Shutdown bug

[JB]

Archived from groups: microsoft.public.windowsxp.perform_maintain (More info?)

Hi. a couple of years ago there was a bug causing computers to suddenly
shutdown.
A window would come up with an X (in win k2 and xp) saying it was shutting
down and there was a countdown and there was nothing yu could do. It came
from the internet.
Microsoft did have a fix for it which I was able to copy from 'support' and
hand to anyone who had the problem and it worked over a dozen times.
Now a friend of mine had to reinstall windowxp which removed that patch, I
still have it but it didn't do the trick this time although the scenario was
exactly the same. Does anyone know where to get more info or a newer fix.
Her machine can't do updates which is why we were reinstalling Windows to
try and fix the problem. Now we have 2 problems.
Thanks
J

 

[Guest]

Archived from groups: microsoft.public.windowsxp.perform_maintain (More info?)

Hi jb,

She needs to install not only the patch that protects against the Blaster
worm, but also the patch that protects against the Sasser worm:

http://www.microsoft.com/downloads/details.aspx?FamilyID=5fa055ae-a1ba-4d4a-b424-95d32cfc8cba&DisplayLang=en

http://www.microsoft.com/downloads/details.aspx?FamilyId=3549EA9E-DA3F-43B9-A4F1-AF243B6168F3&displaylang=en

She should also run the Malicious Software Removal Tool:
http://www.microsoft.com/security/malwareremove/default.mspx



Regards,

--
Patti MacLeod
Microsoft MVP - Windows Shell/User

"jb" <nope@tospam.com> wrote in message
news:uGn4xeHNFHA.3380@TK2MSFTNGP15.phx.gbl...
> Hi. a couple of years ago there was a bug causing computers to suddenly
> shutdown.
> A window would come up with an X (in win k2 and xp) saying it was shutting
> down and there was a countdown and there was nothing yu could do. It came
> from the internet.
> Microsoft did have a fix for it which I was able to copy from 'support'
and
> hand to anyone who had the problem and it worked over a dozen times.
> Now a friend of mine had to reinstall windowxp which removed that patch, I
> still have it but it didn't do the trick this time although the scenario
was
> exactly the same. Does anyone know where to get more info or a newer fix.
> Her machine can't do updates which is why we were reinstalling Windows to
> try and fix the problem. Now we have 2 problems.
> Thanks
> J
>
>

 

[JB]

Archived from groups: microsoft.public.windowsxp.perform_maintain (More info?)

Hi. thanks for your reply.
I downloaded the SP2 update and installed it on her laptop which did the
trick.

These links you sent are very useful to have thanks
J


"Patti MacLeod" <pam120@nospamshaw.ca> wrote in message
news:eave0pHNFHA.3988@tk2msftngp13.phx.gbl...
> Hi jb,
>
> She needs to install not only the patch that protects against the Blaster
> worm, but also the patch that protects against the Sasser worm:
>
> http://www.microsoft.com/downloads/details.aspx?FamilyID=5fa055ae-a1ba-4d4a-b424-95d32cfc8cba&DisplayLang=en
>
> http://www.microsoft.com/downloads/details.aspx?FamilyId=3549EA9E-DA3F-43B9-A4F1-AF243B6168F3&displaylang=en
>
> She should also run the Malicious Software Removal Tool:
> http://www.microsoft.com/security/malwareremove/default.mspx
>
>
>
> Regards,
>
> --
> Patti MacLeod
> Microsoft MVP - Windows Shell/User
>
> "jb" <nope@tospam.com> wrote in message
> news:uGn4xeHNFHA.3380@TK2MSFTNGP15.phx.gbl...
>> Hi. a couple of years ago there was a bug causing computers to suddenly
>> shutdown.
>> A window would come up with an X (in win k2 and xp) saying it was
>> shutting
>> down and there was a countdown and there was nothing yu could do. It came
>> from the internet.
>> Microsoft did have a fix for it which I was able to copy from 'support'
> and
>> hand to anyone who had the problem and it worked over a dozen times.
>> Now a friend of mine had to reinstall windowxp which removed that patch,
>> I
>> still have it but it didn't do the trick this time although the scenario
> was
>> exactly the same. Does anyone know where to get more info or a newer fix.
>> Her machine can't do updates which is why we were reinstalling Windows to
>> try and fix the problem. Now we have 2 problems.
>> Thanks
>> J
>>
>>
>
>

 

[Guest]

Archived from groups: microsoft.public.windowsxp.perform_maintain (More info?)

You're welcome

Yes, SP2 incorporates both of those patches. After I originally d/loaded
those patches, I copied them to a CD (one on which I had saved various other
patches and removal tools), so when I do a reinstall (be it on my own
computer or fixing someone else's) I immediately patch them after Windows
has successfully installed, and that's why I immediately thought of the
individual patches and not the service pack.

If your friend has an XP install CD that is NOT a Recovery or Restore CD
provided by the computer manufacturer, and a CD burner, she could create an
install CD that is slipstreamed with SP2. I have not yet used it, but many
people seem very pleased with using Autostreamer to do the slipstreaming:
http://www.autopatcher.com/autostreamer.html



Regards,

--
Patti MacLeod
Microsoft MVP - Windows Shell/User

"jb" <nope@tospam.com> wrote in message
news:%23sjw3MQNFHA.580@TK2MSFTNGP15.phx.gbl...
> Hi. thanks for your reply.
> I downloaded the SP2 update and installed it on her laptop which did the
> trick.
>
> These links you sent are very useful to have thanks
> J
>
>
> "Patti MacLeod" <pam120@nospamshaw.ca> wrote in message
> news:eave0pHNFHA.3988@tk2msftngp13.phx.gbl...
> > Hi jb,
> >
> > She needs to install not only the patch that protects against the
Blaster
> > worm, but also the patch that protects against the Sasser worm:
> >
> >
http://www.microsoft.com/downloads/details.aspx?FamilyID=5fa055ae-a1ba-4d4a-b424-95d32cfc8cba&DisplayLang=en
> >
> >
http://www.microsoft.com/downloads/details.aspx?FamilyId=3549EA9E-DA3F-43B9-A4F1-AF243B6168F3&displaylang=en
> >
> > She should also run the Malicious Software Removal Tool:
> > http://www.microsoft.com/security/malwareremove/default.mspx
> >
> >
> >
> > Regards,
> >
> > --
> > Patti MacLeod
> > Microsoft MVP - Windows Shell/User
> >
> > "jb" <nope@tospam.com> wrote in message
> > news:uGn4xeHNFHA.3380@TK2MSFTNGP15.phx.gbl...
> >> Hi. a couple of years ago there was a bug causing computers to suddenly
> >> shutdown.
> >> A window would come up with an X (in win k2 and xp) saying it was
> >> shutting
> >> down and there was a countdown and there was nothing yu could do. It
came
> >> from the internet.
> >> Microsoft did have a fix for it which I was able to copy from 'support'
> > and
> >> hand to anyone who had the problem and it worked over a dozen times.
> >> Now a friend of mine had to reinstall windowxp which removed that
patch,
> >> I
> >> still have it but it didn't do the trick this time although the
scenario
> > was
> >> exactly the same. Does anyone know where to get more info or a newer
fix.
> >> Her machine can't do updates which is why we were reinstalling Windows
to
> >> try and fix the problem. Now we have 2 problems.
> >> Thanks
> >> J
> >>
> >>
> >
> >
>
>