Computer won't boot

Archived from groups: microsoft.public.windowsxp.perform_maintain (More info?)

I updated and ran CoolWebShredder this morning. It fixed two problems and
said to reboot.

The computer wouldn't shutdown or restart so I powered off.

When I rebooted it went through initial screen and then goes to light blue
screen with windows xp logo. same screen you get after the computer
hibernates except there is no user name to click on. I waited 45 minutes and
it didn't go any further.

I ran low level hardward diagnostics. No problem.
I am running Dell hardware diagnostics. for system lock ups no problems.

I tried to do a safe boot and it went as far as the same screen.

I tried to do a logged boot and it went to a black screen.

TIA.

Brian
12 answers Last reply
More about computer boot
  1. Archived from groups: microsoft.public.windowsxp.perform_maintain (More info?)

    Hi Brian

    Can you access the same screen as Safe Mode and try 'Last Known Good
    Configuration'?

    --

    Will Denny
    MS-MVP Windows Shell/User
    Please reply to the News Groups


    "Brian" <Brian@discussions.microsoft.com> wrote in message
    news:4D961BD2-956D-464D-9192-AF7A48F1DC52@microsoft.com...
    >I updated and ran CoolWebShredder this morning. It fixed two problems and
    > said to reboot.
    >
    > The computer wouldn't shutdown or restart so I powered off.
    >
    > When I rebooted it went through initial screen and then goes to light blue
    > screen with windows xp logo. same screen you get after the computer
    > hibernates except there is no user name to click on. I waited 45 minutes
    > and
    > it didn't go any further.
    >
    > I ran low level hardward diagnostics. No problem.
    > I am running Dell hardware diagnostics. for system lock ups no problems.
    >
    > I tried to do a safe boot and it went as far as the same screen.
    >
    > I tried to do a logged boot and it went to a black screen.
    >
    > TIA.
    >
    > Brian
  2. Archived from groups: microsoft.public.windowsxp.perform_maintain (More info?)

    I have tried that and it results to the same screen. It is not the classic
    blue screen of death but two tone blue with logo right in the middle.

    should i try a repair from the CD?

    Thanks Will.


    "Will Denny" wrote:

    > Hi Brian
    >
    > Can you access the same screen as Safe Mode and try 'Last Known Good
    > Configuration'?
    >
    > --
    >
    > Will Denny
    > MS-MVP Windows Shell/User
    > Please reply to the News Groups
    >
    >
    > "Brian" <Brian@discussions.microsoft.com> wrote in message
    > news:4D961BD2-956D-464D-9192-AF7A48F1DC52@microsoft.com...
    > >I updated and ran CoolWebShredder this morning. It fixed two problems and
    > > said to reboot.
    > >
    > > The computer wouldn't shutdown or restart so I powered off.
    > >
    > > When I rebooted it went through initial screen and then goes to light blue
    > > screen with windows xp logo. same screen you get after the computer
    > > hibernates except there is no user name to click on. I waited 45 minutes
    > > and
    > > it didn't go any further.
    > >
    > > I ran low level hardward diagnostics. No problem.
    > > I am running Dell hardware diagnostics. for system lock ups no problems.
    > >
    > > I tried to do a safe boot and it went as far as the same screen.
    > >
    > > I tried to do a logged boot and it went to a black screen.
    > >
    > > TIA.
    > >
    > > Brian
    >
    >
    >
  3. Archived from groups: microsoft.public.windowsxp.perform_maintain (More info?)

    Hi

    Yes, try a 'Repair' install of XP since none of those options have given you
    access to Windows.

    --

    Will Denny
    MS-MVP Windows Shell/User
    Please reply to the News Groups


    "Brian" <Brian@discussions.microsoft.com> wrote in message
    news:183DA521-F113-4BEB-873D-AB01CF310EB0@microsoft.com...
    >I have tried that and it results to the same screen. It is not the classic
    > blue screen of death but two tone blue with logo right in the middle.
    >
    > should i try a repair from the CD?
    >
    > Thanks Will.
    >
    >
    >
    > "Will Denny" wrote:
    >
    >> Hi Brian
    >>
    >> Can you access the same screen as Safe Mode and try 'Last Known Good
    >> Configuration'?
    >>
    >> --
    >>
    >> Will Denny
    >> MS-MVP Windows Shell/User
    >> Please reply to the News Groups
    >>
    >>
    >> "Brian" <Brian@discussions.microsoft.com> wrote in message
    >> news:4D961BD2-956D-464D-9192-AF7A48F1DC52@microsoft.com...
    >> >I updated and ran CoolWebShredder this morning. It fixed two problems
    >> >and
    >> > said to reboot.
    >> >
    >> > The computer wouldn't shutdown or restart so I powered off.
    >> >
    >> > When I rebooted it went through initial screen and then goes to light
    >> > blue
    >> > screen with windows xp logo. same screen you get after the computer
    >> > hibernates except there is no user name to click on. I waited 45
    >> > minutes
    >> > and
    >> > it didn't go any further.
    >> >
    >> > I ran low level hardward diagnostics. No problem.
    >> > I am running Dell hardware diagnostics. for system lock ups no
    >> > problems.
    >> >
    >> > I tried to do a safe boot and it went as far as the same screen.
    >> >
    >> > I tried to do a logged boot and it went to a black screen.
    >> >
    >> > TIA.
    >> >
    >> > Brian
    >>
    >>
    >>
  4. Archived from groups: microsoft.public.windowsxp.perform_maintain (More info?)

    Trying this here are the results
    I boot from the CD and choose the repair option.
    select windows as the option to repair
    asks for admin pwd. and I just hit enter as i don't think there is one.
    I get the command prompt.
    Not sure what to do from here.
    Thanks.


    "Will Denny" wrote:

    > Hi
    >
    > Yes, try a 'Repair' install of XP since none of those options have given you
    > access to Windows.
    >
    > --
    >
    > Will Denny
    > MS-MVP Windows Shell/User
    > Please reply to the News Groups
    >
    >
    > "Brian" <Brian@discussions.microsoft.com> wrote in message
    > news:183DA521-F113-4BEB-873D-AB01CF310EB0@microsoft.com...
    > >I have tried that and it results to the same screen. It is not the classic
    > > blue screen of death but two tone blue with logo right in the middle.
    > >
    > > should i try a repair from the CD?
    > >
    > > Thanks Will.
    > >
    > >
    > >
    > > "Will Denny" wrote:
    > >
    > >> Hi Brian
    > >>
    > >> Can you access the same screen as Safe Mode and try 'Last Known Good
    > >> Configuration'?
    > >>
    > >> --
    > >>
    > >> Will Denny
    > >> MS-MVP Windows Shell/User
    > >> Please reply to the News Groups
    > >>
    > >>
    > >> "Brian" <Brian@discussions.microsoft.com> wrote in message
    > >> news:4D961BD2-956D-464D-9192-AF7A48F1DC52@microsoft.com...
    > >> >I updated and ran CoolWebShredder this morning. It fixed two problems
    > >> >and
    > >> > said to reboot.
    > >> >
    > >> > The computer wouldn't shutdown or restart so I powered off.
    > >> >
    > >> > When I rebooted it went through initial screen and then goes to light
    > >> > blue
    > >> > screen with windows xp logo. same screen you get after the computer
    > >> > hibernates except there is no user name to click on. I waited 45
    > >> > minutes
    > >> > and
    > >> > it didn't go any further.
    > >> >
    > >> > I ran low level hardward diagnostics. No problem.
    > >> > I am running Dell hardware diagnostics. for system lock ups no
    > >> > problems.
    > >> >
    > >> > I tried to do a safe boot and it went as far as the same screen.
    > >> >
    > >> > I tried to do a logged boot and it went to a black screen.
    > >> >
    > >> > TIA.
    > >> >
    > >> > Brian
    > >>
    > >>
    > >>
    >
    >
    >
  5. Archived from groups: microsoft.public.windowsxp.perform_maintain (More info?)

