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XP SP2 Problems

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November 15, 2004 10:39:02 PM

Archived from groups: microsoft.public.windowsxp.perform_maintain (More info?)

I have installed SP2 about 4 times. Each time it installs okay, I use
Ad-Aware to scan the hard drive and clean up any unwanted software/spyware
and installed the most recent BIOS for XP SP2 as recommended by Dell. SP2
usually works fine for about a week up to 3-4 weeks. Then out of the blue I
will start up my computer and receive start-up failure in which case I have
to start up in Safe Mode and use System Restore to go back to uninstall SP2.
I have reviewed all the "before you install SP2" instructions from both
Microsoft and Dell and I am still unable to keep SP2 in use. Any
suggestions? Thanks in advance!

More about : sp2 problems

Anonymous
November 16, 2004 2:44:30 AM

Archived from groups: microsoft.public.windowsxp.perform_maintain (More info?)

Jay;
Why do you think this is an SP-2 issue?
When you System Restore back before SP-2, you also go back for
everything else.
It would be extremely unusual for anything to have such a delay.
What else happens at the time of the problems?

--
Jupiter Jones [MVP]
http://www3.telus.net/dandemar/


"Jay" <Jay@discussions.microsoft.com> wrote in message
news:E125DB7C-1640-45FF-8423-0AB50F33C9E3@microsoft.com...
>I have installed SP2 about 4 times. Each time it installs okay, I
>use
> Ad-Aware to scan the hard drive and clean up any unwanted
> software/spyware
> and installed the most recent BIOS for XP SP2 as recommended by
> Dell. SP2
> usually works fine for about a week up to 3-4 weeks. Then out of
> the blue I
> will start up my computer and receive start-up failure in which case
> I have
> to start up in Safe Mode and use System Restore to go back to
> uninstall SP2.
> I have reviewed all the "before you install SP2" instructions from
> both
> Microsoft and Dell and I am still unable to keep SP2 in use. Any
> suggestions? Thanks in advance!
Anonymous
November 16, 2004 2:54:55 AM

Archived from groups: microsoft.public.windowsxp.perform_maintain (More info?)

You need to remove spyware and viruses *before* you install SP 2 - not
after. Your hard disk must be absolutely clean of any trace of spyware and
viruses in order to successfully install a service pack.

Since spyware is so difficult to remove, most people use more than one
anti-spyware application. And it sometimes takes several passes before an
infection is removed. Unfortunately, sometimes it's impossible to completely
remove spyware or viruses.

Once the infection is completely gone - or after you've reinstalled all your
software, if need be - then you must focus on avoiding this malware. If you
aren't able to keep spyware and viruses off your computer, then it's only a
matter of time before you'll find yourself in trouble once again.

Ted Zieglar

"Jay" <Jay@discussions.microsoft.com> wrote in message
news:E125DB7C-1640-45FF-8423-0AB50F33C9E3@microsoft.com...
>I have installed SP2 about 4 times. Each time it installs okay, I use
> Ad-Aware to scan the hard drive and clean up any unwanted software/spyware
> and installed the most recent BIOS for XP SP2 as recommended by Dell. SP2
> usually works fine for about a week up to 3-4 weeks. Then out of the
> blue I
> will start up my computer and receive start-up failure in which case I
> have
> to start up in Safe Mode and use System Restore to go back to uninstall
> SP2.
> I have reviewed all the "before you install SP2" instructions from both
> Microsoft and Dell and I am still unable to keep SP2 in use. Any
> suggestions? Thanks in advance!
Related resources
November 16, 2004 2:54:56 AM

Archived from groups: microsoft.public.windowsxp.perform_maintain (More info?)

Thanks Ted,

I ran the Ad-Aware priot to downloading SP2 and ran it several times untill
everything was gone, also manually downloaded my virus definitions and did a
full virus scan. I will try downloading another program for spyware also.

