factory reset doesn't work on presario 1200

Archived from groups: alt.sys.pc-clone.compaq (More info?)

i'm working on a presario 1200 laptop running windows 98se. it has problems
and i want to restore it to the factory install. i boot off the recovery cd
no problem but then it sits at the "quick restore setup" screen. also, when
i try to run it from windows (the on-disk version), it appears to hang,
although task manager doesn't report "not responding" and it shuts down
immediately when i kill it with "end task". any idea what the problem is?
also, the save/restore partition seems inordinately large - 2G of a 4G disk.
i don't know what it is originally as this is not my computer. any help is
greatly appreciated.

gary

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Gary Roach
ADB Services