    Hi

    You've pressed 'R' in the wrong place. A 'Repair' install doesn't need a
    password. Have a look at the following article by Michael Stevens:

    "How to Perform a Windows XP Repair Install"
    http://www.michaelstevenstech.com/XPrepairinstall.htm

    --

    Will Denny
    MS-MVP Windows Shell/User
    Please reply to the News Groups


    "Brian" <Brian@discussions.microsoft.com> wrote in message
    news:2EEBDF05-DAA3-4214-85F3-64D7EFA090A0@microsoft.com...
    > Trying this here are the results
    > I boot from the CD and choose the repair option.
    > select windows as the option to repair
    > asks for admin pwd. and I just hit enter as i don't think there is one.
    > I get the command prompt.
    > Not sure what to do from here.
    > Thanks.
    >
    >
    > "Will Denny" wrote:
    >
    >> Hi
    >>
    >> Yes, try a 'Repair' install of XP since none of those options have given
    >> you
    >> access to Windows.
    >>
    >> --
    >>
    >> Will Denny
    >> MS-MVP Windows Shell/User
    >> Please reply to the News Groups
    >>
    >>
    >> "Brian" <Brian@discussions.microsoft.com> wrote in message
    >> news:183DA521-F113-4BEB-873D-AB01CF310EB0@microsoft.com...
    >> >I have tried that and it results to the same screen. It is not the
    >> >classic
    >> > blue screen of death but two tone blue with logo right in the middle.
    >> >
    >> > should i try a repair from the CD?
    >> >
    >> > Thanks Will.
    >> >
    >> >
    >> >
    >> > "Will Denny" wrote:
    >> >
    >> >> Hi Brian
    >> >>
    >> >> Can you access the same screen as Safe Mode and try 'Last Known Good
    >> >> Configuration'?
    >> >>
    >> >> --
    >> >>
    >> >> Will Denny
    >> >> MS-MVP Windows Shell/User
    >> >> Please reply to the News Groups
    >> >>
    >> >>
    >> >> "Brian" <Brian@discussions.microsoft.com> wrote in message
    >> >> news:4D961BD2-956D-464D-9192-AF7A48F1DC52@microsoft.com...
    >> >> >I updated and ran CoolWebShredder this morning. It fixed two problems
    >> >> >and
    >> >> > said to reboot.
    >> >> >
    >> >> > The computer wouldn't shutdown or restart so I powered off.
    >> >> >
    >> >> > When I rebooted it went through initial screen and then goes to
    >> >> > light
    >> >> > blue
    >> >> > screen with windows xp logo. same screen you get after the computer
    >> >> > hibernates except there is no user name to click on. I waited 45
    >> >> > minutes
    >> >> > and
    >> >> > it didn't go any further.
    >> >> >
    >> >> > I ran low level hardward diagnostics. No problem.
    >> >> > I am running Dell hardware diagnostics. for system lock ups no
    >> >> > problems.
    >> >> >
    >> >> > I tried to do a safe boot and it went as far as the same screen.
    >> >> >
    >> >> > I tried to do a logged boot and it went to a black screen.
    >> >> >
    >> >> > TIA.
    >> >> >
    >> >> > Brian
    >> >>
    >> >>
    >> >>
    >>
    >>
    >>
  6. Archived from groups: microsoft.public.windowsxp.perform_maintain (More info?)

    Thanks Will. On my way through the repair install now.

    "Will Denny" wrote:

    > Hi
    >
    > You've pressed 'R' in the wrong place. A 'Repair' install doesn't need a
    > password. Have a look at the following article by Michael Stevens:
    >
    > "How to Perform a Windows XP Repair Install"
    > http://www.michaelstevenstech.com/XPrepairinstall.htm
    >
    > --
    >
    > Will Denny
    > MS-MVP Windows Shell/User
    > Please reply to the News Groups
    >
    >
    > "Brian" <Brian@discussions.microsoft.com> wrote in message
    > news:2EEBDF05-DAA3-4214-85F3-64D7EFA090A0@microsoft.com...
    > > Trying this here are the results
    > > I boot from the CD and choose the repair option.
    > > select windows as the option to repair
    > > asks for admin pwd. and I just hit enter as i don't think there is one.
    > > I get the command prompt.
    > > Not sure what to do from here.
    > > Thanks.
    > >
    > >
    > > "Will Denny" wrote:
    > >
    > >> Hi
    > >>
    > >> Yes, try a 'Repair' install of XP since none of those options have given
    > >> you
    > >> access to Windows.
    > >>
    > >> --
    > >>
    > >> Will Denny
    > >> MS-MVP Windows Shell/User
    > >> Please reply to the News Groups
    > >>
    > >>
    > >> "Brian" <Brian@discussions.microsoft.com> wrote in message
    > >> news:183DA521-F113-4BEB-873D-AB01CF310EB0@microsoft.com...
    > >> >I have tried that and it results to the same screen. It is not the
    > >> >classic
    > >> > blue screen of death but two tone blue with logo right in the middle.
    > >> >
    > >> > should i try a repair from the CD?
    > >> >
    > >> > Thanks Will.
    > >> >
    > >> >
    > >> >
    > >> > "Will Denny" wrote:
    > >> >
    > >> >> Hi Brian
    > >> >>
    > >> >> Can you access the same screen as Safe Mode and try 'Last Known Good
    > >> >> Configuration'?
    > >> >>
    > >> >> --
    > >> >>
    > >> >> Will Denny
    > >> >> MS-MVP Windows Shell/User
    > >> >> Please reply to the News Groups
    > >> >>
    > >> >>
    > >> >> "Brian" <Brian@discussions.microsoft.com> wrote in message
    > >> >> news:4D961BD2-956D-464D-9192-AF7A48F1DC52@microsoft.com...
    > >> >> >I updated and ran CoolWebShredder this morning. It fixed two problems
    > >> >> >and
    > >> >> > said to reboot.
    > >> >> >
    > >> >> > The computer wouldn't shutdown or restart so I powered off.
    > >> >> >
    > >> >> > When I rebooted it went through initial screen and then goes to
    > >> >> > light
    > >> >> > blue
    > >> >> > screen with windows xp logo. same screen you get after the computer
    > >> >> > hibernates except there is no user name to click on. I waited 45
    > >> >> > minutes
    > >> >> > and
    > >> >> > it didn't go any further.
    > >> >> >
    > >> >> > I ran low level hardward diagnostics. No problem.
    > >> >> > I am running Dell hardware diagnostics. for system lock ups no
    > >> >> > problems.
    > >> >> >
    > >> >> > I tried to do a safe boot and it went as far as the same screen.
    > >> >> >
    > >> >> > I tried to do a logged boot and it went to a black screen.
    > >> >> >
    > >> >> > TIA.
    > >> >> >
    > >> >> > Brian
    > >> >>
    > >> >>
    > >> >>
    > >>
    > >>
    > >>
    >
    >
    >
  7. Archived from groups: microsoft.public.windowsxp.perform_maintain (More info?)

