Presario USB Problems

Archived from groups: alt.sys.pc-clone.compaq (More info?)

I have a Presario R3145ea and I'm having problems getting the USB ports to
work at all. If I plug my SPV Smartphone cradle into any of the USB ports,
the port provides power to charge the phone but the PC doesn't recognise
that any device is attached and doesn't report any devices attached to the
USB hub in Device Manager. Likewise, if I plug a removable USB hard disk
into any of the ports, the power light on the USB HDD lights up but the
system doesn't recognise the device and no extra device window appears in
Explorer.

I am running Windows XP Pro, SP1 and have donwloaded the latest hotfixes
from the HP/Compaq website.....

Any ideas would be greatly appreciated!


Sean G
3 answers Last reply
More about presario problems
  1. Archived from groups: alt.sys.pc-clone.compaq (More info?)

    Is it the original OS or did you wipe the drive and install XP Pro?
    HH

    "Sean G" <sean.g@knowledgeworkstraining.co.uk> wrote in message
    news:VxlBc.471$mM2.371@newsfe3-win.server.ntli.net...
    > I have a Presario R3145ea and I'm having problems getting the USB ports to
    > work at all. If I plug my SPV Smartphone cradle into any of the USB ports,
    > the port provides power to charge the phone but the PC doesn't recognise
    > that any device is attached and doesn't report any devices attached to the
    > USB hub in Device Manager. Likewise, if I plug a removable USB hard disk
    > into any of the ports, the power light on the USB HDD lights up but the
    > system doesn't recognise the device and no extra device window appears in
    > Explorer.
    >
    > I am running Windows XP Pro, SP1 and have donwloaded the latest hotfixes
    > from the HP/Compaq website.....
    >
    > Any ideas would be greatly appreciated!
    >
    >
    > Sean G
    >
    >
  2. Archived from groups: alt.sys.pc-clone.compaq (More info?)

    I upgraded the XP Home edition that was on there - didn't wipe the drive,
    just performed an in-situ upgrade....

    Sean

    "HH" <hahunt42@hotmail.com> wrote in message
    news:qFoBc.624$J82.578@fe25.usenetserver.com...
    > Is it the original OS or did you wipe the drive and install XP Pro?
    > HH
    >
    > "Sean G" <sean.g@knowledgeworkstraining.co.uk> wrote in message
    > news:VxlBc.471$mM2.371@newsfe3-win.server.ntli.net...
    > > I have a Presario R3145ea and I'm having problems getting the USB ports
    to
    > > work at all. If I plug my SPV Smartphone cradle into any of the USB
    ports,
    > > the port provides power to charge the phone but the PC doesn't recognise
    > > that any device is attached and doesn't report any devices attached to
    the
    > > USB hub in Device Manager. Likewise, if I plug a removable USB hard disk
    > > into any of the ports, the power light on the USB HDD lights up but the
    > > system doesn't recognise the device and no extra device window appears
    in
    > > Explorer.
    > >
    > > I am running Windows XP Pro, SP1 and have donwloaded the latest hotfixes
    > > from the HP/Compaq website.....
    > >
    > > Any ideas would be greatly appreciated!
    > >
    > >
    > > Sean G
    > >
    > >
    >
    >
    >
  3. Archived from groups: alt.sys.pc-clone.compaq (More info?)

    Did the USB work properly with the original OS? If so, why the upgrade? XP
    Home is fine for 90% of home users.
    HH

    "Sean G" <sean.g@knowledgeworkstraining.co.uk> wrote in message
    news:4_xBc.7$G72.6@newsfe3-win.server.ntli.net...
    > I upgraded the XP Home edition that was on there - didn't wipe the drive,
    > just performed an in-situ upgrade....
    >
    > Sean
    >
    > "HH" <hahunt42@hotmail.com> wrote in message
    > news:qFoBc.624$J82.578@fe25.usenetserver.com...
    > > Is it the original OS or did you wipe the drive and install XP Pro?
    > > HH
    > >
    > > "Sean G" <sean.g@knowledgeworkstraining.co.uk> wrote in message
    > > news:VxlBc.471$mM2.371@newsfe3-win.server.ntli.net...
    > > > I have a Presario R3145ea and I'm having problems getting the USB
    ports
    > to
    > > > work at all. If I plug my SPV Smartphone cradle into any of the USB
    > ports,
    > > > the port provides power to charge the phone but the PC doesn't
    recognise
    > > > that any device is attached and doesn't report any devices attached to
    > the
    > > > USB hub in Device Manager. Likewise, if I plug a removable USB hard
    disk
    > > > into any of the ports, the power light on the USB HDD lights up but
    the
    > > > system doesn't recognise the device and no extra device window appears
    > in
    > > > Explorer.
    > > >
    > > > I am running Windows XP Pro, SP1 and have donwloaded the latest
    hotfixes
    > > > from the HP/Compaq website.....
    > > >
    > > > Any ideas would be greatly appreciated!
    > > >
    > > >
    > > > Sean G
    > > >
    > > >
    > >
    > >
    > >
    >
    >
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