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Right click with delayed results

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Anonymous
October 19, 2004 2:31:31 PM

Archived from groups: microsoft.public.windowsxp.perform_maintain (More info?)

Does anyone have the problem I have of right clicking
on a file on the desktop only to have the working in
the background hour glass show up for about eight
seconds before the menu comes to life? This doesn't
happen when I right click on a folder.

I have WinXP Home SP2. Had the same problem
before the SP2 update.

More about : click delayed results

Anonymous
October 19, 2004 2:31:32 PM

Archived from groups: microsoft.public.windowsxp.perform_maintain (More info?)

Same here. I did some research and it appears that it has something to do
with third-party shell extension incompatibilities or conflicts with sp2.
I've tried disabling some programs and uninstalling and it only helps with
some file types. Hope there is an easy solution someone knows about!

Al

"Kevin" wrote:

> Does anyone have the problem I have of right clicking
> on a file on the desktop only to have the working in
> the background hour glass show up for about eight
> seconds before the menu comes to life? This doesn't
> happen when I right click on a folder.
>
> I have WinXP Home SP2. Had the same problem
> before the SP2 update.
>
>
>
Anonymous
October 20, 2004 5:41:55 PM

Archived from groups: microsoft.public.windowsxp.perform_maintain (More info?)

Kevin wrote:
> Does anyone have the problem I have of right clicking
> on a file on the desktop only to have the working in
> the background hour glass show up for about eight
> seconds before the menu comes to life? This doesn't
> happen when I right click on a folder.
>
> I have WinXP Home SP2. Had the same problem
> before the SP2 update.
>
>
Similar problem with me. After SP2 cannot get to the
properties of any drive device, so I can't add folders,
share drives, name drives, etc. Right click + properties
creates a perpetual hourglass. Microsoft SP2 support is
baffled (and does not indicate they have even heard of this
problem).
MS did make two suggestions, neither of which worked for me:
1) create a new user account just in case the old user
account is corrupt;
2) get into MY Computer Properties Advance Performance
Settings on Data Execution Prevention tab select "turn on
DEP...EXCEPT THOSE I SELECT Add Browse and choose and add
C:\windows\explorer.exe.
I am in the process of add/remove removing SP2 and then
reinstalling in safe mode (suggestion from this NG). I do
not believe that a remove of SP2, for me, changes all the
registry entries back, so I fear I will be stuck with this
until I reconfigure (reload XP fresh). It is a pity that the
paranoia and put-out-the fire mentality of MS does not allow
MS to thoughtfully create a safe solution for attacks while
preserving the integrity of (previously) stable computer
systems.
Related resources
Anonymous
October 20, 2004 8:24:50 PM

Archived from groups: microsoft.public.windowsxp.perform_maintain (More info?)

User Friendly wrote:
> Kevin wrote:
>
>> Does anyone have the problem I have of right clicking
>> on a file on the desktop only to have the working in
>> the background hour glass show up for about eight
>> seconds before the menu comes to life? This doesn't
>> happen when I right click on a folder.
>>
>> I have WinXP Home SP2. Had the same problem
>> before the SP2 update.
>>
> Similar problem with me. After SP2 cannot get to the properties of any
> drive device, so I can't add folders, share drives, name drives, etc.
> Right click + properties creates a perpetual hourglass. Microsoft SP2
> support is baffled (and does not indicate they have even heard of this
> problem).
> MS did make two suggestions, neither of which worked for me: 1) create a
> new user account just in case the old user account is corrupt;
> 2) get into MY Computer Properties Advance Performance Settings on Data
> Execution Prevention tab select "turn on DEP...EXCEPT THOSE I SELECT Add
> Browse and choose and add C:\windows\explorer.exe.
> I am in the process of add/remove removing SP2 and then reinstalling in
> safe mode (suggestion from this NG). I do not believe that a remove of
> SP2, for me, changes all the registry entries back, so I fear I will be
> stuck with this until I reconfigure (reload XP fresh). It is a pity that
> the paranoia and put-out-the fire mentality of MS does not allow MS to
> thoughtfully create a safe solution for attacks while preserving the
> integrity of (previously) stable computer systems.

