I was in Quicken and got an hour glass, which never went away, and I could not change programs or soft boot, so I cold booted. Got "checking file system on c:" message upon reboot, let it alone, but no progress bar or hard drive light action. So I cold booted, bypassed file check, and pc gave me a black screen with an active white mouse pointer.
I used Norton go back and tried several restore points, went thru the above sequence, with the same results.
Any ideas? I would go into safe mode, but I forgot how, and I don't see any boot up "software" screens.
Desperate -- thank you for any help.
Rich.
I used Norton go back and tried several restore points, went thru the above sequence, with the same results.
Any ideas? I would go into safe mode, but I forgot how, and I don't see any boot up "software" screens.
Desperate -- thank you for any help.
Rich.
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