cd rom missing

Archived from groups: microsoft.public.windowsxp.perform_maintain (More info?)

Hi Trudog,

Have a look at this MSKB article, "CD-ROM Access Is Missing and Messages
Cite Error Code 31, Code 32, Code 19, or Code 39 After You Remove Easy CD
Creator in Windows XP":
http://support.microsoft.com/default.aspx?scid=314060
(don't let the reference to Easy CD Creator in the title dissuade you from
reading the article)

If you are hesitant to edit the registry manually, then you could d/load and
run this fix, provided courtesy of Doug Knox:
http://dougknox.com/xp/scripts_desc/xp_cd_dvd_fix.htm



Regards,

--
Patti MacLeod
Microsoft MVP - Windows Shell/User

"Trudoug" <dugy01@msn.com> wrote in message
news:026C87C4-4B29-4536-8340-748ADF0C95DA@microsoft.com...
> Winxp home edition sp2
> I installed Norton System works 2005, nothing byt problems shucks... this
is
> issue:
> My CD ROM Drive: error code 41. Device manager: Matshita UJDA 720 DVD/CDRW
*
> windows sucessfully loaded the device driver for hardware but cannot find
> the hardware device. (code 41).
> What I did to try to fix this:
> THE PC DOCTOR installed by Gateway into my Winxp tests the cd rom and the
> results are that they pass, yet the computer itself does not find the
drive.
> I cannot play any cds from the drive. I open it, place a cd, close it, the
cd
> spins for a moment then nothing. IT is not shown on my computer as a
drive,
> yet when I boot up it is there. I have uninstalled the driver and
rebooted
> and though the new driver is automatically installed the same error
message
> appears that the hardware device driver is loaded but cannot find the
> hardware device. Thank you. D.M.
> --
> Just the facts