART Status Check Result: Unsupported

S.M.A.R.T., (S)elf (M)onitoring (A)nalysis and (R)eporting
(T)echnology, a built-in hard disk drive failure prediction method
reports an 'Alert' if a problem has occurred. It reports 'Passed' if
no problems are found and 'Unsupported' if a hard disk drive does not
support S.M.A.R.T.
Full Diagnostic Scan Result: Passed

File Structure Test Result:

Partition 1 (NTFS (31.4 GB) ) Result: Failed with critical
Errors

NOTE: Any report of possible errors in the file system tests are
for
informational purposes only. We suggest you should consider
testing with
the official file system diagnostic utilities for your operating
system.
Seagate is not able to assist with troubleshooting or reviewing
file system test results.

Partition 2 (NTFS (88.5 GB) ) Result: Failed with critical
Errors

NOTE: Any report of possible errors in the file system tests are
for
informational purposes only. We suggest you should consider
testing with
the official file system diagnostic utilities for your operating
system.
Seagate is not able to assist with troubleshooting or reviewing
file system test results.

******************************************

Recommendation:
All selected physical diagnostics passed.

If you are not experiencing data loss and SeaTools reports File
System Structure errors, they may be caused by a lock-up or
failure to shutdown Windows correctly. Many times, these errors
may be repaired through normal system maintenance which
includes using the Windows provided "Defrag" and
"Scandisk / Chkdsk / Error Checking" utilities.

If you are experiencing a hardware error, you should isolate
the cause and replace the failing component. If you are unsure how
to proceed with repairs, contact a computer professional. After
completing any maintenance tasks, run SeaTools again to
verify that all errors have been repaired. If errors continue to
occur, the system may not be stable. Again, contact a computer
professional.

========================================================

What puzzles me more is that this is a new disk, I bought it last week. It only has on it Win XP Pro + SP2, office and some usual software. Its spyware free(according to MsAntiSpyware) and virus free(Kaspersky)

Any help with this?
-Dan

More about : hard drive problem

April 14, 2005 4:51:59 PM

It's not really uncommon to get a bad hard drive.. did you defrag after all your installs? Is the drive quiet or is it rough sounding?

Sounds like you might have something go wrong with your XP install though..

go out to gateway.com and download gwscan.exe and run the disk check on that program from DOS.. it'll tell you if you have any physical problems with your hard drive.. if that passes, reinstall your OS.
Might be having problems with your controllers come to think of it.

download your mobo chipset drivers and make sure they're current.. I had an MSI Mobo that needed new chipset drivers because of an error that caused CRC check problems all the time..

Riser
April 14, 2005 4:57:30 PM

The drive is defraged. It sounds normal.
I will check that page and report back the results.
Do you think it could be fixed with a format and clean install of XP?

-Dan
Related resources
April 14, 2005 5:50:47 PM

The GWScan will actually write 0s to your hard drive, something most programs don't actually do.
Since something is wrong.. if it's hardware, you'll have to start over, if it's software... you might want to just format now instead of 5 months down the road when you have all the stuff you want installed and all that great stuff.
you're only 2 weeks in.. I'd write 0s to the drive and start over at this point.. something is wrong and if it went wrong during the XP install, you'll have some big issues.. probably later than sooner..

Riser
April 14, 2005 6:07:07 PM

Youre right.
Have you or anybody heard of Spinrite before?
Does it work?

-Dan
April 14, 2005 8:09:01 PM

From the SeaTools results, you need to do lowlevel format on that drive, hopefully you dont have a bad drive.

<i><font color=red>Only an overclocker can make a computer into a convectional oven.</i></font color=red>
April 15, 2005 1:48:35 AM

Gibson is a genius with Intel assembly language;
he's also very ethical, and highly recommended.

If there is something wrong with your hard drive,
his software will tell you, with a very detailed
explanation.

The latest SpinRite now works with NTFS partitions.

The other recommendations here are good: e.g.
try to start with an all-zeroes format,
and then make sure your NTFS partition
begins with the proper offset.

The MS program that converts from FAT32 to NTFS
has a bug which assigns cluster boundaries
incorrectly.

Partition Magic 8.0 will convert the partition
to the correct offset/cluster boundary.

I hope this helps.



Sincerely yours,
/s/ Paul Andrew Mitchell
Webmaster, Supreme Law Library
!