Start up... stops at black screen!!!! URGENT!!!!

[Guest]

Archived from groups: microsoft.public.windowsxp.perform_maintain (More info?)

ok so it starts up, shows the COMPAQ screen and then goes to a black screen
with a white cursor.... but i can't type anything...the only thing i can do
is press ctrl+ALT+del to do it all over again or press f10 during the start
up to get to my bios but that doesn't help any...i dunno what to do...when i
press f8 nothing happens and i can't get boot disks online cuz it gives me an
error when i try to save to the 2nd floppy.... so is there anyway i can do
this without the floppys?

 

[Jerry]

Archived from groups: microsoft.public.windowsxp.perform_maintain (More info?)

If you got your copy of Windows with the Compaq system then it is their
responsibility to provide technical support.

"venusgrl0025" <venusgrl0025@discussions.microsoft.com> wrote in message
news:809E2443-B8C4-455C-B9C6-5BFF090AE352@microsoft.com...
> ok so it starts up, shows the COMPAQ screen and then goes to a black
> screen
> with a white cursor.... but i can't type anything...the only thing i can
> do
> is press ctrl+ALT+del to do it all over again or press f10 during the
> start
> up to get to my bios but that doesn't help any...i dunno what to do...when
> i
> press f8 nothing happens and i can't get boot disks online cuz it gives me
> an
> error when i try to save to the 2nd floppy.... so is there anyway i can do
> this without the floppys?

 

[Guest]

Archived from groups: microsoft.public.windowsxp.perform_maintain (More info?)

venusgrl0025 <venusgrl0025@discussions.microsoft.com> wrote:

>ok so it starts up, shows the COMPAQ screen and then goes to a black screen
>with a white cursor.... but i can't type anything...the only thing i can do
>is press ctrl+ALT+del to do it all over again or press f10 during the start
>up to get to my bios but that doesn't help any...i dunno what to do...when i
>press f8 nothing happens and i can't get boot disks online cuz it gives me an
>error when i try to save to the 2nd floppy.... so is there anyway i can do
>this without the floppys?

If you are not even getting to the first Windows XP startup screen
then your problem is most likely a hardware issue rather than a
problem with Windows.

If your Compaq warranty is still in effect then you should contact
them regarding this problem. Otherwise your best option would
probably be to take the machine to a repair shop.

Good luck


Ron Martell Duncan B.C. Canada
--
Microsoft MVP
On-Line Help Computer Service
http://onlinehelp.bc.ca

In memory of a dear friend Alex Nichol MVP
http://aumha.org/alex.htm

 

[Jim]

Archived from groups: microsoft.public.windowsxp.perform_maintain (More info?)

Another stellar reply that helps no one. Keep up the good work
"Jerry" <NoSpamChiefZeke@MSN.com> wrote in message
news:eXS1tgnXFHA.3488@tk2msftngp13.phx.gbl...
> If you got your copy of Windows with the Compaq system then it is their
> responsibility to provide technical support.
>
> "venusgrl0025" <venusgrl0025@discussions.microsoft.com> wrote in message
> news:809E2443-B8C4-455C-B9C6-5BFF090AE352@microsoft.com...
>> ok so it starts up, shows the COMPAQ screen and then goes to a black
>> screen
>> with a white cursor.... but i can't type anything...the only thing i can
>> do
>> is press ctrl+ALT+del to do it all over again or press f10 during the
>> start
>> up to get to my bios but that doesn't help any...i dunno what to
>> do...when i
>> press f8 nothing happens and i can't get boot disks online cuz it gives
>> me an
>> error when i try to save to the 2nd floppy.... so is there anyway i can
>> do
>> this without the floppys?
>
>