No. Uninstalling SP2 and reinstalling it in safe mode was
not a cure. In testing, I was able to get XP to generate an
error report which I have sent off to the MS tech working
with me off the XPSP2 help site (e-mail request for help).
Maybe the zillion lines of that report will be helpful.
Basically, the error found something awry in Windows
Explorer (what a surprise!).
Anonymous
October 25, 2004 9:53:19 PM

Archived from groups: microsoft.public.windowsxp.perform_maintain (More info?)

User Friendly wrote:

> User Friendly wrote:
>
>> Kevin wrote:
>>
>>> Does anyone have the problem I have of right clicking
>>> on a file on the desktop only to have the working in
>>> the background hour glass show up for about eight
>>> seconds before the menu comes to life? This doesn't
>>> happen when I right click on a folder.
>>>
>>> I have WinXP Home SP2. Had the same problem
>>> before the SP2 update.
>>>
>> Similar problem with me. After SP2 cannot get to the properties of any
>> drive device, so I can't add folders, share drives, name drives, etc.
>> Right click + properties creates a perpetual hourglass. Microsoft SP2
>> support is baffled (and does not indicate they have even heard of this
>> problem).
>> MS did make two suggestions, neither of which worked for me: 1) create
>> a new user account just in case the old user account is corrupt;
>> 2) get into MY Computer Properties Advance Performance Settings on
>> Data Execution Prevention tab select "turn on DEP...EXCEPT THOSE I
>> SELECT Add Browse and choose and add C:\windows\explorer.exe.
>> I am in the process of add/remove removing SP2 and then reinstalling
>> in safe mode (suggestion from this NG). I do not believe that a remove
>> of SP2, for me, changes all the registry entries back, so I fear I
>> will be stuck with this until I reconfigure (reload XP fresh). It is a
>> pity that the paranoia and put-out-the fire mentality of MS does not
>> allow MS to thoughtfully create a safe solution for attacks while
>> preserving the integrity of (previously) stable computer systems.
>
>
> No. Uninstalling SP2 and reinstalling it in safe mode was not a cure. In
> testing, I was able to get XP to generate an error report which I have
> sent off to the MS tech working with me off the XPSP2 help site (e-mail
> request for help). Maybe the zillion lines of that report will be
> helpful. Basically, the error found something awry in Windows Explorer
> (what a surprise!).

You are dealing with a KNOWN PROBLEM that MS acknowledges
but apparently cannot fix. This condition, and variants have
been around for several years.
In addition to the suggests listed here, some people think
that certain applications also are responsible. Check with
each of your application publishers or search the internet
for the “right-click” problem and your application. Other
suggestions relate to updating drivers.

My experience is that even a vanilla fresh install from
scratch of XP (SP1 on the install disks) from the install
disks carries this problem with it. I’ve restored vanilla
four times and this condition is present. Upgrading to SP2
does not improve the situation. For me the condition appears
randomly: sometimes it just hangs with an hourglass,
sometimes it allows me to use properties and make changes
immediately, sometimes it takes ten seconds, sometimes, 30
seconds. These are my tests with only the OS installed
(absolute minimum default reconfiguration, wipe the disk and
start all over install) (and with the rest of the junk
thrown in by the manufacturer or MS as part of the default
minimum install).

HERE ARE SOME OF THE SUGGESTIONS I HAVE GATHERED FROM THE NET.
*
http://support.microsoft.com/default.aspx?scid=kb;en-us;819946

Visual Effects
clear fade slide menus into view (I disabled all of the
choices as an alternative – i.e. Adjust for Best
Performance) (This will change the lock of the desktop and
task bar.)
OK

and also
Control Panel
Folder Options
General
“Use Windows classic folders.”
OK

and also
Control Panel
Folder Options
View
clear “Automatically search for network folders and printers.”
OK

* http://support.microsoft.com/default.aspx?scid=kb;en-us;819101
Control Panel
Display
Appearance
Effects
“Clear the Use the following transition effect for menus.”
OK