    Hi

    That first 'R' can be misleading when it also stands for Repair.

    --

    Will Denny
    MS-MVP Windows Shell/User
    Please reply to the News Groups


    "Brian" <Brian@discussions.microsoft.com> wrote in message
    news:7A17DAA7-8CE0-4E04-BF41-24DF4FFA1610@microsoft.com...
    > Thanks Will. On my way through the repair install now.
    >
    > "Will Denny" wrote:
    >
    >> Hi
    >>
    >> You've pressed 'R' in the wrong place. A 'Repair' install doesn't need a
    >> password. Have a look at the following article by Michael Stevens:
    >>
    >> "How to Perform a Windows XP Repair Install"
    >> http://www.michaelstevenstech.com/XPrepairinstall.htm
    >>
    >> --
    >>
    >> Will Denny
    >> MS-MVP Windows Shell/User
    >> Please reply to the News Groups
    >>
    >>
    >> "Brian" <Brian@discussions.microsoft.com> wrote in message
    >> news:2EEBDF05-DAA3-4214-85F3-64D7EFA090A0@microsoft.com...
    >> > Trying this here are the results
    >> > I boot from the CD and choose the repair option.
    >> > select windows as the option to repair
    >> > asks for admin pwd. and I just hit enter as i don't think there is one.
    >> > I get the command prompt.
    >> > Not sure what to do from here.
    >> > Thanks.
    >> >
    >> >
    >> > "Will Denny" wrote:
    >> >
    >> >> Hi
    >> >>
    >> >> Yes, try a 'Repair' install of XP since none of those options have
    >> >> given
    >> >> you
    >> >> access to Windows.
    >> >>
    >> >> --
    >> >>
    >> >> Will Denny
    >> >> MS-MVP Windows Shell/User
    >> >> Please reply to the News Groups
    >> >>
    >> >>
    >> >> "Brian" <Brian@discussions.microsoft.com> wrote in message
    >> >> news:183DA521-F113-4BEB-873D-AB01CF310EB0@microsoft.com...
    >> >> >I have tried that and it results to the same screen. It is not the
    >> >> >classic
    >> >> > blue screen of death but two tone blue with logo right in the
    >> >> > middle.
    >> >> >
    >> >> > should i try a repair from the CD?
    >> >> >
    >> >> > Thanks Will.
    >> >> >
    >> >> >
    >> >> >
    >> >> > "Will Denny" wrote:
    >> >> >
    >> >> >> Hi Brian
    >> >> >>
    >> >> >> Can you access the same screen as Safe Mode and try 'Last Known
    >> >> >> Good
    >> >> >> Configuration'?
    >> >> >>
    >> >> >> --
    >> >> >>
    >> >> >> Will Denny
    >> >> >> MS-MVP Windows Shell/User
    >> >> >> Please reply to the News Groups
    >> >> >>
    >> >> >>
    >> >> >> "Brian" <Brian@discussions.microsoft.com> wrote in message
    >> >> >> news:4D961BD2-956D-464D-9192-AF7A48F1DC52@microsoft.com...
    >> >> >> >I updated and ran CoolWebShredder this morning. It fixed two
    >> >> >> >problems
    >> >> >> >and
    >> >> >> > said to reboot.
    >> >> >> >
    >> >> >> > The computer wouldn't shutdown or restart so I powered off.
    >> >> >> >
    >> >> >> > When I rebooted it went through initial screen and then goes to
    >> >> >> > light
    >> >> >> > blue
    >> >> >> > screen with windows xp logo. same screen you get after the
    >> >> >> > computer
    >> >> >> > hibernates except there is no user name to click on. I waited 45
    >> >> >> > minutes
    >> >> >> > and
    >> >> >> > it didn't go any further.
    >> >> >> >
    >> >> >> > I ran low level hardward diagnostics. No problem.
    >> >> >> > I am running Dell hardware diagnostics. for system lock ups no
    >> >> >> > problems.
    >> >> >> >
    >> >> >> > I tried to do a safe boot and it went as far as the same screen.
    >> >> >> >
    >> >> >> > I tried to do a logged boot and it went to a black screen.
    >> >> >> >
    >> >> >> > TIA.
    >> >> >> >
    >> >> >> > Brian
    >> >> >>
    >> >> >>
    >> >> >>
    >> >>
    >> >>
    >> >>
    >>
    >>
    >>
  8. Archived from groups: microsoft.public.windowsxp.perform_maintain (More info?)

    Ok. Went through the repair and have been able to reboot. So next step is to
    reinstall SP1 & SP2. Going to Windows update. They want me to reinstall
    BITS2.0 which it does and then I reboot as instructed. Go back to Windows
    UPdate and says I need to update to BITS2.0 so it didn't take. I did this
    twice. Reboot time is horribly slow. At least 3 minutes each time. Nothing
    seems to be working. Is this progress? What should my next step be? Thanks.


    "Will Denny" wrote:

