Internal Error 2503/2502

Hello,

I am getting error codes 2503 and 2502 when I try to install some programs. I installed Windows 8 fine. I tried to install iTunes and had the issue, but was able to resolve that because I had an option to Run as Admin. I am trying to install LogMeIn, which does not give me an option to Run as Admin, and gives me these errors.

I have looked online and people with 7/Vista in previous years had the same issue. Their fixes revolved around making sure the time was correct, checking the Installer folder in C:'s permissions, and checking two registry keys and the permissions. I checked all those and everything looks correct, but the errors still pop up.

Has anyone else come across this problem and found a solution? Would reinstalling Windows 8 fix it? I'd rather not reinstall if I did not have to.

Thanks
32 answers Last reply
More about internal error 2503 2502
  1. Hi :)

    I am amazed more people dont understand what I am about to say....

    To get certain programs to work in 8 you NEED the 8 version of the software...which may or may not have been written yet....

    All the best Brett :)
  2. phat1forever said:
    Hello,

    I am getting error codes 2503 and 2502 when I try to install some programs. I installed Windows 8 fine. I tried to install iTunes and had the issue, but was able to resolve that because I had an option to Run as Admin. I am trying to install LogMeIn, which does not give me an option to Run as Admin, and gives me these errors.

    I have looked online and people with 7/Vista in previous years had the same issue. Their fixes revolved around making sure the time was correct, checking the Installer folder in C:'s permissions, and checking two registry keys and the permissions. I checked all those and everything looks correct, but the errors still pop up.

    Has anyone else come across this problem and found a solution? Would reinstalling Windows 8 fix it? I'd rather not reinstall if I did not have to.

    Thanks


    Run it in compatibility mode. When the error occurs a dialog box opens which asks to troubleshoot. Click on the troubleshoot option. Worked for me when I tried to install Python3.3 on windows 8 pro
  3. Solution for internal error 2503/2502 on windows 8 as follows

    1. Goto TaskManager > Details > Explorer.exe & click on End Task.
    2. Now Click on File in Task Manager > type Explorer.exe ( here is the trick ) Check the box below shows as ( Create this task with administrative privileges.)
    3. Now install / Unistall this should work 100%.
    :bounce:
  4. I had same errors when trying to uninstall: 2503- 2502.
    Solution was: end task of explorer via task manager and run explorer "as administrator" .
    Hereafter I could uninstall without error.
    UAC was set to "never notify" - disabled....
    :pt1cable:
  5. Naresh1986 said:
    Solution for internal error 2503/2502 on windows 8 as follows

    1. Goto TaskManager > Details > Explorer.exe & click on End Task.
    2. Now Click on File in Task Manager > type Explorer.exe ( here is the trick ) Check the box below shows as ( Create this task with administrative privileges.)
    3. Now install / Unistall this should work 100%.
    :bounce:


    thank you very much, i tried several times and i success.
  6. Naresh1986 said:
    Solution for internal error 2503/2502 on windows 8 as follows

    1. Goto TaskManager > Details > Explorer.exe & click on End Task.
    2. Now Click on File in Task Manager > type Explorer.exe ( here is the trick ) Check the box below shows as ( Create this task with administrative privileges.)
    3. Now install / Unistall this should work 100%.
    :bounce:

    You little beauty - thanks for that, simple and straight forward solution. I'd spent hours trawling the myriad of answers on the net, none of which were of any help whatsoever - then I found your simple 2 step solution and now I can uninstall the things I want to uninstall without any 2503 errors. Thanks Naresh.
  7. 1. Goto TaskManager > Details > Explorer.exe & click on End Task.
    2. Now Click on File in Task Manager > type Explorer.exe ( here is the trick ) Check the box below shows as ( Create this task with administrative privileges.)
    3. Now install / Unistall this should work 100%.
    it works thanks
  8. Naresh1986 said:
    Solution for internal error 2503/2502 on windows 8 as follows