* Disable: Data Execution Prevention
Three ways to disable DEP:
1) IMPORTANT: Save a copy of your original Boot.ini file
as a backup before you make changes. Now how the heck you do
this in the root directory is a challenge since you cannot
right-click on that folder! I saved boot,ini to another
folder, renamed it “copy of “ and dragged it back to the root.
* Click Start -> Run
* Enter Attrib C:\Boot.ini -r -h -s
* Click Start -> Run
* Enter Notepad C:\Boot.ini
* Under [operating systems] replace the parameter
/NoExecute=xxxxx with /Execute
* Save the Boot.ini file
* Click Start -> Run
* Enter Attrib C:\Boot.ini +r +h +s
* Restart your computer
or
2) Control Panel
Advanced
Setup and Recovery
Settings
System startup
Edit
Under [operating systems] replace the parameter
/NoExecute=xxxxx with /Execute
This auto opens notepad so you can save it first with a
backup name), and save the changed version as boot.ini.
or
3: Control Panel
System
Advanced
Performance
Settings
Data Execution Prevention
Turn off for essential programs, for all programs
Apply
OK

Make sure that client server for NetWare is not activated
(unless you run Novell!!)

If you run PGP (Pretty Good Protection) cryptography
encoding I have seen a suggestion to turn it off (uninstall
it) or get the latest version compatible with XP.

MS e-tech suggestions for troubleshooting consists of
msconfig turning off all start items and letting computer do
a “clean boot.”
Also to selectively allow ms/windows services to boot, but
not non-ms services. In other words, MS does not have a clue.

None of the above work for me, but that’s what’s out there.
Anonymous
October 30, 2004 3:35:07 AM

Archived from groups: microsoft.public.windowsxp.perform_maintain (More info?)

Kevin,

i had exactly the same behaviour. Everything I clicked or started the first
time, was delayed for about 10 seconds. I regognized the problem after sp2
was installed. But uninstalling did not solve the problem.

But then I found out, that I had some disk I/O errors in the system event
log. Now XP is changing the disk access mode from DMA (fast) access to PIO
Mode only. This setting will override the settings in the bios!

I have a german version of XP, so i dont know exactly the english naming for
the form labels, but try to do the following:

To check your settings just go to Control Panel > system > Hardware > Device
Manager
then under the ID ATA/ATAPI Controller double click the primary ID Channel,
and choose the second tab "Advanced settings". The Mode for both devices
should be "DMA if possible". If this is the case and the current mode is set
to PIO, then you have to do the following steps, to get back to DMA:

- Delete the drive(s) in the device manager connected to that controller.
- Delete the Primary IDE-Channel / Controller
- Reboot your system.

After reboot, the system will find your controller & Disks. After a second
reboot the access mode should be set back to DMA.

For me this solved the problem. Because my disk has some bad sectors, XP
regognised some errors during installing SP2. therefore the system changed
the access mode to PIO.

Now everything is working well for me. It would be interested to me to know
if you had the same problem, so please let me (and others) know, if that
steps brings your system back to normal.

Regards,
Michael


"Momma" <Momma@cincity.co> schrieb im Newsbeitrag
news:o seorVuuEHA.3808@TK2MSFTNGP10.phx.gbl...
User Friendly wrote:

> User Friendly wrote:
>
>> Kevin wrote:
>>
>>> Does anyone have the problem I have of right clicking
>>> on a file on the desktop only to have the working in
>>> the background hour glass show up for about eight
>>> seconds before the menu comes to life? This doesn't
>>> happen when I right click on a folder.
>>>
>>> I have WinXP Home SP2. Had the same problem
>>> before the SP2 update.
>>>
>> Similar problem with me. After SP2 cannot get to the properties of any
>> drive device, so I can't add folders, share drives, name drives, etc.
>> Right click + properties creates a perpetual hourglass. Microsoft SP2
>> support is baffled (and does not indicate they have even heard of this
>> problem).
>> MS did make two suggestions, neither of which worked for me: 1) create
>> a new user account just in case the old user account is corrupt;
>> 2) get into MY Computer Properties Advance Performance Settings on
>> Data Execution Prevention tab select "turn on DEP...EXCEPT THOSE I
>> SELECT Add Browse and choose and add C:\windows\explorer.exe.
>> I am in the process of add/remove removing SP2 and then reinstalling
>> in safe mode (suggestion from this NG). I do not believe that a remove
>> of SP2, for me, changes all the registry entries back, so I fear I
>> will be stuck with this until I reconfigure (reload XP fresh). It is a
>> pity that the paranoia and put-out-the fire mentality of MS does not
>> allow MS to thoughtfully create a safe solution for attacks while
>> preserving the integrity of (previously) stable computer systems.
>
>
> No. Uninstalling SP2 and reinstalling it in safe mode was not a cure. In
> testing, I was able to get XP to generate an error report which I have
> sent off to the MS tech working with me off the XPSP2 help site (e-mail
> request for help). Maybe the zillion lines of that report will be
> helpful. Basically, the error found something awry in Windows Explorer
> (what a surprise!).

