Started to updated USB & now USB doesn't work

Archived from groups: microsoft.public.windowsxp.perform_maintain (More info?)

That article is wrong,as a matter of fact,xp SP1 and now SP2 which includes
SP1 updates usb to 2.0,and even though the updated software is downloaded
to youre computer,usually its not installed.The only way to install is thru
device
mgr,R.click the usb controller,select update,which at this time usb has an
exclamation mark on it.You need to update thru device mgr.Also,if youre board
is intel based,you need to install thier chipset installation utility for
usb.

"MagicManUK" wrote:

> OK my system only has USB & a new USB2 device I recently bought automatically
> started to update the USB 2.0 system, now none of my input devices work in
> Windows XP.
> I've now read article 813139 & it says:
> "Note If you are using a USB keyboard and a mouse input device, Microsoft
> does not recommend that you update the USB 2.0 host controller driver by
> means of Device Manager. If you do this, the keyboard and mouse do not
> function, and you cannot control the system or safely restart the computer."
>
> I can get the recovery console up, but have no idea how to fix the system to
> get my keyboard & mouse to work again.
>
> Anyone offer any help? (just wish I had remote access switched on!)
>

Archived from groups: microsoft.public.windowsxp.perform_maintain (More info?)

Hi Treeman, well that is set as on boot up my USB kybd & mouse work - they
stop working as soon as Windows starts up.

Andrew E, yup understand that, but as my machine is USB only, none of my
input devices work in windows, so I can't right click anything.

I'm wondering if there is a service I can alter from the recovery console to
get USB back online when windows runs.

"Treeman" wrote:

>
> MagicManUK,
> Quick fix; get a PS2 keyboard and mouse.
> Under, may work for you;
> In my bios I have "legacy USB support," turned on, what this does is
> let me use the USB keyboard & mouse from boot-up. Also check your bios
> and see if enhanced or high speed is enabled for the onboard USB
> controller.
> Best,
> Treeman
>
>
> --
> Treeman
>
>
> ------------------------------------------------------------------------
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> View this thread: http://www.msusenet.com/t-1870951369
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>

Archived from groups: microsoft.public.windowsxp.perform_maintain (More info?)

MagicManUK,
Have you tried to _roll_back_ the driver for your USB? I noticed you
said you plugged in a device that updated the 2.0 drivers for USB, &
that's when you started having problems.
Best,
Treeman
P.S. What kind of motherboard? make/model?


--
Treeman


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Archived from groups: microsoft.public.windowsxp.perform_maintain (More info?)

Hi Nepatsfan,
I have tried Safe mode once already & USB control wasn;t working- I'll try
again & look at that article too, thanks.

"Nepatsfan" wrote:


> I don't see any mention of trying to start in Safe Mode. Have
> you tried to boot into Safe Mode? If you can, you might be able
> to use System Restore to take your computer back to a time
> before the problem appeared. You might want to take a look at
> this article:
>
> How to start the System Restore tool at a command prompt in
> Windows XP
> http://support.microsoft.com/?kbid=304449
>
> See if you can boot into Safe Mode first and run System Restore
> from within Windows. If unsuccesful, try Safe Mode with command
> prompt.
>
> Good luck
>
> Nepatsfan
>
>
>

Archived from groups: microsoft.public.windowsxp.perform_maintain (More info?)

Tried your suggestion, but unfortunately even in Safe (with or without
command) mode the USB drivers don't work. So no keyboard available to run
system restore Shame you can't run it from the recovery console because
the usb system works fine there).

Thanks anyway.

"Nepatsfan" wrote:

> I don't see any mention of trying to start in Safe Mode. Have
> you tried to boot into Safe Mode? If you can, you might be able
> to use System Restore to take your computer back to a time
> before the problem appeared. You might want to take a look at
> this article:
>
> How to start the System Restore tool at a command prompt in
> Windows XP
> http://support.microsoft.com/?kbid=304449
>
> See if you can boot into Safe Mode first and run System Restore
> from within Windows. If unsuccesful, try Safe Mode with command
> prompt.
>
> Good luck
>
> Nepatsfan
>
>
>

Archived from groups: microsoft.public.windowsxp.perform_maintain (More info?)

Here's what I would call a longshot:
In Recovery Console, run the Listsvc command.
Is there an entry towards the bottom of that list called
Usbehci USB 2.0 Enhanced Host Controller Minport Driver?
If it's listed, you might want to try entering Disabel Usbehci
in Recovery Console and see if it disables the driver for USB
2.0.
That may restore the functionality of your current USB mouse
and keyboard.

You might also consider trying to use a USB 2.0 mouse and/or
keyboard to see if they work when you boot into Windows. Then
you could try to run System Restore.

If none of these suggestions help, you may need to run a repair
installation of Windows XP. Take a look here for the procedure:

How to Perform a Windows XP Repair Install
http://www.michaelstevenstech.com/XPrepairinstall.htm

Good luck

Nepatsfan

MagicManUK wrote:
> Tried your suggestion, but unfortunately even in Safe (with
> or without command) mode the USB drivers don't work. So no
> keyboard available to run system restore Shame you can't
> run it from the recovery console because the usb system
> works fine there).
>
> Thanks anyway.
>
> "Nepatsfan" wrote:
>
>> I don't see any mention of trying to start in Safe Mode.
>> Have you tried to boot into Safe Mode? If you can, you
>> might be able to use System Restore to take your computer
>> back to a time before the problem appeared. You might want
>> to take a look at this article:
>>
>> How to start the System Restore tool at a command prompt in
>> Windows XP
>> http://support.microsoft.com/?kbid=304449
>>
>> See if you can boot into Safe Mode first and run System
>> Restore from within Windows. If unsuccesful, try Safe Mode
>> with command prompt.
>>
>> Good luck
>>
>> Nepatsfan