spoolsv.exe reach a high level of CPU usage, cause slow pe..

[Guest]

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environment：windows xp table pc with Service Pack 2 in English version, Office

professinal 2003 in English version.
sympton: the CPU usage of process of spoolsv.exe was extremely high almost
at 90%

continuously. This cause windows low performance and user can't do anything
at

that time. With further check, I foud that in this folder
system\spool\printers,

there are some temp file exist.The name of these files are 000002.SHD,
00002.SPL,

00003.SHD, 00003SPL, etc. First I stop the printer spooler service and delete

thest temp file. and then restart the spool service. It seems I solved the

problem. But after some time later, the temp file appears again, spoolsv.exe
CPU

usage also reach a high level. Slow performance come back again.
Question: How to solve this problem, and what's the reason.
Thank you very much.

 

[Guest]

Archived from groups: microsoft.public.windowsxp.perform_maintain (More info?)

spoolsv.exe
Is malware. Here is a description at Trend Micro;
'BAT_ZCREW.E' (http://tinyurl.com/c99aw)
You can go to 'HouseCall' (http://housecall.trendmicro.com/)
and do a free online scan & removal. Hope this helps you out.
Best,
Treeman


--
Treeman


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Bump, not showing reply.


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Treeman


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[Guest]

Archived from groups: microsoft.public.windowsxp.perform_maintain (More info?)

Lasso, I am experiencing similiar issues on my PC. Task manager indicating
49% of system resources dedicated to print spooler. Causing significant slow
down. I am using Win XP pro. I could not find any virus, trojans or
spyware......... I am currently turning off print spooler services to
recapture lost resources (P4 3.2 mhz)

Searching for a solution....... may have to do a re-install?????
--
-Art


"lasso" wrote:

> environment：windows xp table pc with Service Pack 2 in English version, Office
>
> professinal 2003 in English version.
> sympton: the CPU usage of process of spoolsv.exe was extremely high almost
> at 90%
>
> continuously. This cause windows low performance and user can't do anything
> at
>
> that time. With further check, I foud that in this folder
> system\spool\printers,
>
> there are some temp file exist.The name of these files are 000002.SHD,
> 00002.SPL,
>
> 00003.SHD, 00003SPL, etc. First I stop the printer spooler service and delete
>
> thest temp file. and then restart the spool service. It seems I solved the
>
> problem. But after some time later, the temp file appears again, spoolsv.exe
> CPU
>
> usage also reach a high level. Slow performance come back again.
> Question: How to solve this problem, and what's the reason.
> Thank you very much.
>