Computer freezes up

[Guest]

Archived from groups: microsoft.public.windowsxp.perform_maintain (More info?)

Hi,

Over the past couple months, my computer has been freezing up when it has
been sitting idle for a couple of hours. I have also been getting alot of
blue screen crashes lately. Looking into the event viewer after rebooting
the computer when it freezes, I do see 1 reocurring warning listed:

Event Type: Warning
Event Source: ati2mtag
Event Category: WDM
Event ID: 1049
Date: 9/11/2005
Time: 8:22:24 AM
User: N/A
Description:
SRB command failed – SRB_GET_DEVICE_PROPERTY
Data:
0000: 00 00 00 00 01 00 5a 00 ......Z.
0008: 01 00 00 00 19 04 00 80 .......€
0010: 00 00 00 00 00 00 00 00 ........
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........

SRB command failed – SRB_GET_DEVICE_PROPERTY

I have a suspicion that this may be the cause of the computer freezing up,
however I have already updated the drivers to the latest version and the
problems continue to occur.

As far as the blue screens go, these the error I receive in the event viewer
after rebooting the system:

Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 9/9/2005
Time: 6:25:13 PM
User: N/A
Computer: JOHNF
Description:
Error code 1000007f, parameter1 0000000d, parameter2 00000000, parameter3
00000000, parameter4 00000000.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 31 30 30 30 30 30 37 1000007
0020: 66 20 20 50 61 72 61 6d f Param
0028: 65 74 65 72 73 20 30 30 eters 00
0030: 30 30 30 30 30 64 2c 20 00000d,
0038: 30 30 30 30 30 30 30 30 00000000
0040: 2c 20 30 30 30 30 30 30 , 000000
0048: 30 30 2c 20 30 30 30 30 00, 0000
0050: 30 30 30 30 0000

I read elsewhere that the blue screens I have been getting may also be a
problem with bad ram, so I ran that windows memory tester, but I received no
failure status on that test.

My system specs are:
XP Home SP2 - all latest windows updates
Athlon xp 1700+
512 mb ddr ram
ATI 9600xt

Any help that anyone can give for these particluar problems will be greatly
appreciated.

Thanks in advance,
John

 

[Guest]

Archived from groups: microsoft.public.windowsxp.perform_maintain (More info?)

It could be a heat related problem and or a PSU that is getting hot or losing
power..You might also check your cmos battery, it may need to be replaced if
the system is years old? Is your computer OEM or did you build it? What is
the mobo model? Have you updated the bios lately?
Do you have heat sensors on the mobo? Is the heatsink fan on the ATI 9600xt
working, case fans free of dust bunny's?
j;-)

"JohnF888" wrote:

> Hi,
>
> Over the past couple months, my computer has been freezing up when it has
> been sitting idle for a couple of hours. I have also been getting alot of
> blue screen crashes lately. Looking into the event viewer after rebooting
> the computer when it freezes, I do see 1 reocurring warning listed:
>
> Event Type: Warning
> Event Source: ati2mtag
> Event Category: WDM
> Event ID: 1049
> Date: 9/11/2005
> Time: 8:22:24 AM
> User: N/A
> Description:
> SRB command failed – SRB_GET_DEVICE_PROPERTY
> Data:
> 0000: 00 00 00 00 01 00 5a 00 ......Z.
> 0008: 01 00 00 00 19 04 00 80 .......€
> 0010: 00 00 00 00 00 00 00 00 ........
> 0018: 00 00 00 00 00 00 00 00 ........
> 0020: 00 00 00 00 00 00 00 00 ........
>
> SRB command failed – SRB_GET_DEVICE_PROPERTY
>
> I have a suspicion that this may be the cause of the computer freezing up,
> however I have already updated the drivers to the latest version and the
> problems continue to occur.
>
> As far as the blue screens go, these the error I receive in the event viewer
> after rebooting the system:
>
> Event Type: Error
> Event Source: System Error
> Event Category: (102)
> Event ID: 1003
> Date: 9/9/2005
> Time: 6:25:13 PM
> User: N/A
> Computer: JOHNF
> Description:
> Error code 1000007f, parameter1 0000000d, parameter2 00000000, parameter3
> 00000000, parameter4 00000000.
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
> Data:
> 0000: 53 79 73 74 65 6d 20 45 System E
> 0008: 72 72 6f 72 20 20 45 72 rror Er
> 0010: 72 6f 72 20 63 6f 64 65 ror code
> 0018: 20 31 30 30 30 30 30 37 1000007
> 0020: 66 20 20 50 61 72 61 6d f Param
> 0028: 65 74 65 72 73 20 30 30 eters 00
> 0030: 30 30 30 30 30 64 2c 20 00000d,
> 0038: 30 30 30 30 30 30 30 30 00000000
> 0040: 2c 20 30 30 30 30 30 30 , 000000
> 0048: 30 30 2c 20 30 30 30 30 00, 0000
> 0050: 30 30 30 30 0000
>
> I read elsewhere that the blue screens I have been getting may also be a
> problem with bad ram, so I ran that windows memory tester, but I received no
> failure status on that test.
>
> My system specs are:
> XP Home SP2 - all latest windows updates
> Athlon xp 1700+
> 512 mb ddr ram
> ATI 9600xt
>
> Any help that anyone can give for these particluar problems will be greatly
> appreciated.
>
> Thanks in advance,
> John