    > Hi
    >
    > That first 'R' can be misleading when it also stands for Repair.
    >
    > --
    >
    > Will Denny
    > MS-MVP Windows Shell/User
    > Please reply to the News Groups
    >
    >
    > "Brian" <Brian@discussions.microsoft.com> wrote in message
    > news:7A17DAA7-8CE0-4E04-BF41-24DF4FFA1610@microsoft.com...
    > > Thanks Will. On my way through the repair install now.
    > >
    > > "Will Denny" wrote:
    > >
    > >> Hi
    > >>
    > >> You've pressed 'R' in the wrong place. A 'Repair' install doesn't need a
    > >> password. Have a look at the following article by Michael Stevens:
    > >>
    > >> "How to Perform a Windows XP Repair Install"
    > >> http://www.michaelstevenstech.com/XPrepairinstall.htm
    > >>
    > >> --
    > >>
    > >> Will Denny
    > >> MS-MVP Windows Shell/User
    > >> Please reply to the News Groups
    > >>
    > >>
    > >> "Brian" <Brian@discussions.microsoft.com> wrote in message
    > >> news:2EEBDF05-DAA3-4214-85F3-64D7EFA090A0@microsoft.com...
    > >> > Trying this here are the results
    > >> > I boot from the CD and choose the repair option.
    > >> > select windows as the option to repair
    > >> > asks for admin pwd. and I just hit enter as i don't think there is one.
    > >> > I get the command prompt.
    > >> > Not sure what to do from here.
    > >> > Thanks.
    > >> >
    > >> >
    > >> > "Will Denny" wrote:
    > >> >
    > >> >> Hi
    > >> >>
    > >> >> Yes, try a 'Repair' install of XP since none of those options have
    > >> >> given
    > >> >> you
    > >> >> access to Windows.
    > >> >>
    > >> >> --
    > >> >>
    > >> >> Will Denny
    > >> >> MS-MVP Windows Shell/User
    > >> >> Please reply to the News Groups
    > >> >>
    > >> >>
    > >> >> "Brian" <Brian@discussions.microsoft.com> wrote in message
    > >> >> news:183DA521-F113-4BEB-873D-AB01CF310EB0@microsoft.com...
    > >> >> >I have tried that and it results to the same screen. It is not the
    > >> >> >classic
    > >> >> > blue screen of death but two tone blue with logo right in the
    > >> >> > middle.
    > >> >> >
    > >> >> > should i try a repair from the CD?
    > >> >> >
    > >> >> > Thanks Will.
    > >> >> >
    > >> >> >
    > >> >> >
    > >> >> > "Will Denny" wrote:
    > >> >> >
    > >> >> >> Hi Brian
    > >> >> >>
    > >> >> >> Can you access the same screen as Safe Mode and try 'Last Known
    > >> >> >> Good
    > >> >> >> Configuration'?
    > >> >> >>
    > >> >> >> --
    > >> >> >>
    > >> >> >> Will Denny
    > >> >> >> MS-MVP Windows Shell/User
    > >> >> >> Please reply to the News Groups
    > >> >> >>
    > >> >> >>
    > >> >> >> "Brian" <Brian@discussions.microsoft.com> wrote in message
    > >> >> >> news:4D961BD2-956D-464D-9192-AF7A48F1DC52@microsoft.com...
    > >> >> >> >I updated and ran CoolWebShredder this morning. It fixed two
    > >> >> >> >problems
    > >> >> >> >and
    > >> >> >> > said to reboot.
    > >> >> >> >
    > >> >> >> > The computer wouldn't shutdown or restart so I powered off.
    > >> >> >> >
    > >> >> >> > When I rebooted it went through initial screen and then goes to
    > >> >> >> > light
    > >> >> >> > blue
    > >> >> >> > screen with windows xp logo. same screen you get after the
    > >> >> >> > computer
    > >> >> >> > hibernates except there is no user name to click on. I waited 45
    > >> >> >> > minutes
    > >> >> >> > and
    > >> >> >> > it didn't go any further.
    > >> >> >> >
    > >> >> >> > I ran low level hardward diagnostics. No problem.
    > >> >> >> > I am running Dell hardware diagnostics. for system lock ups no
    > >> >> >> > problems.
    > >> >> >> >
    > >> >> >> > I tried to do a safe boot and it went as far as the same screen.
    > >> >> >> >
    > >> >> >> > I tried to do a logged boot and it went to a black screen.
    > >> >> >> >
    > >> >> >> > TIA.
    > >> >> >> >
    > >> >> >> > Brian
    > >> >> >>
    > >> >> >>
    > >> >> >>
    > >> >>
    > >> >>
    > >> >>
    > >>
    > >>
    > >>
    >
    >
    >
  9. Archived from groups: microsoft.public.windowsxp.perform_maintain (More info?)

    Hi

    There is no need to install SP1 before SP2. Windows Update should give you
    the option to install that. Are you trying to install BITS via the WU page?
    If you have a fast Internet connection, you maybe download/install BITS
    manually:

    http://www.microsoft.com/downloads/details.aspx?FamilyID=b93356b1-ba43-480f-983d-eb19368f9047&DisplayLang=en

    --

    Will Denny
    MS-MVP Windows Shell/User
    Please reply to the News Groups


    "Brian" <Brian@discussions.microsoft.com> wrote in message
    news:92A06EC2-1A15-43CD-846C-A07F9DE98CD9@microsoft.com...
    > Ok. Went through the repair and have been able to reboot. So next step is
