Windows Update states I don't have Windows!

[Guest]

Archived from groups: microsoft.public.windowsxp.perform_maintain (More info?)

Hi,
When attempting to access Windows Update I receive the following message:
"Thank you for your interest in Windows Update

Windows Update is the online extension of Windows that helps you get the
most out of your computer.

You must be running a Microsoft Windows operating system in order to use
Windows Update."

I have an eight month old Sony Vaio running Windows XP Home edition with
SP2. Any ideas as to why Update doesn't recognize it's own Microsoft
operating system?
Thanks, Raven

 

[Guest]

Archived from groups: microsoft.public.windowsxp.perform_maintain (More info?)

Using something other than IE as your default browser?

"WINUP: Cannot Access Windows Update When Netscape Is the Default Web
Browser"
http://support.microsoft.com/default.aspx?scid=kb;en-us;230054

The article contains some other suggestions to help with the error message.

--
Ted Zieglar
"You can do it if you try."

"Raven" <Raven@discussions.microsoft.com> wrote in message
news:ACC07A86-5C67-4FB7-B64B-BB4753897C48@microsoft.com...
> Hi,
> When attempting to access Windows Update I receive the following message:
> "Thank you for your interest in Windows Update
>
> Windows Update is the online extension of Windows that helps you get the
> most out of your computer.
>
> You must be running a Microsoft Windows operating system in order to use
> Windows Update."
>
> I have an eight month old Sony Vaio running Windows XP Home edition with
> SP2. Any ideas as to why Update doesn't recognize it's own Microsoft
> operating system?
> Thanks, Raven
>
>

 

[Guest]

Archived from groups: microsoft.public.windowsxp.perform_maintain (More info?)

Hi Ted,
Yes IE 6 for SP2 is my default browser. Went to the article you suggested
and tried to find any IE D/L which may help, so I tried the only one I could
figure I hadn't gotten: KB885932. Installed it, but no go... I didn't realize
that there's also a forum about Windows Update before I posted here
originally, but having a look there seems to point to something on the go
with the Windows update function. I hope this is not something that will take
weeks to find out what's on the go!!
Thanks, Raven

"Ted Zieglar" wrote:

> Using something other than IE as your default browser?
>
> "WINUP: Cannot Access Windows Update When Netscape Is the Default Web
> Browser"
> http://support.microsoft.com/default.aspx?scid=kb;en-us;230054
>
> The article contains some other suggestions to help with the error message.
>
> --
> Ted Zieglar
> "You can do it if you try."
>
> "Raven" <Raven@discussions.microsoft.com> wrote in message
> news:ACC07A86-5C67-4FB7-B64B-BB4753897C48@microsoft.com...
> > Hi,
> > When attempting to access Windows Update I receive the following message:
> > "Thank you for your interest in Windows Update
> >
> > Windows Update is the online extension of Windows that helps you get the
> > most out of your computer.
> >
> > You must be running a Microsoft Windows operating system in order to use
> > Windows Update."
> >
> > I have an eight month old Sony Vaio running Windows XP Home edition with
> > SP2. Any ideas as to why Update doesn't recognize it's own Microsoft
> > operating system?
> > Thanks, Raven
> >
> >
>
>
>