"Ted Zieglar" wrote:

> You need to remove spyware and viruses *before* you install SP 2 - not
> after. Your hard disk must be absolutely clean of any trace of spyware and
> viruses in order to successfully install a service pack.
>
> Since spyware is so difficult to remove, most people use more than one
> anti-spyware application. And it sometimes takes several passes before an
> infection is removed. Unfortunately, sometimes it's impossible to completely
> remove spyware or viruses.
>
> Once the infection is completely gone - or after you've reinstalled all your
> software, if need be - then you must focus on avoiding this malware. If you
> aren't able to keep spyware and viruses off your computer, then it's only a
> matter of time before you'll find yourself in trouble once again.
>
> Ted Zieglar
>
> "Jay" <Jay@discussions.microsoft.com> wrote in message
> news:E125DB7C-1640-45FF-8423-0AB50F33C9E3@microsoft.com...
> >I have installed SP2 about 4 times. Each time it installs okay, I use
> > Ad-Aware to scan the hard drive and clean up any unwanted software/spyware
> > and installed the most recent BIOS for XP SP2 as recommended by Dell. SP2
> > usually works fine for about a week up to 3-4 weeks. Then out of the
> > blue I
> > will start up my computer and receive start-up failure in which case I
> > have
> > to start up in Safe Mode and use System Restore to go back to uninstall
> > SP2.
> > I have reviewed all the "before you install SP2" instructions from both
> > Microsoft and Dell and I am still unable to keep SP2 in use. Any
> > suggestions? Thanks in advance!
>
>
Anonymous
November 16, 2004 6:51:23 AM

Archived from groups: microsoft.public.windowsxp.perform_maintain (More info?)

Hi

Do yuo see any error message prior to the problem occuring? If not, have a
look in the Event Viewer to see if any entries there may point towards the
problem.

--

Will Denny
MS-MVP - Windows Shell/User
Please reply to the News Groups


"Jay" <Jay@discussions.microsoft.com> wrote in message
news:E125DB7C-1640-45FF-8423-0AB50F33C9E3@microsoft.com...
>I have installed SP2 about 4 times. Each time it installs okay, I use
> Ad-Aware to scan the hard drive and clean up any unwanted software/spyware
> and installed the most recent BIOS for XP SP2 as recommended by Dell. SP2
> usually works fine for about a week up to 3-4 weeks. Then out of the
> blue I
> will start up my computer and receive start-up failure in which case I
> have
> to start up in Safe Mode and use System Restore to go back to uninstall
> SP2.
> I have reviewed all the "before you install SP2" instructions from both
> Microsoft and Dell and I am still unable to keep SP2 in use. Any
> suggestions? Thanks in advance!
November 16, 2004 6:51:24 AM

Archived from groups: microsoft.public.windowsxp.perform_maintain (More info?)

Thank you Will,

I went to the event viewer, not sure what I am looking for, I copied 12
system events and 4 application events as noted below. I did not see
anything else that would give me a clue. These are the events that started
during the last successful logon and the last time SP2 failed...I am assumimg
this is SP2 related. Any suggestions? Thanks again!

SYSTEM: (not sure what is relevent and what is info only)
1) Microsoft (R) Windows (R) 5.01. 2600 Service Pack 2 Uniprocessor Free.

2) The Event log service was started.

3) DCOM got error "This service cannot be started in Safe Mode " attempting
to start the service netman with arguments "" in order to run the server:
{BA126AE5-2166-11D1-B1D0-00805FC1270E}

4) DCOM got error "This service cannot be started in Safe Mode " attempting
to start the service EventSystem with arguments "" in order to run the server:
{1BE1F766-5536-11D1-B726-00C04FB926AF}

5) The SYMTDI service depends on the TCP/IP Protocol Driver service which
failed to start because of the following error:
A device attached to the system is not functioning.

6) The DHCP Client service depends on the SYMTDI service which failed to
start because of the following error: The dependency service or group failed
to start.

7) The DNS Client service depends on the TCP/IP Protocol Driver service
which failed to start because of the following error: A device attached to
the system is not functioning.