    1. Goto TaskManager > Details > Explorer.exe & click on End Task.
    2. Now Click on File in Task Manager > type Explorer.exe ( here is the trick ) Check the box below shows as ( Create this task with administrative privileges.)
    3. Now install / Unistall this should work 100%.
    :bounce:
  9. Naresh1986 said:
    Solution for internal error 2503/2502 on windows 8 as follows

    1. Goto TaskManager > Details > Explorer.exe & click on End Task.
    2. Now Click on File in Task Manager > type Explorer.exe ( here is the trick ) Check the box below shows as ( Create this task with administrative privileges.)
    3. Now install / Unistall this should work 100%.
    :bounce:
  10. HI,
    hint did work perfectly, THANKS a loT
    Rainer Cirblo
  11. I was able to get around this same error on Windows 8 by running as admin (right click the installer -> "run as administrator")

    phat1forever said:
    Hello,

    I am getting error codes 2503 and 2502 when I try to install some programs. I installed Windows 8 fine. I tried to install iTunes and had the issue, but was able to resolve that because I had an option to Run as Admin. I am trying to install LogMeIn, which does not give me an option to Run as Admin, and gives me these errors.

    I have looked online and people with 7/Vista in previous years had the same issue. Their fixes revolved around making sure the time was correct, checking the Installer folder in C:'s permissions, and checking two registry keys and the permissions. I checked all those and everything looks correct, but the errors still pop up.

    Has anyone else come across this problem and found a solution? Would reinstalling Windows 8 fix it? I'd rather not reinstall if I did not have to.

    Thanks
  12. Climax said:
    phat1forever said:
    Hello,

    I am getting error codes 2503 and 2502 when I try to install some programs. I installed Windows 8 fine. I tried to install iTunes and had the issue, but was able to resolve that because I had an option to Run as Admin. I am trying to install LogMeIn, which does not give me an option to Run as Admin, and gives me these errors.

    I have looked online and people with 7/Vista in previous years had the same issue. Their fixes revolved around making sure the time was correct, checking the Installer folder in C:'s permissions, and checking two registry keys and the permissions. I checked all those and everything looks correct, but the errors still pop up.

    Has anyone else come across this problem and found a solution? Would reinstalling Windows 8 fix it? I'd rather not reinstall if I did not have to.

    Thanks


    Run it in compatibility mode. When the error occurs a dialog box opens which asks to troubleshoot. Click on the troubleshoot option. Worked for me when I tried to install Python3.3 on windows 8 pro


    http://answers.microsoft.com/en-us/windows/forum/windows_8-windows_install/windows-8-install-some-software-using-msi/48881523-1a5d-4c43-abc4-01b1ce3ebf3a
  13. phat1forever said:
    Hello,

    I am getting error codes 2503 and 2502 when I try to install some programs. I installed Windows 8 fine. I tried to install iTunes and had the issue, but was able to resolve that because I had an option to Run as Admin. I am trying to install LogMeIn, which does not give me an option to Run as Admin, and gives me these errors. <snip>


    Finally found the solution to this 2503 and 2503 install error showing from several places. I had been working around the problem by doing the "Run as Administrator" manually when trying to install/uninstall programs (trickier when it's an .msi file). Trying to choose allow UAC prompt and trying with UAC turned off, it would still error.

    The problem also showed itself with programs installed in non-trusted areas as well (clicking magnet links in a browser with utorrent as the registered client giving error of "uTorrent running but not responding"). It's a Windows 8 elevated UAC settings under:
    Start Menu | Run | gpedit.msc
    Computer/Windows Settings/Security Settings/Local Policies/Security Options/User Account Control:
    For me it was "User Account Control: Only elevate UIAccess applications that are installed in secure locations" that was causing problems. Disabled that and it would work.
  14. Naresh1986 said:
    Solution for internal error 2503/2502 on windows 8 as follows