You are dealing with a KNOWN PROBLEM that MS acknowledges
but apparently cannot fix. This condition, and variants have
been around for several years.
In addition to the suggests listed here, some people think
that certain applications also are responsible. Check with
each of your application publishers or search the internet
for the “right-click” problem and your application. Other
suggestions relate to updating drivers.

My experience is that even a vanilla fresh install from
scratch of XP (SP1 on the install disks) from the install
disks carries this problem with it. I’ve restored vanilla
four times and this condition is present. Upgrading to SP2
does not improve the situation. For me the condition appears
randomly: sometimes it just hangs with an hourglass,
sometimes it allows me to use properties and make changes
immediately, sometimes it takes ten seconds, sometimes, 30
seconds. These are my tests with only the OS installed
(absolute minimum default reconfiguration, wipe the disk and
start all over install) (and with the rest of the junk
thrown in by the manufacturer or MS as part of the default
minimum install).

HERE ARE SOME OF THE SUGGESTIONS I HAVE GATHERED FROM THE NET.
*
http://support.microsoft.com/default.aspx?scid=kb;en-us;819946

Visual Effects
clear fade slide menus into view (I disabled all of the
choices as an alternative – i.e. Adjust for Best
Performance) (This will change the lock of the desktop and
task bar.)
OK

and also
Control Panel
Folder Options
General
“Use Windows classic folders.”
OK

and also
Control Panel
Folder Options
View
clear “Automatically search for network folders and printers.”
OK

* http://support.microsoft.com/default.aspx?scid=kb;en-us;819101
Control Panel
Display
Appearance
Effects
“Clear the Use the following transition effect for menus.”
OK

* Disable: Data Execution Prevention
Three ways to disable DEP:
1) IMPORTANT: Save a copy of your original Boot.ini file
as a backup before you make changes. Now how the heck you do
this in the root directory is a challenge since you cannot
right-click on that folder! I saved boot,ini to another
folder, renamed it “copy of “ and dragged it back to the root.
* Click Start -> Run
* Enter Attrib C:\Boot.ini -r -h -s
* Click Start -> Run
* Enter Notepad C:\Boot.ini
* Under [operating systems] replace the parameter
/NoExecute=xxxxx with /Execute
* Save the Boot.ini file
* Click Start -> Run
* Enter Attrib C:\Boot.ini +r +h +s
* Restart your computer
or
2) Control Panel
Advanced
Setup and Recovery
Settings
System startup
Edit
Under [operating systems] replace the parameter
/NoExecute=xxxxx with /Execute
This auto opens notepad so you can save it first with a
backup name), and save the changed version as boot.ini.
or
3: Control Panel
System
Advanced
Performance
Settings
Data Execution Prevention
Turn off for essential programs, for all programs
Apply
OK

Make sure that client server for NetWare is not activated
(unless you run Novell!!)

If you run PGP (Pretty Good Protection) cryptography
encoding I have seen a suggestion to turn it off (uninstall
it) or get the latest version compatible with XP.

MS e-tech suggestions for troubleshooting consists of
msconfig turning off all start items and letting computer do
a “clean boot.”
Also to selectively allow ms/windows services to boot, but
not non-ms services. In other words, MS does not have a clue.

None of the above work for me, but that’s what’s out there.
!