8) The TCP/IP NetBIOS Helper service depends on the AFD Networking Support
Environment service which failed to start because of the following error: A
device attached to the system is not functioning.

9) The IPSEC Services service depends on the IPSEC driver service which
failed to start because of the following error: A device attached to the
system is not functioning.

10) The following boot-start or system-start driver(s) failed to load: AFD,
Fips
IPSec, MRxSmb, NetBIOS, NetBT, Processor, RasAcd, Rdbss, SAVRT, SAVRTPEL,
Tcpip

11) DCOM got error "This service cannot be started in Safe Mode "
attempting to start the service EventSystem with arguments "" in order to run
the server:
{1BE1F766-5536-11D1-B726-00C04FB926AF}


APPLICATION:
1) wuauclt (2240) The database engine stopped.

2) wuaueng.dll (2240) SUS20ClientDataStore: The database engine stopped the
instance (0).

3) The description for Event ID ( 1800 ) in Source ( SecurityCenter )
cannot be found. The local computer may not have the necessary registry
information or message DLL files to display messages from a remote computer.
You may be able to use the /AUXSOURCE= flag to retrieve this description; see
Help and Support for details. The following information is part of the event:
..

"Will Denny" wrote:

> Hi
>
> Do yuo see any error message prior to the problem occuring? If not, have a
> look in the Event Viewer to see if any entries there may point towards the
> problem.
>
> --
>
> Will Denny
> MS-MVP - Windows Shell/User
> Please reply to the News Groups
>
>
> "Jay" <Jay@discussions.microsoft.com> wrote in message
> news:E125DB7C-1640-45FF-8423-0AB50F33C9E3@microsoft.com...
> >I have installed SP2 about 4 times. Each time it installs okay, I use
> > Ad-Aware to scan the hard drive and clean up any unwanted software/spyware
> > and installed the most recent BIOS for XP SP2 as recommended by Dell. SP2
> > usually works fine for about a week up to 3-4 weeks. Then out of the
> > blue I
> > will start up my computer and receive start-up failure in which case I
> > have
> > to start up in Safe Mode and use System Restore to go back to uninstall
> > SP2.
> > I have reviewed all the "before you install SP2" instructions from both
> > Microsoft and Dell and I am still unable to keep SP2 in use. Any
> > suggestions? Thanks in advance!
>
>
>
Anonymous
November 16, 2004 7:32:16 AM

Archived from groups: microsoft.public.windowsxp.perform_maintain (More info?)

Hi

Do you have any specific problems with Windows Update? What kind of
Internet connection have you got? Dial-up or Broadband?