    > to
    > reinstall SP1 & SP2. Going to Windows update. They want me to reinstall
    > BITS2.0 which it does and then I reboot as instructed. Go back to Windows
    > UPdate and says I need to update to BITS2.0 so it didn't take. I did this
    > twice. Reboot time is horribly slow. At least 3 minutes each time. Nothing
    > seems to be working. Is this progress? What should my next step be?
    > Thanks.
    >
    >
    >
    >
    > "Will Denny" wrote:
    >
    >> Hi
    >>
    >> That first 'R' can be misleading when it also stands for Repair.
    >>
    >> --
    >>
    >> Will Denny
    >> MS-MVP Windows Shell/User
    >> Please reply to the News Groups
    >>
    >>
    >> "Brian" <Brian@discussions.microsoft.com> wrote in message
    >> news:7A17DAA7-8CE0-4E04-BF41-24DF4FFA1610@microsoft.com...
    >> > Thanks Will. On my way through the repair install now.
    >> >
    >> > "Will Denny" wrote:
    >> >
    >> >> Hi
    >> >>
    >> >> You've pressed 'R' in the wrong place. A 'Repair' install doesn't
    >> >> need a
    >> >> password. Have a look at the following article by Michael Stevens:
    >> >>
    >> >> "How to Perform a Windows XP Repair Install"
    >> >> http://www.michaelstevenstech.com/XPrepairinstall.htm
    >> >>
    >> >> --
    >> >>
    >> >> Will Denny
    >> >> MS-MVP Windows Shell/User
    >> >> Please reply to the News Groups
    >> >>
    >> >>
    >> >> "Brian" <Brian@discussions.microsoft.com> wrote in message
    >> >> news:2EEBDF05-DAA3-4214-85F3-64D7EFA090A0@microsoft.com...
    >> >> > Trying this here are the results
    >> >> > I boot from the CD and choose the repair option.
    >> >> > select windows as the option to repair
    >> >> > asks for admin pwd. and I just hit enter as i don't think there is
    >> >> > one.
    >> >> > I get the command prompt.
    >> >> > Not sure what to do from here.
    >> >> > Thanks.
    >> >> >
    >> >> >
    >> >> > "Will Denny" wrote:
    >> >> >
    >> >> >> Hi
    >> >> >>
    >> >> >> Yes, try a 'Repair' install of XP since none of those options have
    >> >> >> given
    >> >> >> you
    >> >> >> access to Windows.
    >> >> >>
    >> >> >> --
    >> >> >>
    >> >> >> Will Denny
    >> >> >> MS-MVP Windows Shell/User
    >> >> >> Please reply to the News Groups
    >> >> >>
    >> >> >>
    >> >> >> "Brian" <Brian@discussions.microsoft.com> wrote in message
    >> >> >> news:183DA521-F113-4BEB-873D-AB01CF310EB0@microsoft.com...
    >> >> >> >I have tried that and it results to the same screen. It is not the
    >> >> >> >classic
    >> >> >> > blue screen of death but two tone blue with logo right in the
    >> >> >> > middle.
    >> >> >> >
    >> >> >> > should i try a repair from the CD?
    >> >> >> >
    >> >> >> > Thanks Will.
    >> >> >> >
    >> >> >> >
    >> >> >> >
    >> >> >> > "Will Denny" wrote:
    >> >> >> >
    >> >> >> >> Hi Brian
    >> >> >> >>
    >> >> >> >> Can you access the same screen as Safe Mode and try 'Last Known
    >> >> >> >> Good
    >> >> >> >> Configuration'?
    >> >> >> >>
    >> >> >> >> --
    >> >> >> >>
    >> >> >> >> Will Denny
    >> >> >> >> MS-MVP Windows Shell/User
    >> >> >> >> Please reply to the News Groups
    >> >> >> >>
    >> >> >> >>
    >> >> >> >> "Brian" <Brian@discussions.microsoft.com> wrote in message
    >> >> >> >> news:4D961BD2-956D-464D-9192-AF7A48F1DC52@microsoft.com...
    >> >> >> >> >I updated and ran CoolWebShredder this morning. It fixed two
    >> >> >> >> >problems
    >> >> >> >> >and
    >> >> >> >> > said to reboot.
    >> >> >> >> >
    >> >> >> >> > The computer wouldn't shutdown or restart so I powered off.
    >> >> >> >> >
    >> >> >> >> > When I rebooted it went through initial screen and then goes
    >> >> >> >> > to
    >> >> >> >> > light
    >> >> >> >> > blue
    >> >> >> >> > screen with windows xp logo. same screen you get after the
    >> >> >> >> > computer
    >> >> >> >> > hibernates except there is no user name to click on. I waited
    >> >> >> >> > 45
    >> >> >> >> > minutes
    >> >> >> >> > and
    >> >> >> >> > it didn't go any further.
    >> >> >> >> >
    >> >> >> >> > I ran low level hardward diagnostics. No problem.
    >> >> >> >> > I am running Dell hardware diagnostics. for system lock ups no
    >> >> >> >> > problems.
    >> >> >> >> >
    >> >> >> >> > I tried to do a safe boot and it went as far as the same
    >> >> >> >> > screen.
    >> >> >> >> >
    >> >> >> >> > I tried to do a logged boot and it went to a black screen.
    >> >> >> >> >
    >> >> >> >> > TIA.
    >> >> >> >> >
    >> >> >> >> > Brian
    >> >> >> >>
    >> >> >> >>
    >> >> >> >>
    >> >> >>
    >> >> >>
    >> >> >>
    >> >>
    >> >>
    >> >>
    >>
    >>
    >>
  10. Archived from groups: microsoft.public.windowsxp.perform_maintain (More info?)

