Tom's Hardware > Forum > Windows XP > Windows XP General Discussion > Windows Explorer keeps closing.
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Archived from groups: microsoft.public.windowsxp.perform_maintain (More info?)

 

I have 100s of subdirectories. Recently, when I try to save anything, .jpg,
..txt, watever the file type, Explorer either friezes (requiring a reboot),
and/or I get the following message:

The instruction 0x7c93426d referenced memory at "0x00000000". The memory
could not be "read". Click OK to terminate the program.

If I am online, it will also ask to send an error report to MicroSoft.

Note: This happens EVERY time I try to save something to one of about 3 or 4
directories, and OCCASIONALLY when I try to save files to several other
directories. I have performed defrag and disk clean-up.

Thinking I might have a bad spot on a hard-drive, I created new directories
and then moved files from the affected directories. I was able to keep
Explorer open for the transfers; however, the same problem (with the same
message) occured when I try to save anything new to the newly created
directories.

Got any ideas?
--
DWH

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Archived from groups: microsoft.public.windowsxp.perform_maintain (More info?)

 

I can relate to your story, as I have the same thing happening on occasion as
well. Have you checked out the Event Viewer in Administrative Services for
more info on the problem? I may be wrong, but I think it may have to do with
shutting down your computer, before the system has completed saving files to
the hard drive. Just a hunch. I hope this helps.

"DWH" wrote:

> I have 100s of subdirectories. Recently, when I try to save anything, .jpg,
> .txt, watever the file type, Explorer either friezes (requiring a reboot),
> and/or I get the following message:
>
> The instruction 0x7c93426d referenced memory at "0x00000000". The memory
> could not be "read". Click OK to terminate the program.
>
> If I am online, it will also ask to send an error report to MicroSoft.
>
> Note: This happens EVERY time I try to save something to one of about 3 or 4
> directories, and OCCASIONALLY when I try to save files to several other
> directories. I have performed defrag and disk clean-up.
>
> Thinking I might have a bad spot on a hard-drive, I created new directories
> and then moved files from the affected directories. I was able to keep
> Explorer open for the transfers; however, the same problem (with the same
> message) occured when I try to save anything new to the newly created
> directories.
>
> Got any ideas?
> --
> DWH

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