--

Will Denny
MS-MVP - Windows Shell/User
Please reply to the News Groups


"Jay" <Jay@discussions.microsoft.com> wrote in message
news:558E5BDF-A1F2-4886-92BC-0C4FA660E2FA@microsoft.com...
> Thank you Will,
>
> I went to the event viewer, not sure what I am looking for, I copied 12
> system events and 4 application events as noted below. I did not see
> anything else that would give me a clue. These are the events that
> started
> during the last successful logon and the last time SP2 failed...I am
> assumimg
> this is SP2 related. Any suggestions? Thanks again!
>
> SYSTEM: (not sure what is relevent and what is info only)
> 1) Microsoft (R) Windows (R) 5.01. 2600 Service Pack 2 Uniprocessor Free.
>
> 2) The Event log service was started.
>
> 3) DCOM got error "This service cannot be started in Safe Mode "
> attempting
> to start the service netman with arguments "" in order to run the server:
> {BA126AE5-2166-11D1-B1D0-00805FC1270E}
>
> 4) DCOM got error "This service cannot be started in Safe Mode "
> attempting
> to start the service EventSystem with arguments "" in order to run the
> server:
> {1BE1F766-5536-11D1-B726-00C04FB926AF}
>
> 5) The SYMTDI service depends on the TCP/IP Protocol Driver service which
> failed to start because of the following error:
> A device attached to the system is not functioning.
>
> 6) The DHCP Client service depends on the SYMTDI service which failed to
> start because of the following error: The dependency service or group
> failed
> to start.
>
> 7) The DNS Client service depends on the TCP/IP Protocol Driver service
> which failed to start because of the following error: A device attached
> to
> the system is not functioning.
>
> 8) The TCP/IP NetBIOS Helper service depends on the AFD Networking
> Support
> Environment service which failed to start because of the following error:
> A
> device attached to the system is not functioning.
>
> 9) The IPSEC Services service depends on the IPSEC driver service which
> failed to start because of the following error: A device attached to the
> system is not functioning.
>
> 10) The following boot-start or system-start driver(s) failed to load:
> AFD,
> Fips
> IPSec, MRxSmb, NetBIOS, NetBT, Processor, RasAcd, Rdbss, SAVRT, SAVRTPEL,
> Tcpip
>
> 11) DCOM got error "This service cannot be started in Safe Mode "
> attempting to start the service EventSystem with arguments "" in order to
> run
> the server:
> {1BE1F766-5536-11D1-B726-00C04FB926AF}
>
>
> APPLICATION:
> 1) wuauclt (2240) The database engine stopped.
>
> 2) wuaueng.dll (2240) SUS20ClientDataStore: The database engine stopped
> the
> instance (0).
>
> 3) The description for Event ID ( 1800 ) in Source ( SecurityCenter )
> cannot be found. The local computer may not have the necessary registry
> information or message DLL files to display messages from a remote
> computer.
> You may be able to use the /AUXSOURCE= flag to retrieve this description;
> see
> Help and Support for details. The following information is part of the
> event:
> .
>
> "Will Denny" wrote:
>
>> Hi
>>
>> Do yuo see any error message prior to the problem occuring? If not, have
>> a
>> look in the Event Viewer to see if any entries there may point towards
>> the
>> problem.
>>
>> --
>>
>> Will Denny
>> MS-MVP - Windows Shell/User
>> Please reply to the News Groups
>>
>>
>> "Jay" <Jay@discussions.microsoft.com> wrote in message
>> news:E125DB7C-1640-45FF-8423-0AB50F33C9E3@microsoft.com...
>> >I have installed SP2 about 4 times. Each time it installs okay, I use
>> > Ad-Aware to scan the hard drive and clean up any unwanted
>> > software/spyware
>> > and installed the most recent BIOS for XP SP2 as recommended by Dell.
>> > SP2
>> > usually works fine for about a week up to 3-4 weeks. Then out of the
>> > blue I
>> > will start up my computer and receive start-up failure in which case I
>> > have
>> > to start up in Safe Mode and use System Restore to go back to uninstall
>> > SP2.
>> > I have reviewed all the "before you install SP2" instructions from both
>> > Microsoft and Dell and I am still unable to keep SP2 in use. Any
>> > suggestions? Thanks in advance!
>>
>>
>>
November 16, 2004 7:32:17 AM

Archived from groups: microsoft.public.windowsxp.perform_maintain (More info?)

Denny,

I have absolutely no problems with Windows Update, SP2 downloads perfectly
everytime and installs okay. Unfortunately, I have dial-up (cable/dsl is not
available yet here...one more month DSL will be available). As I mentionrf
before, SP2 works okay for a while (generally 3-4 weeks) unlike this time it
only lasted 6-days. Then all of a sudden after no program changes or
software upgrades or additions I can only start up in Safe Mode until I
remove SP2.



"Will Denny" wrote:

