I need help with my HP PSC 950 printer re recycled cartrid..

Archived from groups: comp.sys.hp.hardware (More info?)

Hi,

jp2003 <joprabhu2003@yahoo.com> wrote:
#My printer does not work. The error message Insert color cartridge
#keeps coming on. I used a recycled black cartridge purchased from
#Office Depot. I read somewhere that may be the reason.

HP's efforts to keep you from using recycled cartridges are working well.
I guess it's an anti-environment thing.

Take it back to Office Depot for a refund or replacement.

Ken.
--
-------------------------------------------------------------------------
Mail: kmarsh at charm dot net | Next quarterly reports we'll see
WWW: http://www.charm.net/~kmarsh | windfall profits from energy companies
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Archived from groups: comp.sys.hp.hardware (More info?)

Ken Marsh wrote:
> Hi,
>
> jp2003 <joprabhu2003@yahoo.com> wrote:
> #My printer does not work. The error message Insert color cartridge
> #keeps coming on. I used a recycled black cartridge purchased from
> #Office Depot. I read somewhere that may be the reason.
>
> HP's efforts to keep you from using recycled cartridges are working well.
> I guess it's an anti-environment thing.
>
> Take it back to Office Depot for a refund or replacement.
>
> Ken.
> --
> -------------------------------------------------------------------------
> Mail: kmarsh at charm dot net | Next quarterly reports we'll see
> WWW: http://www.charm.net/~kmarsh | windfall profits from energy companies
> -------------------------------------------------------------------------

Archived from groups: comp.sys.hp.hardware (More info?)

"jp2003" <joprabhu2003@yahoo.com> wrote in message
news:1127299496.582573.185820@z14g2000cwz.googlegroups.com...
> Thanks for your reply Ken. I am so fed up with HP. I have used the
> recycled products on the same machine before and it worked.

You got a bad third party cartridge and you are fed up with HP ??!? The
problem is with the (non-HP) cartridge, not something HP has any control over.

> I just bought a new black HP cartridge and replaced it with the
> recycled one, but now the error message 'insert color cartridge' keeps
> coming on. The color cartridge worked before the black cartridge went
> empty and it is still full. I removed it and put it back but the darn
> thing still won't work.

Try cleaning the cartridge contacts as shown at:
http://h20000.www2.hp.com/bizsuppo [...] D=bpa02060

- Bob Headrick, not speaking for my employer HP