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Need help with all games randomly crashing to desktop

Last response: in Video Games
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January 6, 2012 8:10:17 PM

I recently built a new PC and reformatted my old one so my wife and I can play co-op steam games over LAN. Its a windows 7 build with a gtx280 (including the most current drivers), a q6600 cpu, and 8gb of ram.

Every game we run crashes to the desktop. I used a trial of AIDA64 Extreme to log the vitals through a crash of portal2 but everything looks good to my untrained eyes. If someone with a better understanding would like to glance over the readouts they can be found at http://bsalva.com/th/log_2012-01-06_16-39-03_log.htm

Thanks in advance for any help, I'm really confused over this.

More about : games randomly crashing desktop

January 6, 2012 8:20:23 PM

well first off stop using that. go into control panel/admin tools/event viewer and look for red warning pertaining to the game... do this after you crash a game and reboot. so you can see everything pertinant to the crash all in 1 quick list...
some basics, make sure you run direct x latest distr. mack sure all the other M.S. distros like vcredist and .net runtime are up to dat and of a version that is required...
1s dont reboot and try the games again.. this time if they crash post the names of the appcrash data from the admin logs... hopefully we can go from there with real info
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January 6, 2012 8:32:50 PM

Thanks for the advice here are the latest crash readouts:

Portal2
Faulting application name: portal2.exe, version: 0.0.0.0, time stamp: 0x4d4c804d
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000000
Faulting process id: 0xcc4
Faulting application start time: 0x01ccccbb54c180e0
Faulting application path: c:\program files (x86)\steam\steamapps\common\portal 2\portal2.exe
Faulting module path: unknown
Report Id: 41998d40-38af-11e1-a3cd-00044b1862b3

Portal2
Faulting application name: portal2.exe, version: 0.0.0.0, time stamp: 0x4d4c804d
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000000
Faulting process id: 0xec8
Faulting application start time: 0x01ccccba4e48ffa0
Faulting application path: c:\program files (x86)\steam\steamapps\common\portal 2\portal2.exe
Faulting module path: unknown
Report Id: d954d290-38ad-11e1-a3cd-00044b1862b3

Saints Row The Third
Faulting application name: SaintsRowTheThird_DX11.exe, version: 1.0.0.1, time stamp: 0x4edbc1f8
Faulting module name: SaintsRowTheThird_DX11.exe, version: 1.0.0.1, time stamp: 0x4edbc1f8
Exception code: 0xc0000005
Fault offset: 0x00a963ba
Faulting process id: 0xd94
Faulting application start time: 0x01cccc06ee8f4aa0
Faulting application path: c:\program files (x86)\steam\steamapps\common\saints row the third\SaintsRowTheThird_DX11.exe
Faulting module path: c:\program files (x86)\steam\steamapps\common\saints row the third\SaintsRowTheThird_DX11.exe
Report Id: ff536b30-3800-11e1-abdd-00044b1862b3
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January 7, 2012 12:32:04 AM

Saints row said something about Direct X11,I tried to update it but no luck. It said I'm already up to date
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January 7, 2012 1:44:02 AM

SRdx11. is the seperate dx11 aware version od saints row3 you need to be running the dx9/dx10 version as you dont have a dx11 gfx card.
as for the crashing your getting memory exemptions 0x0c000005 means the aplications are becoming corupt and trying to use memory that is already assigned... if its happening on every game then you need to test your memory. use 1 stick at a time and run a a game(yes the pc will slow down but if the memory is ok the game wont crash, just offload on to the Virtual memory that your system sets up with the aid of a hdd.
if the memory is fine then start scanning with antimalware apps. like avira free and malwarebytes.
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January 7, 2012 2:34:10 PM

Best answer selected by bms85.
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January 7, 2012 2:39:50 PM

Thanks for the help! I feel completely stupid now, but that's why its nice to have outside, less frustrated eyes on the issue.

When you mentioned corrupt applications, I thought back to the day I installed her games. I was doing some pretty heavy server work both locally and remotely. Moving a lot of files while trying to download games over steam is a recipe for disaster. I ran steam's integrity checker. It found a missing/corrupt file or two in every game that was crashing. As it turns out almost 30% of Saints row the third was corrupt.

I've been running great since. Thank you for your time/help
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