> Hi
>
> Do you have any specific problems with Windows Update? What kind of
> Internet connection have you got? Dial-up or Broadband?
>
> --
>
> Will Denny
> MS-MVP - Windows Shell/User
> Please reply to the News Groups
>
>
> "Jay" <Jay@discussions.microsoft.com> wrote in message
> news:558E5BDF-A1F2-4886-92BC-0C4FA660E2FA@microsoft.com...
> > Thank you Will,
> >
> > I went to the event viewer, not sure what I am looking for, I copied 12
> > system events and 4 application events as noted below. I did not see
> > anything else that would give me a clue. These are the events that
> > started
> > during the last successful logon and the last time SP2 failed...I am
> > assumimg
> > this is SP2 related. Any suggestions? Thanks again!
> >
> > SYSTEM: (not sure what is relevent and what is info only)
> > 1) Microsoft (R) Windows (R) 5.01. 2600 Service Pack 2 Uniprocessor Free.
> >
> > 2) The Event log service was started.
> >
> > 3) DCOM got error "This service cannot be started in Safe Mode "
> > attempting
> > to start the service netman with arguments "" in order to run the server:
> > {BA126AE5-2166-11D1-B1D0-00805FC1270E}
> >
> > 4) DCOM got error "This service cannot be started in Safe Mode "
> > attempting
> > to start the service EventSystem with arguments "" in order to run the
> > server:
> > {1BE1F766-5536-11D1-B726-00C04FB926AF}
> >
> > 5) The SYMTDI service depends on the TCP/IP Protocol Driver service which
> > failed to start because of the following error:
> > A device attached to the system is not functioning.
> >
> > 6) The DHCP Client service depends on the SYMTDI service which failed to
> > start because of the following error: The dependency service or group
> > failed
> > to start.
> >
> > 7) The DNS Client service depends on the TCP/IP Protocol Driver service
> > which failed to start because of the following error: A device attached
> > to
> > the system is not functioning.
> >
> > 8) The TCP/IP NetBIOS Helper service depends on the AFD Networking
> > Support
> > Environment service which failed to start because of the following error:
> > A
> > device attached to the system is not functioning.
> >
> > 9) The IPSEC Services service depends on the IPSEC driver service which
> > failed to start because of the following error: A device attached to the
> > system is not functioning.
> >
> > 10) The following boot-start or system-start driver(s) failed to load:
> > AFD,
> > Fips
> > IPSec, MRxSmb, NetBIOS, NetBT, Processor, RasAcd, Rdbss, SAVRT, SAVRTPEL,
> > Tcpip
> >
> > 11) DCOM got error "This service cannot be started in Safe Mode "
> > attempting to start the service EventSystem with arguments "" in order to
> > run
> > the server:
> > {1BE1F766-5536-11D1-B726-00C04FB926AF}
> >
> >
> > APPLICATION:
> > 1) wuauclt (2240) The database engine stopped.
> >
> > 2) wuaueng.dll (2240) SUS20ClientDataStore: The database engine stopped
> > the
> > instance (0).
> >
> > 3) The description for Event ID ( 1800 ) in Source ( SecurityCenter )
> > cannot be found. The local computer may not have the necessary registry
> > information or message DLL files to display messages from a remote
> > computer.
> > You may be able to use the /AUXSOURCE= flag to retrieve this description;
> > see
> > Help and Support for details. The following information is part of the
> > event:
> > .
> >
> > "Will Denny" wrote:
> >
> >> Hi
> >>
> >> Do yuo see any error message prior to the problem occuring? If not, have
> >> a
> >> look in the Event Viewer to see if any entries there may point towards
> >> the
> >> problem.
> >>
> >> --
> >>
> >> Will Denny
> >> MS-MVP - Windows Shell/User
> >> Please reply to the News Groups
> >>
> >>
> >> "Jay" <Jay@discussions.microsoft.com> wrote in message
> >> news:E125DB7C-1640-45FF-8423-0AB50F33C9E3@microsoft.com...
> >> >I have installed SP2 about 4 times. Each time it installs okay, I use
> >> > Ad-Aware to scan the hard drive and clean up any unwanted
> >> > software/spyware
> >> > and installed the most recent BIOS for XP SP2 as recommended by Dell.
> >> > SP2
> >> > usually works fine for about a week up to 3-4 weeks. Then out of the
> >> > blue I
> >> > will start up my computer and receive start-up failure in which case I
> >> > have
> >> > to start up in Safe Mode and use System Restore to go back to uninstall
> >> > SP2.
> >> > I have reviewed all the "before you install SP2" instructions from both
> >> > Microsoft and Dell and I am still unable to keep SP2 in use. Any
> >> > suggestions? Thanks in advance!
> >>
> >>
> >>
>
>
>
November 16, 2004 6:55:31 PM

Archived from groups: microsoft.public.windowsxp.perform_maintain (More info?)

