CD rom not responding, Compaq Presario 7360

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J

Josh

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Apr 2, 2004
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Archived from groups: alt.sys.pc-clone.compaq (More info?)

Hi all,
I have a friend who has a Compaq Presario, with a label on the tower
that says 7360. She did a Quick Restore because of the blue screen of
death, after being online and chatting at Yahoo. Now, the cd rom
drive will not recognize any cd at all. I'm guessing a corrupt
driver, but just guessing. I never owned a Compaq so I don't know
much about it. Help. Any ideas?
Also, she can no longer get online through her Verizon DSL
connection because she can't get the cd rom drive to recognize the cd.


Many thanks,
Josh
http://www.joshkaplan.com
 
H

hh

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Mar 31, 2004
645
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Archived from groups: alt.sys.pc-clone.compaq (More info?)

Try removing the CD-ROM drive from device manager in Windows. Then reboot
and see if Windows will redetect it.
HH

"josh" <josh@joshkaplan.com> wrote in message
news:5483b912.0408271638.2c3fb67c@posting.google.com...
> Hi all,
> I have a friend who has a Compaq Presario, with a label on the tower
> that says 7360. She did a Quick Restore because of the blue screen of
> death, after being online and chatting at Yahoo. Now, the cd rom
> drive will not recognize any cd at all. I'm guessing a corrupt
> driver, but just guessing. I never owned a Compaq so I don't know
> much about it. Help. Any ideas?
> Also, she can no longer get online through her Verizon DSL
> connection because she can't get the cd rom drive to recognize the cd.
>
>
> Many thanks,
> Josh
> http://www.joshkaplan.com
 
J

Josh

Distinguished
Apr 2, 2004
228
0
18,680
Archived from groups: alt.sys.pc-clone.compaq (More info?)

I had Debbie do as you mentioned....no luck. Any suggestions?

Thanks,
Josh

"HH" <hahunt42@hotmail.com> wrote in message news:<PPYXc.650$lV5.127@fe25.usenetserver.com>...
> Try removing the CD-ROM drive from device manager in Windows. Then reboot
> and see if Windows will redetect it.
> HH
>
> "josh" <josh@joshkaplan.com> wrote in message
> news:5483b912.0408271638.2c3fb67c@posting.google.com...
> > Hi all,
> > I have a friend who has a Compaq Presario, with a label on the tower
> > that says 7360. She did a Quick Restore because of the blue screen of
> > death, after being online and chatting at Yahoo. Now, the cd rom
> > drive will not recognize any cd at all. I'm guessing a corrupt
> > driver, but just guessing. I never owned a Compaq so I don't know
> > much about it. Help. Any ideas?
> > Also, she can no longer get online through her Verizon DSL
> > connection because she can't get the cd rom drive to recognize the cd.
> >
> >
> > Many thanks,
> > Josh
> > http://www.joshkaplan.com
 
H

hh

Distinguished
Mar 31, 2004
645
0
18,980
Archived from groups: alt.sys.pc-clone.compaq (More info?)

Does the drive show up in Windows Explorer and My Computer?
HH

"josh" <josh@joshkaplan.com> wrote in message
news:5483b912.0408290637.55745b@posting.google.com...
> I had Debbie do as you mentioned....no luck. Any suggestions?
>
> Thanks,
> Josh
>
> "HH" <hahunt42@hotmail.com> wrote in message
news:<PPYXc.650$lV5.127@fe25.usenetserver.com>...
> > Try removing the CD-ROM drive from device manager in Windows. Then
reboot
> > and see if Windows will redetect it.
> > HH
> >
> > "josh" <josh@joshkaplan.com> wrote in message
> > news:5483b912.0408271638.2c3fb67c@posting.google.com...
> > > Hi all,
> > > I have a friend who has a Compaq Presario, with a label on the tower
> > > that says 7360. She did a Quick Restore because of the blue screen of
> > > death, after being online and chatting at Yahoo. Now, the cd rom
> > > drive will not recognize any cd at all. I'm guessing a corrupt
> > > driver, but just guessing. I never owned a Compaq so I don't know
> > > much about it. Help. Any ideas?
> > > Also, she can no longer get online through her Verizon DSL
> > > connection because she can't get the cd rom drive to recognize the cd.
> > >
> > >
> > > Many thanks,
> > > Josh
> > > http://www.joshkaplan.com
 
J

Josh

Distinguished
Apr 2, 2004
228
0
18,680
Archived from groups: alt.sys.pc-clone.compaq (More info?)

