Archived from groups: microsoft.public.windowsxp.perform_maintain (
More info?)
You're one of the pioneers. My hat goes off to you.
--
Ted Zieglar
"Terry" <terry@aol.com> wrote in message
news:%23JH1tee8EHA.2012@TK2MSFTNGP15.phx.gbl...
> Thanks for the help - I did reinstall the s/w and it now appears in
> Control's Add/Delete list. It totals almost a Gig and I wanted to move it
> to my new 120 Gb HDD.
>
> And yes I am "old" and do go back to the DOS days when programs and data
fit
> on a single sided single density 5 1/4 floppy that I was happy to buy for
> $1.00. Also did some programming in BASIC, assembly, Fortran, and other
> unused languages. Now programmers have it easy - need to rewind a tape
> (oops, do we still use them?) and rather than having to write 10 lines of
> code they can add a 3-4 Mb DLL to their software package and be done with
> it. The user won't mind getting another couple of Gb of RAM and a new
HDD.
> Shoot - Britannica is bigger than my first two HDDs together.
>
> Terry
>
>
> "Eric Niewoehner" <eric.niewoehner@uas.alaska.edu> wrote in message
> news:%23pySVKc8EHA.3616@TK2MSFTNGP11.phx.gbl...
> > Well, Ted, maybe Terry is "old". I would concur with Ted. Try
> > installing and then uninstalling using the program that Britannica
> > should provide.
> >
> > But the error you speak of is not related to the program, but to the
> > file system. It appears that you may have some temporary buffer files
> > used by Britannica that have been corrupted. Just let them be. It may
> > be possible that the next CHKDSK or Error Check you conduct on the drive
> > may remove the files.
> >
> > The fun part about manually removing a program is going into the
> > registry and removing all the registry entries of the program,
> > especially the Class IDs. While leaving some of these registry entries
> > behind may be OK, it will add to the bulk of the registry.
> >
> > Ted Zieglar wrote:
> >
> > > That's not the "old fashioned way" -- it's the wrong way. And it's not
> > > even the old fashioned way, unless your notion of old fashioned goes
> > > back to DOS.
> > >
> > > Your first step is to look in the Start menu listing to see if there
is
> > > a shortcut for the uninstaller. If none, the next thing to do is to
> > > reinstall the program. The last step is to contact Britannica
technical
> > > support.
> > >
> > > Ted Zieglar
> > >
> > > "Terry" <terry@aol.com> wrote in message
> > > news:OVaUojS8EHA.4072@TK2MSFTNGP10.phx.gbl...
> > >
> > >> I decided to remove a program - Britannica 2002 - but did not find it
> > >> in the
> > >> Add/Remove Programs list. So I decided to do it the old fashion
way -
> > >> delete the directory. Couldn't do that due to errors. So I deleted
> the
> > >> files one at a time (actually groups).
> > >>
> > >> I'm down to a small number of files and I'm getting "Cannot delete
> XXXX:
> > >> Data error (cyclic redundancy check)." How can I delete these last
few
> > >> files?
> > >>
> > >> Must I reinstall the software in hopes that it can be deleted
normally?
> > >>
> > >> Terry
> > >>
> > >>
> > >
>
>
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