    Hi Will,

    Ok, I downloaded as you indicated, installed and rebooted. Still having
    troubles installing SP2. I am still having problems with the Windows update
    module. On the MS website I can not proceed to the update for SP2 because it
    keeps saying I need to install Bits2.0 and WinHTTP5.1 or something like that.

    I had Automatic Updates turned off. When I clicked on the link to turn
    Automatic Updates on it redirected to a page that said "Congratulations you
    have SP2 installed" When I go to Control Panel,Help,About Windows it says:
    Version 5.1 (Build 2600 xpsp 1.020828-1920:Service Pack 1)

    Is SP2 still somewhere on my computer to be reinstalled?

    Thanks,
    Brian


    "Will Denny" wrote:

    > Hi
    >
    > There is no need to install SP1 before SP2. Windows Update should give you
    > the option to install that. Are you trying to install BITS via the WU page?
    > If you have a fast Internet connection, you maybe download/install BITS
    > manually:
    >
    > http://www.microsoft.com/downloads/details.aspx?FamilyID=b93356b1-ba43-480f-983d-eb19368f9047&DisplayLang=en
    >
    > --
    >
    > Will Denny
    > MS-MVP Windows Shell/User
    > Please reply to the News Groups
    >
    >
    > "Brian" <Brian@discussions.microsoft.com> wrote in message
    > news:92A06EC2-1A15-43CD-846C-A07F9DE98CD9@microsoft.com...
    > > Ok. Went through the repair and have been able to reboot. So next step is
    > > to
    > > reinstall SP1 & SP2. Going to Windows update. They want me to reinstall
    > > BITS2.0 which it does and then I reboot as instructed. Go back to Windows
    > > UPdate and says I need to update to BITS2.0 so it didn't take. I did this
    > > twice. Reboot time is horribly slow. At least 3 minutes each time. Nothing
    > > seems to be working. Is this progress? What should my next step be?
    > > Thanks.
    > >
    > >
    > >
    > >
    > > "Will Denny" wrote:
    > >
    > >> Hi
    > >>
    > >> That first 'R' can be misleading when it also stands for Repair.
    > >>
    > >> --
    > >>
    > >> Will Denny
    > >> MS-MVP Windows Shell/User
    > >> Please reply to the News Groups
    > >>
    > >>
    > >> "Brian" <Brian@discussions.microsoft.com> wrote in message
    > >> news:7A17DAA7-8CE0-4E04-BF41-24DF4FFA1610@microsoft.com...
    > >> > Thanks Will. On my way through the repair install now.
    > >> >
    > >> > "Will Denny" wrote:
    > >> >
    > >> >> Hi
    > >> >>
    > >> >> You've pressed 'R' in the wrong place. A 'Repair' install doesn't
    > >> >> need a
    > >> >> password. Have a look at the following article by Michael Stevens:
    > >> >>
    > >> >> "How to Perform a Windows XP Repair Install"
    > >> >> http://www.michaelstevenstech.com/XPrepairinstall.htm
    > >> >>
    > >> >> --
    > >> >>
    > >> >> Will Denny
    > >> >> MS-MVP Windows Shell/User
    > >> >> Please reply to the News Groups
    > >> >>
    > >> >>
    > >> >> "Brian" <Brian@discussions.microsoft.com> wrote in message
    > >> >> news:2EEBDF05-DAA3-4214-85F3-64D7EFA090A0@microsoft.com...
    > >> >> > Trying this here are the results
    > >> >> > I boot from the CD and choose the repair option.
    > >> >> > select windows as the option to repair
    > >> >> > asks for admin pwd. and I just hit enter as i don't think there is
    > >> >> > one.
    > >> >> > I get the command prompt.
    > >> >> > Not sure what to do from here.
    > >> >> > Thanks.
    > >> >> >
    > >> >> >
    > >> >> > "Will Denny" wrote:
    > >> >> >
    > >> >> >> Hi
    > >> >> >>
    > >> >> >> Yes, try a 'Repair' install of XP since none of those options have
    > >> >> >> given
    > >> >> >> you
    > >> >> >> access to Windows.
    > >> >> >>
    > >> >> >> --
    > >> >> >>
    > >> >> >> Will Denny
    > >> >> >> MS-MVP Windows Shell/User
    > >> >> >> Please reply to the News Groups
    > >> >> >>
    > >> >> >>
    > >> >> >> "Brian" <Brian@discussions.microsoft.com> wrote in message
    > >> >> >> news:183DA521-F113-4BEB-873D-AB01CF310EB0@microsoft.com...
    > >> >> >> >I have tried that and it results to the same screen. It is not the
    > >> >> >> >classic
    > >> >> >> > blue screen of death but two tone blue with logo right in the
    > >> >> >> > middle.
    > >> >> >> >
    > >> >> >> > should i try a repair from the CD?
    > >> >> >> >
    > >> >> >> > Thanks Will.
    > >> >> >> >
    > >> >> >> >
    > >> >> >> >
    > >> >> >> > "Will Denny" wrote:
    > >> >> >> >
    > >> >> >> >> Hi Brian
    > >> >> >> >>
    > >> >> >> >> Can you access the same screen as Safe Mode and try 'Last Known
    > >> >> >> >> Good
    > >> >> >> >> Configuration'?
    > >> >> >> >>
    > >> >> >> >> --
    > >> >> >> >>
    > >> >> >> >> Will Denny
    > >> >> >> >> MS-MVP Windows Shell/User
    > >> >> >> >> Please reply to the News Groups
    > >> >> >> >>
    > >> >> >> >>
    > >> >> >> >> "Brian" <Brian@discussions.microsoft.com> wrote in message
    > >> >> >> >> news:4D961BD2-956D-464D-9192-AF7A48F1DC52@microsoft.com...
    > >> >> >> >> >I updated and ran CoolWebShredder this morning. It fixed two
    > >> >> >> >> >problems
    > >> >> >> >> >and
    > >> >> >> >> > said to reboot.
    > >> >> >> >> >
    > >> >> >> >> > The computer wouldn't shutdown or restart so I powered off.
    > >> >> >> >> >
    > >> >> >> >> > When I rebooted it went through initial screen and then goes
    > >> >> >> >> > to
    > >> >> >> >> > light
    > >> >> >> >> > blue
    > >> >> >> >> > screen with windows xp logo. same screen you get after the
    > >> >> >> >> > computer
    > >> >> >> >> > hibernates except there is no user name to click on. I waited
    > >> >> >> >> > 45
    > >> >> >> >> > minutes
    > >> >> >> >> > and
    > >> >> >> >> > it didn't go any further.
    > >> >> >> >> >
    > >> >> >> >> > I ran low level hardward diagnostics. No problem.
    > >> >> >> >> > I am running Dell hardware diagnostics. for system lock ups no
    > >> >> >> >> > problems.
    > >> >> >> >> >
    > >> >> >> >> > I tried to do a safe boot and it went as far as the same
    > >> >> >> >> > screen.
    > >> >> >> >> >
    > >> >> >> >> > I tried to do a logged boot and it went to a black screen.
    > >> >> >> >> >
    > >> >> >> >> > TIA.
    > >> >> >> >> >
    > >> >> >> >> > Brian
    > >> >> >> >>
    > >> >> >> >>
    > >> >> >> >>
    > >> >> >>
    > >> >> >>
    > >> >> >>
    > >> >>
    > >> >>
    > >> >>
    > >>
    > >>
    > >>
    >
    >
    >
  11. Archived from groups: microsoft.public.windowsxp.perform_maintain (More info?)