    1. Goto TaskManager > Details > Explorer.exe & click on End Task.
    2. Now Click on File in Task Manager > type Explorer.exe ( here is the trick ) Check the box below shows as ( Create this task with administrative privileges.)
    3. Now install / Unistall this should work 100%.
    :bounce:


    Thank you very much !!!!!!
  15. Naresh1986 said:
    Solution for internal error 2503/2502 on windows 8 as follows

    1. Goto TaskManager > Details > Explorer.exe & click on End Task.
    2. Now Click on File in Task Manager > type Explorer.exe ( here is the trick ) Check the box below shows as ( Create this task with administrative privileges.)
    3. Now install / Unistall this should work 100%.
    :bounce:


    Wow thank-you so much =)
  16. Naresh1986 said:
    Solution for internal error 2503/2502 on windows 8 as follows

    1. Goto TaskManager > Details > Explorer.exe & click on End Task.
    2. Now Click on File in Task Manager > type Explorer.exe ( here is the trick ) Check the box below shows as ( Create this task with administrative privileges.)
    3. Now install / Unistall this should work 100%.
    :bounce:


    Holly shit men, that's the right answer!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
  17. Naresh1986 said:
    Solution for internal error 2503/2502 on windows 8 as follows

    1. Goto TaskManager > Details > Explorer.exe & click on End Task.
    2. Now Click on File in Task Manager > type Explorer.exe ( here is the trick ) Check the box below shows as ( Create this task with administrative privileges.)
    3. Now install / Unistall this should work 100%.
    :bounce:

    One Million Thank you,s. This worked like a charm.
  18. AlistairR said:
    Naresh1986 said:
    Solution for internal error 2503/2502 on windows 8 as follows

    1. Goto TaskManager > Details > Explorer.exe & click on End Task.
    2. Now Click on File in Task Manager > type Explorer.exe ( here is the trick ) Check the box below shows as ( Create this task with administrative privileges.)
    3. Now install / Unistall this should work 100%.
    :bounce:

    You little beauty - thanks for that, simple and straight forward solution. I'd spent hours trawling the myriad of answers on the net, none of which were of any help whatsoever - then I found your simple 2 step solution and now I can uninstall the things I want to uninstall without any 2503 errors. Thanks Naresh.

  19. Thank you Mr.Naresh--Your Trick worked well on internal error 2503/2502. I suggest the readers having this error may follow these simple but effective steps and get relief from this type of errors. I once again thank you and God bless you.
    Sundaram madduri (India)
  20. Abisai Maringe said:


    1. Goto TaskManager > Details > Explorer.exe & click on End Task.
    2. Now Click on File in Task Manager > type Explorer.exe ( here is the trick ) Check the box below shows as ( Create this task with administrative privileges.)
    3. Now install / Unistall this should work 100%.
    it works thanks


    Thanks it worked but why doesn't windows allows me to be an Admin as I'm the only account on this OS and I'm already an administrator (just typed under my username) ? having loads of problem cause of this, like can't access certain registries or even give myself permission to access them specially the internet explorer registry.
  21. I have found that end task the explorer.exe and re-open with admin privilege to work but will reset if you reboot your computer. I found this solution when I had to install Microsoft Office and it worked perfectly.

    Problem is in permissions on C:\Windows\Temp folder.

    Somehow Administrators-Full Control (I'm member of Administrators group) is not enough.

    Added permissions as <My User> - Change and thats it. Installer works as a charm.

    Hope this will help somebody.
  22. DCameron-Marshall said:
    I have found that end task the explorer.exe and re-open with admin privilege to work but will reset if you reboot your computer. I found this solution when I had to install Microsoft Office and it worked perfectly.

    Problem is in permissions on C:\Windows\Temp folder.

    Somehow Administrators-Full Control (I'm member of Administrators group) is not enough.

    Added permissions as <My User> - Change and thats it. Installer works as a charm.

    Hope this will help somebody.


