Removal of virus software

[sue]

Archived from groups: microsoft.public.windowsxp.perform_maintain (More info?)

Hi
I am trying to remove an old anti virus software so that i can install my
new one. Have gone through the normal add/remove screens. And keep getting
the following message.
Installation support file could not be installed.
The system can not find the file specified.

Hope someone can help, i really need to delete this file.
Thanks in advance

 

[Guest]

Archived from groups: microsoft.public.windowsxp.perform_maintain (More info?)

Hi

Have you tried re-installing, then uninstalling the old program. That error
message means that the uninstall reference file can't be found.

--

Will Denny
MVP - Windows Shell/User
Please reply to the News Groups


"Sue" <Sue@discussions.microsoft.com> wrote in message
news:F851DEEA-12FF-4EA0-810C-BD8F23E3FCFA@microsoft.com...
> Hi
> I am trying to remove an old anti virus software so that i can install my
> new one. Have gone through the normal add/remove screens. And keep getting
> the following message.
> Installation support file could not be installed.
> The system can not find the file specified.
>
> Hope someone can help, i really need to delete this file.
> Thanks in advance