After hours of frustration and fruitless calls to Soyo and Creative, I was able to successfully install the Audigy Platinum EX on my Soyo Dragon Plus mobo with WinXP Pro!!
The key was to use PCI slot 4 (5 works too I think, but wanted the daughter card to be below the main card). Once I did that, things worked flawlessly. Sounds a little screwy that slots 1 - 3 = no go, wish Via and Creative would get their respective acts together!
For anyone thinking they have a similar prob, my symptoms were as follows:
- When running the Creative installation CD it would get to the point where it was installing the drivers (97%) and would lock up, or
- If I tried to install them manually it would either lock up or after rebooting and logging in it would lock, or
- Sometimes I would get BSOD's at various points of installation, or
- Would run installation successfully (usually in Safe Mode) and upon reboot would not have the drivers loaded
- Inevitably, it would eventually toast my WinXP installation completely and I would start from scratch (went through that at least a dozen times)
Nevertheless, all is good once again and it has been rock solid ever since. Tried just about every other suggestion and trick before I stumbled across this and nothing worked. So hopefully, if you are in the same boat, keep that card out of PCI slots 1 - 3 and you should see success.
System info (now working!):
Lian Li PC-68 case
Soyo Dragon Plus (Bios 2BA1)
Athlon XP 1900+ (Retail HSF)
2 x 256MB Crucial Ram DDR PC2100
2 x Maxtor DiamondMax Plus D740X 60GB 7200RPM
24x 10x 40x Plextor CDRW
16x Pioneer DVD
PNY Verto GeForce3 Ti 500 w/Det 21.83
Sound Blaster Audigy Platinum Ex
Enermax 350W power supply
Just talked to Soyo to let them know what the solution was since they couldn't seem to figure it out during the hours of talking to them about it. The tech's reaction: "huh, that makes sense 'cause slots 4 and 5 are busmaster slots and the firewire on board the soundcard would need that."
I had a SB pci 128 in my dragon + that was causing instability in some of my games. The only thing that fixed it was to remove it. It was in slot 5. The other problem I'm having is I can't reinstall the 4 in 1 drivers. They installed the first time. Then I installed my geforce3 vid drivers and read I should reinstall my 4 in 1 because the agp driver that comes with the vid driver was not good for via systems. Now every time I try to reinstall the 4 in 1 the computer locks up every time. I got them to install in safe mode but I'm wondering if it worked because of what happened to you. I'm starting to think the dragon + is a piece of crap.
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December 11, 2001 1:47:05 PM
Well, with regard to the SB PCI 128, I doubt you were having the same prob as me b/c the root of my prob was the onboard firewire controller on the Audigy card which I believe a SB PCI 128 doesn't have.
Also, just to be clear, when I say slots 4 & 5 i mean the 2 lowest slots (i.e. the ones furthest from the AGP slot).
As far as your 4 in 1 prob... are you using the latest version - 4.35? Also, there is a newer AGP update on their site which will be added to the next 4 in 1. Maybe that would help.
I have to say, other than my initial prob w/the Audigy card, I am quite happy with the Soyo board overall.