    This worked for me, thank you very much! Much better than the explorer.exe workaround :)
  23. donald16 said:
    Naresh1986 said:
    Solution for internal error 2503/2502 on windows 8 as follows

    1. Goto TaskManager > Details > Explorer.exe & click on End Task.
    2. Now Click on File in Task Manager > type Explorer.exe ( here is the trick ) Check the box below shows as ( Create this task with administrative privileges.)
    3. Now install / Unistall this should work 100%.
    :bounce:


    thank you very much, i tried several times and i success.
  24. phat1forever said:
    Hello,

    I am getting error codes 2503 and 2502 when I try to install some programs. I installed Windows 8 fine. I tried to install iTunes and had the issue, but was able to resolve that because I had an option to Run as Admin. I am trying to install LogMeIn, which does not give me an option to Run as Admin, and gives me these errors.

    I have looked online and people with 7/Vista in previous years had the same issue. Their fixes revolved around making sure the time was correct, checking the Installer folder in C:'s permissions, and checking two registry keys and the permissions. I checked all those and everything looks correct, but the errors still pop up.

    Has anyone else come across this problem and found a solution? Would reinstalling Windows 8 fix it? I'd rather not reinstall if I did not have to.

    Thanks
  25. Beautiful! My mind is a little blown, but this worked for me where the other suggestions did not. Thanks!


    DCameron-Marshall said:
    I have found that end task the explorer.exe and re-open with admin privilege to work but will reset if you reboot your computer. I found this solution when I had to install Microsoft Office and it worked perfectly.

    Problem is in permissions on C:\Windows\Temp folder.

    Somehow Administrators-Full Control (I'm member of Administrators group) is not enough.

    Added permissions as <My User> - Change and thats it. Installer works as a charm.

    Hope this will help somebody.
  26. Naresh1986 said:
    Solution for internal error 2503/2502 on windows 8 as follows

    1. Goto TaskManager > Details > Explorer.exe & click on End Task.
    2. Now Click on File in Task Manager > type Explorer.exe ( here is the trick ) Check the box below shows as ( Create this task with administrative privileges.)
    3. Now install / Unistall this should work 100%.
    :bounce:


    Just gave this a try. Worked like charm on my Windows 8.1 Enterprise.
  27. Naresh1986 said:
    Solution for internal error 2503/2502 on windows 8 as follows

    1. Goto TaskManager > Details > Explorer.exe & click on End Task.
    2. Now Click on File in Task Manager > type Explorer.exe ( here is the trick ) Check the box below shows as ( Create this task with administrative privileges.)
    3. Now install / Unistall this should work 100%.
    :bounce:


    YESS it work for me.
  28. kk
  29. I've been getting Windows Installer Service could not be accessed and Error 1719's and other for a month now!! I can't install anything (tried 20+ programs) This fixed my install issues... thank you
  30. First,
    1. open Task Manager
    2. File menu => New task
    3. Explorer =>choose file
    4. Check Run admin
    5. Confirm

    It works on Windows10 also.
  31. Belkis Leonaldo said:
    Naresh1986 said:
    Solution for internal error 2503/2502 on windows 8 as follows

    1. Goto TaskManager > Details > Explorer.exe & click on End Task.
    2. Now Click on File in Task Manager > type Explorer.exe ( here is the trick ) Check the box below shows as ( Create this task with administrative privileges.)
    3. Now install / Unistall this should work 100%.
    :bounce:


    YESS it work for me.

    Hi...
  32. With respect to those that have previously answered this question, most of the methods that have been posted are simply workarounds. The actual solution has been posted but for those that may require additional assistance I have created a video guide to fixing this problem permanently. As a previous user has stated the problem is due to a permissions issue involving the temp folder inside your Windows directory.

    In my video below I demonstrate a step-by-step guide to fixing this problem in under four minutes. After following this guide you will no longer experience Windows installer error codes 2502 & 2503


    Thank you very much and I hope that video helps
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