Virus problem

[Mac]

Archived from groups: microsoft.public.windowsxp.perform_maintain (More info?)

Hi,
My xp machine doesn't work properly, only internet is
working fine. I checked the event viewer and find the
PWSteal.Tarno.J virus in my system. I tried to remove it
through the instruction of Symantec anti virus. But the
problem here I couldn't open the control panel, system
setting, word, excell, outlook express and also tried in
the safe mode but the situation is same. When I open the
word I got this message "windows can not find '(null)'.
Make sure you typed.....". If I reinstall the operating
system, can I retain my emails and word data. Please help
me.

Thanks,
Mac

 

[Larry]

Archived from groups: microsoft.public.windowsxp.perform_maintain (More info?)

If you have internet access, and you don't have virus
protection your looking for trouble. If I were you I
spend the 49 dollars and download symantec virus software
and run a scan.

>-----Original Message-----
>Hi,
>My xp machine doesn't work properly, only internet is
>working fine. I checked the event viewer and find the
>PWSteal.Tarno.J virus in my system. I tried to remove it
>through the instruction of Symantec anti virus. But the
>problem here I couldn't open the control panel, system
>setting, word, excell, outlook express and also tried in
>the safe mode but the situation is same. When I open the
>word I got this message "windows can not find '(null)'.
>Make sure you typed.....". If I reinstall the operating
>system, can I retain my emails and word data. Please
help
>me.
>
>Thanks,
>Mac
>.
>

 

[Mac]

Archived from groups: microsoft.public.windowsxp.perform_maintain (More info?)

Hey Larry,
I have symantec corporate edition but I don't know why it
doesn't work. I have cd too but when I am trying to run
it doesn't allow me to do it. Do you know how I can scan
through dos.

>-----Original Message-----
>If you have internet access, and you don't have virus
>protection your looking for trouble. If I were you I
>spend the 49 dollars and download symantec virus
software
>and run a scan.
>
>>-----Original Message-----
>>Hi,
>>My xp machine doesn't work properly, only internet is
>>working fine. I checked the event viewer and find the
>>PWSteal.Tarno.J virus in my system. I tried to remove
it
>>through the instruction of Symantec anti virus. But the
>>problem here I couldn't open the control panel, system
>>setting, word, excell, outlook express and also tried
in
>>the safe mode but the situation is same. When I open
the
>>word I got this message "windows can not find '(null)'.
>>Make sure you typed.....". If I reinstall the operating
>>system, can I retain my emails and word data. Please
>help
>>me.
>>
>>Thanks,
>>Mac
>>.
>>
>.
>

 

[Guest]

Archived from groups: microsoft.public.windowsxp.perform_maintain (More info?)

Hi, Mac,
You asked, "If I reinstall the operating system, can I
retain my emails and word data."
No, if you do a clean installation, and a repair
installation might not remove what appears to be remnants
of the viral infection.
My suggestion: Before you resort to a destructive (to
programs and data) clean installation, try using the free
online scans offered by other security companies.
Type "free online virus scans" into a Google query box
(www.google.com), and see all the results. There are
many from which to choose. Use several.
Good luck!


>-----Original Message-----
>Hey Larry,
>I have symantec corporate edition but I don't know why
it
>doesn't work. I have cd too but when I am trying to run
>it doesn't allow me to do it. Do you know how I can scan
>through dos.
>
>>-----Original Message-----
>>If you have internet access, and you don't have virus
>>protection your looking for trouble. If I were you I
>>spend the 49 dollars and download symantec virus
>software
>>and run a scan.
>>
>>>-----Original Message-----
>>>Hi,
>>>My xp machine doesn't work properly, only internet is
>>>working fine. I checked the event viewer and find the
>>>PWSteal.Tarno.J virus in my system. I tried to remove
>it
>>>through the instruction of Symantec anti virus. But
the
>>>problem here I couldn't open the control panel, system
>>>setting, word, excell, outlook express and also tried
>in
>>>the safe mode but the situation is same. When I open
>the
>>>word I got this message "windows can not
find '(null)'.
>>>Make sure you typed.....". If I reinstall the
operating
>>>system, can I retain my emails and word data. Please
>>help
>>>me.
>>>
>>>Thanks,
>>>Mac
>>>.
>>>
>>.
>>
>.
>

 

[Guest]

Archived from groups: microsoft.public.windowsxp.perform_maintain (More info?)