 

[Guest]

Archived from groups: microsoft.public.windowsxp.perform_maintain (More info?)

Thanks for the reply. The computer was built by me about 4 years ago.
Mobo is Epox 8K3A+. I haven't updated the bios ever as I've never
really had any problems. I don't think it's the hsf on the video card -
I was actually having problems with it several months ago and ATI
replaced it for me.

I'm beginning to think it may be dust, as upon looking into the case
there is a whole lot of dust on the case fans, and the hsf for the cpu
and video card. The only reason why I don't think it could be temp
related is because I've had Motherboard Monitor installed for years, and
the cpu and case temps have always been pretty good. Either way, I'll
see if I can clean out all this dust and see if that helps any.

Thanks for the suggestions Jaymon.
Jaymon wrote:
> It could be a heat related problem and or a PSU that is getting hot or losing
> power..You might also check your cmos battery, it may need to be replaced if
> the system is years old? Is your computer OEM or did you build it? What is
> the mobo model? Have you updated the bios lately?
> Do you have heat sensors on the mobo? Is the heatsink fan on the ATI 9600xt
> working, case fans free of dust bunny's?
> j;-)
>
> "JohnF888" wrote:
>
>
>>Hi,
>>
>>Over the past couple months, my computer has been freezing up when it has
>>been sitting idle for a couple of hours. I have also been getting alot of
>>blue screen crashes lately. Looking into the event viewer after rebooting
>>the computer when it freezes, I do see 1 reocurring warning listed:
>>
>>Event Type: Warning
>>Event Source: ati2mtag
>>Event Category: WDM
>>Event ID: 1049
>>Date: 9/11/2005
>>Time: 8:22:24 AM
>>User: N/A
>>Description:
>>SRB command failed – SRB_GET_DEVICE_PROPERTY
>>Data:
>>0000: 00 00 00 00 01 00 5a 00 ......Z.
>>0008: 01 00 00 00 19 04 00 80 .......€
>>0010: 00 00 00 00 00 00 00 00 ........
>>0018: 00 00 00 00 00 00 00 00 ........
>>0020: 00 00 00 00 00 00 00 00 ........
>>
>>SRB command failed – SRB_GET_DEVICE_PROPERTY
>>
>>I have a suspicion that this may be the cause of the computer freezing up,
>>however I have already updated the drivers to the latest version and the
>>problems continue to occur.
>>
>>As far as the blue screens go, these the error I receive in the event viewer
>>after rebooting the system:
>>
>>Event Type: Error
>>Event Source: System Error
>>Event Category: (102)
>>Event ID: 1003
>>Date: 9/9/2005
>>Time: 6:25:13 PM
>>User: N/A
>>Computer: JOHNF
>>Description:
>>Error code 1000007f, parameter1 0000000d, parameter2 00000000, parameter3
>>00000000, parameter4 00000000.
>>
>>For more information, see Help and Support Center at
>>http://go.microsoft.com/fwlink/events.asp.
>>Data:
>>0000: 53 79 73 74 65 6d 20 45 System E
>>0008: 72 72 6f 72 20 20 45 72 rror Er
>>0010: 72 6f 72 20 63 6f 64 65 ror code
>>0018: 20 31 30 30 30 30 30 37 1000007
>>0020: 66 20 20 50 61 72 61 6d f Param
>>0028: 65 74 65 72 73 20 30 30 eters 00
>>0030: 30 30 30 30 30 64 2c 20 00000d,
>>0038: 30 30 30 30 30 30 30 30 00000000
>>0040: 2c 20 30 30 30 30 30 30 , 000000
>>0048: 30 30 2c 20 30 30 30 30 00, 0000
>>0050: 30 30 30 30 0000
>>
>>I read elsewhere that the blue screens I have been getting may also be a
>>problem with bad ram, so I ran that windows memory tester, but I received no
>>failure status on that test.
>>
>>My system specs are:
>>XP Home SP2 - all latest windows updates
>>Athlon xp 1700+
>>512 mb ddr ram
>>ATI 9600xt
>>
>>Any help that anyone can give for these particluar problems will be greatly
>>appreciated.
>>
>>Thanks in advance,
>>John

 

[Guest]

Archived from groups: microsoft.public.windowsxp.perform_maintain (More info?)

