XBOX HELP

Hello,
ok i always have my cable connnected to my xbox 360 and my ubee wifi box but when i go to settings then xbox live and click wired connection it tells me to make sure my cable is hooked to both and all of my cables work! WHAT TO DO?
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More about xbox help
  1. try power cycling the xbox and router. then try new wires, then try the wireless, then get a new xbox.
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