Research reveals that the virus you cited is a Trojan.
You might want to try a Trojan remover first. This link
takes you to the download site of a 30-day free trial of
remover software.
http://www.simplysup.com/tremover/download.html


>-----Original Message-----
>Hi, Mac,
>You asked, "If I reinstall the operating system, can I
>retain my emails and word data."
>No, if you do a clean installation, and a repair
>installation might not remove what appears to be
remnants
>of the viral infection.
>My suggestion: Before you resort to a destructive (to
>programs and data) clean installation, try using the
free
>online scans offered by other security companies.
>Type "free online virus scans" into a Google query box
>(www.google.com), and see all the results. There are
>many from which to choose. Use several.
>Good luck!
>
>
>>-----Original Message-----
>>Hey Larry,
>>I have symantec corporate edition but I don't know why
>it
>>doesn't work. I have cd too but when I am trying to run
>>it doesn't allow me to do it. Do you know how I can
scan
>>through dos.
>>
>>>-----Original Message-----
>>>If you have internet access, and you don't have virus
>>>protection your looking for trouble. If I were you I
>>>spend the 49 dollars and download symantec virus
>>software
>>>and run a scan.
>>>
>>>>-----Original Message-----
>>>>Hi,
>>>>My xp machine doesn't work properly, only internet is
>>>>working fine. I checked the event viewer and find the
>>>>PWSteal.Tarno.J virus in my system. I tried to remove
>>it
>>>>through the instruction of Symantec anti virus. But
>the
>>>>problem here I couldn't open the control panel,
system
>>>>setting, word, excell, outlook express and also tried
>>in
>>>>the safe mode but the situation is same. When I open
>>the
>>>>word I got this message "windows can not
>find '(null)'.
>>>>Make sure you typed.....". If I reinstall the
>operating
>>>>system, can I retain my emails and word data. Please
>>>help
>>>>me.
>>>>
>>>>Thanks,
>>>>Mac
>>>>.
>>>>
>>>.
>>>
>>.
>>
>.
>

 

[sue]

Archived from groups: microsoft.public.windowsxp.perform_maintain (More info?)

Here's a good online free scanner for Trojans:
http://www.windowsecurity.com/trojanscan/trojanscan.asp

>-----Original Message-----
>Research reveals that the virus you cited is a Trojan.
>You might want to try a Trojan remover first. This link
>takes you to the download site of a 30-day free trial of
>remover software.
>http://www.simplysup.com/tremover/download.html
>
>
>>-----Original Message-----
>>Hi, Mac,
>>You asked, "If I reinstall the operating system, can I
>>retain my emails and word data."
>>No, if you do a clean installation, and a repair
>>installation might not remove what appears to be
>remnants
>>of the viral infection.
>>My suggestion: Before you resort to a destructive (to
>>programs and data) clean installation, try using the
>free
>>online scans offered by other security companies.
>>Type "free online virus scans" into a Google query box
>>(www.google.com), and see all the results. There are
>>many from which to choose. Use several.
>>Good luck!
>>
>>
>>>-----Original Message-----
>>>Hey Larry,
>>>I have symantec corporate edition but I don't know why
>>it
>>>doesn't work. I have cd too but when I am trying to
run
>>>it doesn't allow me to do it. Do you know how I can
>scan
>>>through dos.
>>>
>>>>-----Original Message-----
>>>>If you have internet access, and you don't have virus
>>>>protection your looking for trouble. If I were you I
>>>>spend the 49 dollars and download symantec virus
>>>software
>>>>and run a scan.
>>>>
>>>>>-----Original Message-----
>>>>>Hi,
>>>>>My xp machine doesn't work properly, only internet
is
>>>>>working fine. I checked the event viewer and find
the
>>>>>PWSteal.Tarno.J virus in my system. I tried to
remove
>>>it
>>>>>through the instruction of Symantec anti virus. But
>>the
>>>>>problem here I couldn't open the control panel,
>system
>>>>>setting, word, excell, outlook express and also
tried
>>>in
>>>>>the safe mode but the situation is same. When I open
>>>the
>>>>>word I got this message "windows can not
>>find '(null)'.
>>>>>Make sure you typed.....". If I reinstall the
>>operating
>>>>>system, can I retain my emails and word data. Please
>>>>help
>>>>>me.
>>>>>
>>>>>Thanks,
>>>>>Mac
>>>>>.
>>>>>
>>>>.
>>>>
>>>.
>>>
>>.
>>
>.
>