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Volume Shadow Copy Errors

Last response: in Windows XP
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November 18, 2004 9:50:52 PM

Archived from groups: microsoft.public.windowsxp.perform_maintain (More info?)

I am unable to get the Volume Shadow Copy feature to work correctly. When I
first noticed the problem, I was getting both COM+ and VSS errors (together)
and couldn't even manually start the COM+ System Application service. I
searched around a lot and figured out that I needed to reinstall COM+, and I
did that following the instructions in
http://support.microsoft.com/default.aspx?scid=kb;en-us;315296. That got
rid of the COM+ errors, but VSS is still not working. I'm at a loss as to
what to do now.

If I try to do a backup using ntbackup I get the following in ntbackup's
log:
" Error returned while creating the volume shadow copy:8004230f
Reverting to non-shadow copy backup mode."

I also get (7 times if I was trying to backup the system state) the
following event in the Application Log:
Event Type: Error
Event Source: VSS
Event Category: None
Event ID: 12292
Date: 11/18/2004
Time: 4:29:18 PM
User: N/A
Computer: COMPNAME
Description:
Volume Shadow Copy Service error: Error creating the Shadow Copy Provider
COM class with CLSID {65ee1dba-8ff4-4a58-ac1c-3470ee2f376a} [0x80040154].

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 43 4f 52 53 4f 46 54 43 CORSOFTC
0008: 37 30 00 00 00 00 00 00 70......
0010: 43 4f 52 53 4f 46 54 43 CORSOFTC
0018: 36 30 00 00 00 00 00 00 60......


I figured out that the CLSID corresponds to swprv.dll. My system is on an
NTFS partition, and am backup up from it to a directory on the same
partition, and have close to 3 GB free. I also have other partitions, both
FAT and NTFS, but they aren't involved.

Other information:
If I try running "vssadmin list shadows", I get:

"vssadmin 1.0 - Volume Shadow Copy Service administrative command-line
tool
(C) Copyright 2001 Microsoft Corp.

Error: 0x8000ffff"

and I wind up with an event in the Application log that is identical to the
ones from ntbackup.

If I run "vssadmin list providers" I get:

"vssadmin 1.0 - Volume Shadow Copy Service administrative command-line
tool
(C) Copyright 2001 Microsoft Corp.

Provider name: 'MS Software Shadow Copy provider 1.0'
Provider type: System
Provider Id: {b5946137-7b9f-4925-af80-51abd60b20d5}
Version: 1.0.0.7

and no errors. FWIW, the value of
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\VSS\Providers\{b5946137-7b9f-4925-af80-51abd60b20d5}\CLSID
is {65EE1DBA-8FF4-4a58-AC1C-3470EE2F376A}, which corresponds to the CLSID in
the Application Log event.

If I run "vssadmin list writers" I get:

vssadmin 1.0 - Volume Shadow Copy Service administrative command-line tool
(C) Copyright 2001 Microsoft Corp.

Writer name: 'Microsoft Writer (Service State)'
Writer Id: {e38c2e3c-d4fb-4f4d-9550-fcafda8aae9a}
Writer Instance Id: {7d991ab0-6105-48cf-ae14-8acc7c83e45a}
State: [1] Stable

Writer name: 'Microsoft Writer (Bootable State)'
Writer Id: {f2436e37-09f5-41af-9b2a-4ca2435dbfd5}
Writer Instance Id: {b4782007-66cb-4ff8-bea6-db8cdb6f08e4}
State: [1] Stable

Writer name: 'MSDEWriter'
Writer Id: {f8544ac1-0611-4fa5-b04b-f7ee00b03277}
Writer Instance Id: {1fefd6c7-55f3-4f8f-8313-3e48e03c7686}
State: [1] Stable

Writer name: 'WMI Writer'
Writer Id: {a6ad56c2-b509-4e6c-bb19-49d8f43532f0}
Writer Instance Id: {8662ab03-c4c5-4892-a50d-6acc66031664}
State: [1] Stable

which honestly means very little to me. But again, this doesn't cause an
error and I hope it might be useful to someone else.

I'm not including information about the COM+ errors because they seem to
have completely gone away. But if there is any more information that would
be helpful in diagnosing this, I would be glad to provide it.

If someone can help me figure out how to get VSS working again, I would
certainly appreciate it.

Eric
Anonymous
November 18, 2004 9:50:53 PM

Archived from groups: microsoft.public.windowsxp.perform_maintain (More info?)

Try writing to a different partition.

--
Just my 2¢ worth,
Jeff
__________In response to__________
"Eric" <anonymous@nowhere.com> wrote in message news:%23CK9wlczEHA.1652@TK2MSFTNGP11.phx.gbl...
|I am unable to get the Volume Shadow Copy feature to work correctly.
»SNIP«
| I figured out that the CLSID corresponds to swprv.dll. My system is on an
| NTFS partition, and am backup up from it to a directory on the same
| partition, and have close to 3 GB free. I also have other partitions, both
| FAT and NTFS, but they aren't involved.
»SNIP«
November 18, 2004 11:43:53 PM

Archived from groups: microsoft.public.windowsxp.perform_maintain (More info?)

Thanks, but I tried that too. I'm thinking that since vssadmin can't even
tell me there aren't any shadow copies without blowing up, the problem has
to be pretty fundamental..

Eric

"» mrtee «" <hingelicker$@new.rr.com> wrote in message
news:%23qwt4FdzEHA.3004@TK2MSFTNGP10.phx.gbl...
Try writing to a different partition.

--
Just my 2¢ worth,
Jeff
__________In response to__________
"Eric" <anonymous@nowhere.com> wrote in message
news:%23CK9wlczEHA.1652@TK2MSFTNGP11.phx.gbl...
|I am unable to get the Volume Shadow Copy feature to work correctly.
»SNIP«
| I figured out that the CLSID corresponds to swprv.dll. My system is on an
| NTFS partition, and am backup up from it to a directory on the same
| partition, and have close to 3 GB free. I also have other partitions,
both
| FAT and NTFS, but they aren't involved.
»SNIP«
July 22, 2012 3:43:23 AM

you could try doing an upgrade install of xp in xp, and it may get the vss working while keeping your installed apps, etc.
!