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Archived from groups: microsoft.public.windowsxp.perform_maintain (More info?)
Hi All,
I'm sure this isn't this right place to ask this question but you guys are
all so clever, i really hope you can give me some advice.
I have two (related?) problems. I have a CD/DVD drive combo on my laptop (CD
writer, normal DVD player) recently the CD part stopped working all together,
won't play. Although the DVD does still work fine. I have tested the CDs i am
trying on other computers they are fine, i have tried a CD lens cleaner (but
that wouldn't even run). I decided that perhaps i had installed something
that had broken a driver or something so i attempted to run system restore
however it seems to have 'disappeared' the tab on system properties has
disappeared, the shortcuts etc from the help files do not work (click and
nothing happens) but when i view the log in the system restore folder it
seems to still be creating its restore points once a week as normal but when
i click on the icon nothing happens (i have tried logging in under admin and
the same happens). The laptop is a compaq 922, i'm running WinXP and the
CD/DVD is a HL-DT-ST RW/DVD GCC-4240N and its hardware properties say 'this
device is working properly'.
I'd really appreciate it if anyone could advise me on either of these
problems and if anyone knows if they could be related.
Thanks
Emma
Hi All,
I'm sure this isn't this right place to ask this question but you guys are
all so clever, i really hope you can give me some advice.
I have two (related?) problems. I have a CD/DVD drive combo on my laptop (CD
writer, normal DVD player) recently the CD part stopped working all together,
won't play. Although the DVD does still work fine. I have tested the CDs i am
trying on other computers they are fine, i have tried a CD lens cleaner (but
that wouldn't even run). I decided that perhaps i had installed something
that had broken a driver or something so i attempted to run system restore
however it seems to have 'disappeared' the tab on system properties has
disappeared, the shortcuts etc from the help files do not work (click and
nothing happens) but when i view the log in the system restore folder it
seems to still be creating its restore points once a week as normal but when
i click on the icon nothing happens (i have tried logging in under admin and
the same happens). The laptop is a compaq 922, i'm running WinXP and the
CD/DVD is a HL-DT-ST RW/DVD GCC-4240N and its hardware properties say 'this
device is working properly'.
I'd really appreciate it if anyone could advise me on either of these
problems and if anyone knows if they could be related.
Thanks
Emma