    After several tries I was able to get the update scan to work. Since I have
    previously downloaded SP2 it does not indicate that it is a needed update.
    After doing a repair install of XP I need to reinstall SP2 correct? Is there
    a way to download and install without using the Update feature?
    Thanks.


    "Brian" wrote:

    > Hi Will,
    >
    > Ok, I downloaded as you indicated, installed and rebooted. Still having
    > troubles installing SP2. I am still having problems with the Windows update
    > module. On the MS website I can not proceed to the update for SP2 because it
    > keeps saying I need to install Bits2.0 and WinHTTP5.1 or something like that.
    >
    > I had Automatic Updates turned off. When I clicked on the link to turn
    > Automatic Updates on it redirected to a page that said "Congratulations you
    > have SP2 installed" When I go to Control Panel,Help,About Windows it says:
    > Version 5.1 (Build 2600 xpsp 1.020828-1920:Service Pack 1)
    >
    > Is SP2 still somewhere on my computer to be reinstalled?
    >
    > Thanks,
    > Brian
    >
    >
    >
    > "Will Denny" wrote:
    >
    > > Hi
    > >
    > > There is no need to install SP1 before SP2. Windows Update should give you
    > > the option to install that. Are you trying to install BITS via the WU page?
    > > If you have a fast Internet connection, you maybe download/install BITS
    > > manually:
    > >
    > > http://www.microsoft.com/downloads/details.aspx?FamilyID=b93356b1-ba43-480f-983d-eb19368f9047&DisplayLang=en
    > >
    > > --
    > >
    > > Will Denny
    > > MS-MVP Windows Shell/User
    > > Please reply to the News Groups
    > >
    > >
    > > "Brian" <Brian@discussions.microsoft.com> wrote in message
    > > news:92A06EC2-1A15-43CD-846C-A07F9DE98CD9@microsoft.com...
    > > > Ok. Went through the repair and have been able to reboot. So next step is
    > > > to
    > > > reinstall SP1 & SP2. Going to Windows update. They want me to reinstall
    > > > BITS2.0 which it does and then I reboot as instructed. Go back to Windows
    > > > UPdate and says I need to update to BITS2.0 so it didn't take. I did this
    > > > twice. Reboot time is horribly slow. At least 3 minutes each time. Nothing
    > > > seems to be working. Is this progress? What should my next step be?
    > > > Thanks.
    > > >
    > > >
    > > >
    > > >
    > > > "Will Denny" wrote:
    > > >
    > > >> Hi
    > > >>
    > > >> That first 'R' can be misleading when it also stands for Repair.
    > > >>
    > > >> --
    > > >>
    > > >> Will Denny
    > > >> MS-MVP Windows Shell/User
    > > >> Please reply to the News Groups
    > > >>
    > > >>
    > > >> "Brian" <Brian@discussions.microsoft.com> wrote in message
    > > >> news:7A17DAA7-8CE0-4E04-BF41-24DF4FFA1610@microsoft.com...
    > > >> > Thanks Will. On my way through the repair install now.
    > > >> >
    > > >> > "Will Denny" wrote:
    > > >> >
    > > >> >> Hi
    > > >> >>
    > > >> >> You've pressed 'R' in the wrong place. A 'Repair' install doesn't
    > > >> >> need a
    > > >> >> password. Have a look at the following article by Michael Stevens:
    > > >> >>
    > > >> >> "How to Perform a Windows XP Repair Install"
    > > >> >> http://www.michaelstevenstech.com/XPrepairinstall.htm
    > > >> >>
    > > >> >> --
    > > >> >>
    > > >> >> Will Denny
    > > >> >> MS-MVP Windows Shell/User
    > > >> >> Please reply to the News Groups
    > > >> >>
    > > >> >>
    > > >> >> "Brian" <Brian@discussions.microsoft.com> wrote in message
    > > >> >> news:2EEBDF05-DAA3-4214-85F3-64D7EFA090A0@microsoft.com...
    > > >> >> > Trying this here are the results
    > > >> >> > I boot from the CD and choose the repair option.
    > > >> >> > select windows as the option to repair
    > > >> >> > asks for admin pwd. and I just hit enter as i don't think there is
    > > >> >> > one.
    > > >> >> > I get the command prompt.
    > > >> >> > Not sure what to do from here.
    > > >> >> > Thanks.
    > > >> >> >
    > > >> >> >
    > > >> >> > "Will Denny" wrote:
    > > >> >> >
    > > >> >> >> Hi
    > > >> >> >>
    > > >> >> >> Yes, try a 'Repair' install of XP since none of those options have
    > > >> >> >> given
    > > >> >> >> you
    > > >> >> >> access to Windows.
    > > >> >> >>
    > > >> >> >> --
    > > >> >> >>
    > > >> >> >> Will Denny
    > > >> >> >> MS-MVP Windows Shell/User
    > > >> >> >> Please reply to the News Groups
    > > >> >> >>
    > > >> >> >>
    > > >> >> >> "Brian" <Brian@discussions.microsoft.com> wrote in message
    > > >> >> >> news:183DA521-F113-4BEB-873D-AB01CF310EB0@microsoft.com...
    > > >> >> >> >I have tried that and it results to the same screen. It is not the
    > > >> >> >> >classic
    > > >> >> >> > blue screen of death but two tone blue with logo right in the
    > > >> >> >> > middle.
    > > >> >> >> >
    > > >> >> >> > should i try a repair from the CD?
    > > >> >> >> >
    > > >> >> >> > Thanks Will.
    > > >> >> >> >
    > > >> >> >> >
    > > >> >> >> >
    > > >> >> >> > "Will Denny" wrote:
    > > >> >> >> >
    > > >> >> >> >> Hi Brian
    > > >> >> >> >>
    > > >> >> >> >> Can you access the same screen as Safe Mode and try 'Last Known
    > > >> >> >> >> Good
    > > >> >> >> >> Configuration'?
    > > >> >> >> >>
    > > >> >> >> >> --
    > > >> >> >> >>
    > > >> >> >> >> Will Denny
    > > >> >> >> >> MS-MVP Windows Shell/User
    > > >> >> >> >> Please reply to the News Groups
    > > >> >> >> >>
    > > >> >> >> >>
    > > >> >> >> >> "Brian" <Brian@discussions.microsoft.com> wrote in message
    > > >> >> >> >> news:4D961BD2-956D-464D-9192-AF7A48F1DC52@microsoft.com...
    > > >> >> >> >> >I updated and ran CoolWebShredder this morning. It fixed two
    > > >> >> >> >> >problems
    > > >> >> >> >> >and
    > > >> >> >> >> > said to reboot.
    > > >> >> >> >> >
    > > >> >> >> >> > The computer wouldn't shutdown or restart so I powered off.
    > > >> >> >> >> >
    > > >> >> >> >> > When I rebooted it went through initial screen and then goes
    > > >> >> >> >> > to
    > > >> >> >> >> > light
    > > >> >> >> >> > blue
    > > >> >> >> >> > screen with windows xp logo. same screen you get after the
    > > >> >> >> >> > computer
    > > >> >> >> >> > hibernates except there is no user name to click on. I waited
    > > >> >> >> >> > 45
    > > >> >> >> >> > minutes
    > > >> >> >> >> > and
    > > >> >> >> >> > it didn't go any further.
    > > >> >> >> >> >
    > > >> >> >> >> > I ran low level hardward diagnostics. No problem.
    > > >> >> >> >> > I am running Dell hardware diagnostics. for system lock ups no
    > > >> >> >> >> > problems.
    > > >> >> >> >> >
    > > >> >> >> >> > I tried to do a safe boot and it went as far as the same
    > > >> >> >> >> > screen.
    > > >> >> >> >> >
    > > >> >> >> >> > I tried to do a logged boot and it went to a black screen.
    > > >> >> >> >> >
    > > >> >> >> >> > TIA.
    > > >> >> >> >> >
    > > >> >> >> >> > Brian
    > > >> >> >> >>
    > > >> >> >> >>
    > > >> >> >> >>
    > > >> >> >>
    > > >> >> >>
    > > >> >> >>
    > > >> >>
    > > >> >>
    > > >> >>
    > > >>
    > > >>
    > > >>
    > >
    > >
    > >
  12. Archived from groups: microsoft.public.windowsxp.perform_maintain (More info?)

    Hi

    If you used a previous version of XP, then you can download SP2 from:

