Access violation game

I am unable to play any Big Fish games. I get the error: access violation message. I've read & tried everything suggested in forums but it does not change the issue. My DirectX is updated, I've turned off anti-virus, un-installed and reinstalled game over and over. The demo and on-line games work fine from Big Fish. I purchased one game on-line and purchased games from a store, all getting access violation error. Very frustrated and need help. I have a Dell Inspiron 1521.
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  1. I already stated in my post that I had tried everything the forums suggested on the Big Fish. I spent hours working with Microsoft double checking the forums suggestions. I was able to solve the issue when I finally was able to chat with Big Fish tech support. The problem had to do with the WMI settings.We opened the WMI and typed 1 then enter.
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