Hi,

Doesn`t sound like a SP2 problem, especially if everything is working for
several weeks. Seems like something else is causing your problem. I
haven`t had any problems on computers I updated to SP2 that I maintain.

Jeff

"Jupiter Jones [MVP]" <jones_jupiter@hotnomail.com> wrote in message
news:uLPP7e6yEHA.1300@TK2MSFTNGP14.phx.gbl...
> Jay;
> Why do you think this is an SP-2 issue?
> When you System Restore back before SP-2, you also go back for everything
> else.
> It would be extremely unusual for anything to have such a delay.
> What else happens at the time of the problems?
>
> --
> Jupiter Jones [MVP]
> http://www3.telus.net/dandemar/
>
>
> "Jay" <Jay@discussions.microsoft.com> wrote in message
> news:E125DB7C-1640-45FF-8423-0AB50F33C9E3@microsoft.com...
>>I have installed SP2 about 4 times. Each time it installs okay, I use
>> Ad-Aware to scan the hard drive and clean up any unwanted
>> software/spyware
>> and installed the most recent BIOS for XP SP2 as recommended by Dell.
>> SP2
>> usually works fine for about a week up to 3-4 weeks. Then out of the
>> blue I
>> will start up my computer and receive start-up failure in which case I
>> have
>> to start up in Safe Mode and use System Restore to go back to uninstall
>> SP2.
>> I have reviewed all the "before you install SP2" instructions from both
>> Microsoft and Dell and I am still unable to keep SP2 in use. Any
>> suggestions? Thanks in advance!
>
>
November 16, 2004 10:44:01 PM

Archived from groups: microsoft.public.windowsxp.perform_maintain (More info?)

Jeffrey,

As I just wrote to Jupiter Jones, the last time I updated to SP2, other than
email, I did not download, update or install anything (except XP & Virus
updates). I did not even change any settings. So I am baffled. I may just
go without SP2 for a while to see if I have any problems. You are both
right, it may not be a SP2 problem, may just be a coincidence. (????)

"jeffrey" wrote:

> Hi,
>
> Doesn`t sound like a SP2 problem, especially if everything is working for
> several weeks. Seems like something else is causing your problem. I
> haven`t had any problems on computers I updated to SP2 that I maintain.
>
> Jeff
>
> "Jupiter Jones [MVP]" <jones_jupiter@hotnomail.com> wrote in message
> news:uLPP7e6yEHA.1300@TK2MSFTNGP14.phx.gbl...
> > Jay;
> > Why do you think this is an SP-2 issue?
> > When you System Restore back before SP-2, you also go back for everything
> > else.
> > It would be extremely unusual for anything to have such a delay.
> > What else happens at the time of the problems?
> >
> > --
> > Jupiter Jones [MVP]
> > http://www3.telus.net/dandemar/
> >
> >
> > "Jay" <Jay@discussions.microsoft.com> wrote in message
> > news:E125DB7C-1640-45FF-8423-0AB50F33C9E3@microsoft.com...
> >>I have installed SP2 about 4 times. Each time it installs okay, I use
> >> Ad-Aware to scan the hard drive and clean up any unwanted
> >> software/spyware
> >> and installed the most recent BIOS for XP SP2 as recommended by Dell.
> >> SP2
> >> usually works fine for about a week up to 3-4 weeks. Then out of the
> >> blue I
> >> will start up my computer and receive start-up failure in which case I
> >> have
> >> to start up in Safe Mode and use System Restore to go back to uninstall
> >> SP2.
> >> I have reviewed all the "before you install SP2" instructions from both
> >> Microsoft and Dell and I am still unable to keep SP2 in use. Any
> >> suggestions? Thanks in advance!
> >
> >
>
>
!