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Windows XP wont shut down

Last response: in Windows XP
May 27, 2005 4:44:35 PM

I just formated and clean installed Windows XP Pro SP2 and all the latest updates from Microsoft on an old Asus A7V333. Everything works fine, except that 8 out of 10 times the PC wont shut down, it stays on the "Windows is shutting down" message forever. What can be causing this?
Is there a log I can check to see what program is preventing XP from shutting down normally?

It's not important to know all the answers, as long as you know how to contact someone who does.

More about : windows wont shut

May 27, 2005 5:43:25 PM

Check your antivirus.. Just do a check of what programs are running and that your user account has admin privs... it might be a 3rd party piece of software that won't shutdown unless you have admin rights.
May 28, 2005 2:31:39 AM

I have seen this happen on a laptop with a new WinXP Pro SP2 installation. Same thing as you described would happen. This particular machine did not seem to like SP2. After uninstalling SP2, I encountered no problems. Still, this should not happen.

In my situation, this particular laptop was using a Ghosted image that was used on 31 other laptops of the same model and hardware configuration. This was the only one experiencing that problem when SP2 was installed. I would venture to guess that the problem was actually hardware-related. This might be the case for you too.