    http://www.microsoft.com/athome/security/protect/windowsxp/choose.mspx

    --

    Will Denny
    MS-MVP Windows Shell/User
    Please reply to the News Groups


    "Brian" <Brian@discussions.microsoft.com> wrote in message
    news:20F17E46-E7EE-49D5-8363-3748FA048E1E@microsoft.com...
    > After several tries I was able to get the update scan to work. Since I
    > have
    > previously downloaded SP2 it does not indicate that it is a needed update.
    > After doing a repair install of XP I need to reinstall SP2 correct? Is
    > there
    > a way to download and install without using the Update feature?
    > Thanks.
    >
    >
    > "Brian" wrote:
    >
    >> Hi Will,
    >>
    >> Ok, I downloaded as you indicated, installed and rebooted. Still having
    >> troubles installing SP2. I am still having problems with the Windows
    >> update
    >> module. On the MS website I can not proceed to the update for SP2 because
    >> it
    >> keeps saying I need to install Bits2.0 and WinHTTP5.1 or something like
    >> that.
    >>
    >> I had Automatic Updates turned off. When I clicked on the link to turn
    >> Automatic Updates on it redirected to a page that said "Congratulations
    >> you
    >> have SP2 installed" When I go to Control Panel,Help,About Windows it
    >> says:
    >> Version 5.1 (Build 2600 xpsp 1.020828-1920:Service Pack 1)
    >>
    >> Is SP2 still somewhere on my computer to be reinstalled?
    >>
    >> Thanks,
    >> Brian
    >>
    >>
    >>
    >> "Will Denny" wrote:
    >>
    >> > Hi
    >> >
    >> > There is no need to install SP1 before SP2. Windows Update should give
    >> > you
    >> > the option to install that. Are you trying to install BITS via the WU
    >> > page?
    >> > If you have a fast Internet connection, you maybe download/install BITS
    >> > manually:
    >> >
    >> > http://www.microsoft.com/downloads/details.aspx?FamilyID=b93356b1-ba43-480f-983d-eb19368f9047&DisplayLang=en
    >> >
    >> > --
    >> >
    >> > Will Denny
    >> > MS-MVP Windows Shell/User
    >> > Please reply to the News Groups
    >> >
    >> >
    >> > "Brian" <Brian@discussions.microsoft.com> wrote in message
    >> > news:92A06EC2-1A15-43CD-846C-A07F9DE98CD9@microsoft.com...
    >> > > Ok. Went through the repair and have been able to reboot. So next
    >> > > step is
    >> > > to
    >> > > reinstall SP1 & SP2. Going to Windows update. They want me to
    >> > > reinstall
    >> > > BITS2.0 which it does and then I reboot as instructed. Go back to
    >> > > Windows
    >> > > UPdate and says I need to update to BITS2.0 so it didn't take. I did
    >> > > this
    >> > > twice. Reboot time is horribly slow. At least 3 minutes each time.
    >> > > Nothing
    >> > > seems to be working. Is this progress? What should my next step be?
    >> > > Thanks.
    >> > >
    >> > >
    >> > >
    >> > >
    >> > > "Will Denny" wrote:
    >> > >
    >> > >> Hi
    >> > >>
    >> > >> That first 'R' can be misleading when it also stands for Repair.
    >> > >>
    >> > >> --
    >> > >>
    >> > >> Will Denny
    >> > >> MS-MVP Windows Shell/User
    >> > >> Please reply to the News Groups
    >> > >>
    >> > >>
    >> > >> "Brian" <Brian@discussions.microsoft.com> wrote in message
    >> > >> news:7A17DAA7-8CE0-4E04-BF41-24DF4FFA1610@microsoft.com...
    >> > >> > Thanks Will. On my way through the repair install now.
    >> > >> >
    >> > >> > "Will Denny" wrote:
    >> > >> >
    >> > >> >> Hi
    >> > >> >>
    >> > >> >> You've pressed 'R' in the wrong place. A 'Repair' install
    >> > >> >> doesn't
    >> > >> >> need a
    >> > >> >> password. Have a look at the following article by Michael
    >> > >> >> Stevens:
    >> > >> >>
    >> > >> >> "How to Perform a Windows XP Repair Install"
    >> > >> >> http://www.michaelstevenstech.com/XPrepairinstall.htm
    >> > >> >>
    >> > >> >> --
    >> > >> >>
    >> > >> >> Will Denny
    >> > >> >> MS-MVP Windows Shell/User
    >> > >> >> Please reply to the News Groups
    >> > >> >>
    >> > >> >>
    >> > >> >> "Brian" <Brian@discussions.microsoft.com> wrote in message
    >> > >> >> news:2EEBDF05-DAA3-4214-85F3-64D7EFA090A0@microsoft.com...
    >> > >> >> > Trying this here are the results
    >> > >> >> > I boot from the CD and choose the repair option.
    >> > >> >> > select windows as the option to repair
    >> > >> >> > asks for admin pwd. and I just hit enter as i don't think there
    >> > >> >> > is
    >> > >> >> > one.
    >> > >> >> > I get the command prompt.
    >> > >> >> > Not sure what to do from here.
    >> > >> >> > Thanks.
    >> > >> >> >
    >> > >> >> >
    >> > >> >> > "Will Denny" wrote:
    >> > >> >> >
    >> > >> >> >> Hi
    >> > >> >> >>
    >> > >> >> >> Yes, try a 'Repair' install of XP since none of those options
    >> > >> >> >> have
    >> > >> >> >> given
    >> > >> >> >> you
    >> > >> >> >> access to Windows.
    >> > >> >> >>
    >> > >> >> >> --
    >> > >> >> >>
    >> > >> >> >> Will Denny
    >> > >> >> >> MS-MVP Windows Shell/User
    >> > >> >> >> Please reply to the News Groups
    >> > >> >> >>
    >> > >> >> >>
    >> > >> >> >> "Brian" <Brian@discussions.microsoft.com> wrote in message
    >> > >> >> >> news:183DA521-F113-4BEB-873D-AB01CF310EB0@microsoft.com...
    >> > >> >> >> >I have tried that and it results to the same screen. It is
    >> > >> >> >> >not the
    >> > >> >> >> >classic
    >> > >> >> >> > blue screen of death but two tone blue with logo right in
    >> > >> >> >> > the
    >> > >> >> >> > middle.
    >> > >> >> >> >
    >> > >> >> >> > should i try a repair from the CD?
    >> > >> >> >> >
    >> > >> >> >> > Thanks Will.
    >> > >> >> >> >
    >> > >> >> >> >
    >> > >> >> >> >
    >> > >> >> >> > "Will Denny" wrote:
    >> > >> >> >> >
    >> > >> >> >> >> Hi Brian
    >> > >> >> >> >>
    >> > >> >> >> >> Can you access the same screen as Safe Mode and try 'Last
    >> > >> >> >> >> Known
    >> > >> >> >> >> Good
    >> > >> >> >> >> Configuration'?
    >> > >> >> >> >>
    >> > >> >> >> >> --
    >> > >> >> >> >>
    >> > >> >> >> >> Will Denny
    >> > >> >> >> >> MS-MVP Windows Shell/User
    >> > >> >> >> >> Please reply to the News Groups
    >> > >> >> >> >>
    >> > >> >> >> >>
    >> > >> >> >> >> "Brian" <Brian@discussions.microsoft.com> wrote in message
    >> > >> >> >> >> news:4D961BD2-956D-464D-9192-AF7A48F1DC52@microsoft.com...
    >> > >> >> >> >> >I updated and ran CoolWebShredder this morning. It fixed
    >> > >> >> >> >> >two
    >> > >> >> >> >> >problems
    >> > >> >> >> >> >and
    >> > >> >> >> >> > said to reboot.
    >> > >> >> >> >> >
    >> > >> >> >> >> > The computer wouldn't shutdown or restart so I powered
    >> > >> >> >> >> > off.
    >> > >> >> >> >> >
    >> > >> >> >> >> > When I rebooted it went through initial screen and then
    >> > >> >> >> >> > goes
    >> > >> >> >> >> > to
    >> > >> >> >> >> > light
    >> > >> >> >> >> > blue
    >> > >> >> >> >> > screen with windows xp logo. same screen you get after
    >> > >> >> >> >> > the
    >> > >> >> >> >> > computer
    >> > >> >> >> >> > hibernates except there is no user name to click on. I
    >> > >> >> >> >> > waited
    >> > >> >> >> >> > 45
    >> > >> >> >> >> > minutes
    >> > >> >> >> >> > and
    >> > >> >> >> >> > it didn't go any further.
    >> > >> >> >> >> >
    >> > >> >> >> >> > I ran low level hardward diagnostics. No problem.
    >> > >> >> >> >> > I am running Dell hardware diagnostics. for system lock
    >> > >> >> >> >> > ups no
    >> > >> >> >> >> > problems.
    >> > >> >> >> >> >
    >> > >> >> >> >> > I tried to do a safe boot and it went as far as the same
    >> > >> >> >> >> > screen.
    >> > >> >> >> >> >
    >> > >> >> >> >> > I tried to do a logged boot and it went to a black
    >> > >> >> >> >> > screen.
    >> > >> >> >> >> >
    >> > >> >> >> >> > TIA.
    >> > >> >> >> >> >
    >> > >> >> >> >> > Brian
    >> > >> >> >> >>
    >> > >> >> >> >>
    >> > >> >> >> >>
    >> > >> >> >>
    >> > >> >> >>
    >> > >> >> >>
    >> > >> >>
    >> > >> >>
    >> > >> >>
    >> > >>
    >> > >>
    >> > >>
    >> >
    >> >
    >> >
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