We checked in "My Computer" and the cd drive shows up with a plus. We
checked in Windows Explorer and got for the d drive, "system_sav(d)".
She uses the E drive, and that showed up too.

Josh

"HH" <hahunt42@hotmail.com> wrote in message news:<DJuYc.731$lV5.610@fe25.usenetserver.com>...
> Does the drive show up in Windows Explorer and My Computer?
> HH
>
> "josh" <josh@joshkaplan.com> wrote in message
> news:5483b912.0408290637.55745b@posting.google.com...
> > I had Debbie do as you mentioned....no luck. Any suggestions?
> >
> > Thanks,
> > Josh
> >
> > "HH" <hahunt42@hotmail.com> wrote in message
> news:<PPYXc.650$lV5.127@fe25.usenetserver.com>...
> > > Try removing the CD-ROM drive from device manager in Windows. Then
> reboot
> > > and see if Windows will redetect it.
> > > HH
> > >
> > > "josh" <josh@joshkaplan.com> wrote in message
> > > news:5483b912.0408271638.2c3fb67c@posting.google.com...
> > > > Hi all,
> > > > I have a friend who has a Compaq Presario, with a label on the tower
> > > > that says 7360. She did a Quick Restore because of the blue screen of
> > > > death, after being online and chatting at Yahoo. Now, the cd rom
> > > > drive will not recognize any cd at all. I'm guessing a corrupt
> > > > driver, but just guessing. I never owned a Compaq so I don't know
> > > > much about it. Help. Any ideas?
> > > > Also, she can no longer get online through her Verizon DSL
> > > > connection because she can't get the cd rom drive to recognize the cd.
> > > >
> > > >
> > > > Many thanks,
> > > > Josh
> > > > http://www.joshkaplan.com
 
H

hh

Distinguished
Mar 31, 2004
645
0
18,980
Archived from groups: alt.sys.pc-clone.compaq (More info?)

E: is the CD ROM drive unless a different hard drive with more than 2
partitions was installed.
The hard drive is C: and D: and the CD-ROM drive is E:
HH
"josh" <josh@joshkaplan.com> wrote in message
news:5483b912.0408301724.1799d581@posting.google.com...
> We checked in "My Computer" and the cd drive shows up with a plus. We
> checked in Windows Explorer and got for the d drive, "system_sav(d)".
> She uses the E drive, and that showed up too.
>
> Josh
>
> "HH" <hahunt42@hotmail.com> wrote in message
news:<DJuYc.731$lV5.610@fe25.usenetserver.com>...
> > Does the drive show up in Windows Explorer and My Computer?
> > HH
> >
> > "josh" <josh@joshkaplan.com> wrote in message
> > news:5483b912.0408290637.55745b@posting.google.com...
> > > I had Debbie do as you mentioned....no luck. Any suggestions?
> > >
> > > Thanks,
> > > Josh
> > >
> > > "HH" <hahunt42@hotmail.com> wrote in message
> > news:<PPYXc.650$lV5.127@fe25.usenetserver.com>...
> > > > Try removing the CD-ROM drive from device manager in Windows. Then
> > reboot
> > > > and see if Windows will redetect it.
> > > > HH
> > > >
> > > > "josh" <josh@joshkaplan.com> wrote in message
> > > > news:5483b912.0408271638.2c3fb67c@posting.google.com...
> > > > > Hi all,
> > > > > I have a friend who has a Compaq Presario, with a label on the
tower
> > > > > that says 7360. She did a Quick Restore because of the blue
screen of
> > > > > death, after being online and chatting at Yahoo. Now, the cd rom
> > > > > drive will not recognize any cd at all. I'm guessing a corrupt
> > > > > driver, but just guessing. I never owned a Compaq so I don't know
> > > > > much about it. Help. Any ideas?
> > > > > Also, she can no longer get online through her Verizon DSL
> > > > > connection because she can't get the cd rom drive to recognize the
cd.
> > > > >
> > > > >
> > > > > Many thanks,
> > > > > Josh
> > > > > http://www.joshkaplan.com
 
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