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PC Keeps Restarting - Update!

Last response: in Windows XP
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Anonymous
October 13, 2004 3:13:31 PM

Archived from groups: microsoft.public.windowsxp.perform_maintain (More info?)

On advice given I have turned off the "restart on crash" option and shortly
after I got this BSOD:-

DRIVER_IRQL_NOT_LESS_OR_EQUAL
*** STOP: 0X000000D1 (0X002B27FF, 0X00000002, 0X00000001, 0X824FC11D)

Then during bootup I got this BSOD:-

......RUN SYSTEM DIAGNOSTIC UTILITY - MEMORY CHECK. TRY CHANGING VIDEO
ADAPTERS.....
*** STOP: 0X0000007F (0X0000000D, 0X00000000, 0X00000000, 0X00000000)

Then just after it finally started up I got this BSOD:
DRIVER_IRQL_NOT_LESS_OR_EQUAL
*** STOP: 0X000000D1 (0X80B7CB00, 0X00000002, 0X00000000, 0X80B7CB00)

My pc has been fine for the last hour and a half now luckily, but I need to
get this problem sorted.


Q. How do I run a diagnostic utility to check the memory?

Q. Do the rows of numbers listed actually mean anything?!


!!!PLEASE HELP!!!

Thanks,
Sarah

------------------------------------

ORIGINAL EMAIL
My PC keeps restarting! It mainly does it when I turn it on for the first
time each day. It restarts about twice while booting up, then maybe another
2 or 3 times during the next half hour (with more restarting while
rebooting). It has done it for the last 2 weeks or so since the weather has
been getting colder.

It has always had a few problems since it was built (1 1/2 years ago) if
turned off for any length of time, but up until recently had settled down.

I have run several virus scans with Norton (making sure they are up to
date), but found nothing. I can't update to SP2 because it causes XP to
pause for a second or two constantly, so had to remove it (another
irritating problem - it loaded fine, just didn't work properly and I tried
it twice).

I recently had 3 emails sent to me with a virus in (can't remember the name)
which Norton had trouble with. It deleted 2 of 3 files, but I had to delete
a file left in the temp folder and the emails themselves. No remains were
found afterwards. I deactivated System Restore as indicated by Norton, did a
full scan and found nothing, then reactivated System Restore (this is the
point that the problems occurred so I can't go back to a previous state when
the problem didn't exist as it erased them all when deactivated).

Any advice would be gratefully received as I want to sort this out!

Thanks,
Sarah

(I emailed Microsoft with the problem I have with SP2 (the pausing) and
their advice was to install SP2! Crazy - do they even read the emails!?)

More about : restarting update

Anonymous
October 13, 2004 4:15:17 PM

Archived from groups: microsoft.public.windowsxp.perform_maintain (More info?)

I checked the memory and it is fine.
Anonymous
October 14, 2004 12:06:34 AM

Archived from groups: microsoft.public.windowsxp.perform_maintain (More info?)

"Pink Sparkle Girl" <mydeadbaby@hotmail.com> wrote:

>On advice given I have turned off the "restart on crash" option and shortly
>after I got this BSOD:-
>
>DRIVER_IRQL_NOT_LESS_OR_EQUAL
>*** STOP: 0X000000D1 (0X002B27FF, 0X00000002, 0X00000001, 0X824FC11D)
>
>Then during bootup I got this BSOD:-
>
>.....RUN SYSTEM DIAGNOSTIC UTILITY - MEMORY CHECK. TRY CHANGING VIDEO
>ADAPTERS.....
>*** STOP: 0X0000007F (0X0000000D, 0X00000000, 0X00000000, 0X00000000)
>
>Then just after it finally started up I got this BSOD:
>DRIVER_IRQL_NOT_LESS_OR_EQUAL
>*** STOP: 0X000000D1 (0X80B7CB00, 0X00000002, 0X00000000, 0X80B7CB00)
>
>My pc has been fine for the last hour and a half now luckily, but I need to
>get this problem sorted.
>
>
>Q. How do I run a diagnostic utility to check the memory?
>
>Q. Do the rows of numbers listed actually mean anything?!
>
>

See MVP Jim Eshelman's web page for STOP errors at
http://www.aumha.org/win5/kbestop.htm and click on the "7F: Unexpected
.... Trap" and then on the "D1: Driver IRQL...." links in the left side
column.

Good luck


Ron Martell Duncan B.C. Canada
--
Microsoft MVP
On-Line Help Computer Service
http://onlinehelp.bc.ca

"The reason computer chips are so small is computers don't eat much."
!