Windows XP SP2 does not work

Archived from groups: microsoft.public.windowsxp.perform_maintain (More info?)

Hi

Did you disable your AV program prior to installing SP2?

The following articles are very useful for a SP2 pre-installation:

"Introduction to Windows XP Service Pack 2" - by Barb Bowman
http://www.microsoft.com/windowsxp [...] tosp2.mspx

"What to Know Before You Download and Install Windows XP Service Pack 2"
http://www.microsoft.com/windowsxp [...] oknow.mspx

--

Will Denny
MS-MVP Windows Shell/User
Please reply to the News Groups


"John Bennett" <john.bennett7@virgin.net> wrote in message
news:esp1ViAUFHA.2928@TK2MSFTNGP10.phx.gbl...
>I have WinXP Pro SP1 - installed SP2 (took I 1/2 hours) and now Windows
>will
> not load desktop - waited 15-20 minutes with hard drive constantly
> running,
> then I switched off - removed SP2 and restored back to earlier setting.
> Any ideas why SP2 does not work for me?
> I have Norton AV and ZoneAlarm Pro installed - could it be these
> programmes?
>
> Any help gratefully received.
>
>

Archived from groups: microsoft.public.windowsxp.perform_maintain (More info?)

Thanks, I'll disable both programmes and try again. SP2 is on a CD


"Steve" <Steve@discussions.microsoft.com> wrote in message
news:C57830FF-AA47-4607-B429-4DE2CB46EB58@microsoft.com...
> It might be worth disconnecting your pc from the internet and disabling
> norton av and zonealarm and try installing windows XP that way. There are
> some applications that ask you to disable these services when installing
> them, but I don't remember SP2 asking that.
>
> Is your copy of SP2 a download or on a CD?
>
> "John Bennett" wrote:
>
> > I have WinXP Pro SP1 - installed SP2 (took I 1/2 hours) and now Windows
will
> > not load desktop - waited 15-20 minutes with hard drive constantly
running,
> > then I switched off - removed SP2 and restored back to earlier setting.
> > Any ideas why SP2 does not work for me?
> > I have Norton AV and ZoneAlarm Pro installed - could it be these
programmes?
> >
> > Any help gratefully received.
> >
> >
> >