Games Crashing System; Help Please

ay7155

December 25, 2011 3:22:09 AM

Hey everybody, hope you're all having a wonderful holiday break. I come here today to ask a little of your generosity in helping my issue. For the past few days whenever I play a game it would suddenly crash, without notice, around five minutes into a game. It doesn't matter what game it is or how taxing I make the game to my system, the computer will always crash. It started happening after I restored my computer to factory default settings. I've thought it was an overheating issue at first but I doubt it; it also starts to crash whenever I try to run the Windows Memory Diagnostic Tool. So if anyone can help me out with this it would be extremely appreciated. Thanks and merry Christmas!

Tech Support Guy System Info Utility version 1.0.0.2
Acer Aspire 5750G-3639
OS Version: Microsoft Windows 7 Home Premium, 64 bit
Processor: Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 8
RAM: 3947 Mb
Graphics Card: NVIDIA GeForce GT 540M, 1024 Mb
Hard Drives: C: Total - 461477 MB, Free - 412895 MB;
Motherboard: Acer, JE50_HR
Antivirus: McAfee VirusScan, Updated and Enabled

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mcnumpty23

December 25, 2011 11:08:00 AM

well if the Windows Memory Diagnostic Tool crashes it then maybe faulty ram

try running memtest

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HippyMitch

December 26, 2011 1:02:37 PM

I had to remove my virus checker because it would try to access the game files during game play and cause my system (also an I7 64 bit windows 7) to crash.
Try temporaraly uninstalling your virus checker.

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ricardois

December 26, 2011 2:45:53 PM

ay7155 said:

Hey everybody, hope you're all having a wonderful holiday break. I come here today to ask a little of your generosity in helping my issue. For the past few days whenever I play a game it would suddenly crash, without notice, around five minutes into a game. It doesn't matter what game it is or how taxing I make the game to my system, the computer will always crash. It started happening after I restored my computer to factory default settings. I've thought it was an overheating issue at first but I doubt it; it also starts to crash whenever I try to run the Windows Memory Diagnostic Tool. So if anyone can help me out with this it would be extremely appreciated. Thanks and merry Christmas!

Tech Support Guy System Info Utility version 1.0.0.2
Acer Aspire 5750G-3639
OS Version: Microsoft Windows 7 Home Premium, 64 bit
Processor: Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 8
RAM: 3947 Mb
Graphics Card: NVIDIA GeForce GT 540M, 1024 Mb
Hard Drives: C: Total - 461477 MB, Free - 412895 MB;
Motherboard: Acer, JE50_HR
Antivirus: McAfee VirusScan, Updated and Enabled

Sounds like your notebook is overheating, make sure your temps aren't too high, try to check if all coolers are working and make a clean inside your notebook, too much dust can cause overheat, also you can try adding, some external coolers to help the cooling of the entire system;

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