Steam account lost

This is one reason I dislike steam. It's almost as if you don't 100% truly own what you buy. The digital copy should be for instant download from them and then a hard copy mailed to you....just my opinion

Your credit card # or pay pal info should be sufficient...if they are not satisfied then I would use a torrent (legit dvd burn) of game.

i attach to the payment prove an image of the credit card with which i bought the game and an image of my national id and a few other screenshots that prove that i legally bought the game so i hope thats sufficent for them but what i want to know is if the cd key that they provide me is sufficent to validate the game and play it online even if i download it from a torrent source

I think the keys are only good for playing through the steam service. There is only one way to find out. If worst comes to worst you have the evidence to show that you paid for the game. It's not like you stole it and applied a crack to it.

I would not go the torrent route... Too many pitfalls.

Steam support are generally quite good, so they should be able to help you regain your password.

They are not going to give you the cd-key if you haven't proved that you are the owner of the account. So if you are able to prove you are the owner of the steam account, you will not have problems getting to your games. They should be able to reset your password and such. If not, you are not getting your cd-key or access to your account.

He wouldn't have to get it from them if he wrote the cd key down when he purchased it. The keys pop up in small windows when you launch games (in some games like BFBC2). I copied all my keys from the game info when you right click on them in the library.

And maybe I'll read the Terms and Agreements sometime....i just hate reading them.

i received an email from steam and they have reset my password and secret answer!!  

i think the key is to provide as much information as possible provide screenshots give an image of your credit card with which you pay for the game (obviusly black out the first 12 numers) show that you have nothing to hide... anything that proves that you pay for it and anything that proves that you have played the game legally (aside from the things that they request) for example i provide screenshots of my games for windows live achievements showing that im logged in... i took screenshots of a question i did in the gfwl forums etcetera...those things will help you prove your innocent mistake

thank you very much guys for the help and time

Best answer selected by martiniboss.

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