After removing dust bunnies from my rig the overall temp dropped 10 degrees.
http://mbm.livewiredev.com/

You should definitely update your bios and chipset drivers if available for
your mobo and any other update you can snag that relates to your board and
hardware. Also check your CMOS battery on the mobo and replace it if needed.
Check this site for updates for your board..
http://www.epox.com.tw/eng/products_content.php?ps=101
If you noticed the problem after SP2 update then you should make every
effort to update or upgrade your systems hardware, drivers, firmware, etc..
Hope this helps
j;-)

"JohnF888" wrote:

> Thanks for the reply. The computer was built by me about 4 years ago.
> Mobo is Epox 8K3A+. I haven't updated the bios ever as I've never
> really had any problems. I don't think it's the hsf on the video card -
> I was actually having problems with it several months ago and ATI
> replaced it for me.
>
> I'm beginning to think it may be dust, as upon looking into the case
> there is a whole lot of dust on the case fans, and the hsf for the cpu
> and video card. The only reason why I don't think it could be temp
> related is because I've had Motherboard Monitor installed for years, and
> the cpu and case temps have always been pretty good. Either way, I'll
> see if I can clean out all this dust and see if that helps any.
>
> Thanks for the suggestions Jaymon.
> Jaymon wrote:
> > It could be a heat related problem and or a PSU that is getting hot or losing
> > power..You might also check your cmos battery, it may need to be replaced if
> > the system is years old? Is your computer OEM or did you build it? What is
> > the mobo model? Have you updated the bios lately?
> > Do you have heat sensors on the mobo? Is the heatsink fan on the ATI 9600xt
> > working, case fans free of dust bunny's?
> > j;-)
> >
> > "JohnF888" wrote:
> >
> >
> >>Hi,
> >>
> >>Over the past couple months, my computer has been freezing up when it has
> >>been sitting idle for a couple of hours. I have also been getting alot of
> >>blue screen crashes lately. Looking into the event viewer after rebooting
> >>the computer when it freezes, I do see 1 reocurring warning listed:
> >>
> >>Event Type: Warning
> >>Event Source: ati2mtag
> >>Event Category: WDM
> >>Event ID: 1049
> >>Date: 9/11/2005
> >>Time: 8:22:24 AM
> >>User: N/A
> >>Description:
> >>SRB command failed – SRB_GET_DEVICE_PROPERTY
> >>Data:
> >>0000: 00 00 00 00 01 00 5a 00 ......Z.
> >>0008: 01 00 00 00 19 04 00 80 .......€
> >>0010: 00 00 00 00 00 00 00 00 ........
> >>0018: 00 00 00 00 00 00 00 00 ........
> >>0020: 00 00 00 00 00 00 00 00 ........
> >>
> >>SRB command failed – SRB_GET_DEVICE_PROPERTY
> >>
> >>I have a suspicion that this may be the cause of the computer freezing up,
> >>however I have already updated the drivers to the latest version and the
> >>problems continue to occur.
> >>
> >>As far as the blue screens go, these the error I receive in the event viewer
> >>after rebooting the system:
> >>
> >>Event Type: Error
> >>Event Source: System Error
> >>Event Category: (102)
> >>Event ID: 1003
> >>Date: 9/9/2005
> >>Time: 6:25:13 PM
> >>User: N/A
> >>Computer: JOHNF
> >>Description:
> >>Error code 1000007f, parameter1 0000000d, parameter2 00000000, parameter3
> >>00000000, parameter4 00000000.
> >>
> >>For more information, see Help and Support Center at
> >>http://go.microsoft.com/fwlink/events.asp.
> >>Data:
> >>0000: 53 79 73 74 65 6d 20 45 System E
> >>0008: 72 72 6f 72 20 20 45 72 rror Er
> >>0010: 72 6f 72 20 63 6f 64 65 ror code
> >>0018: 20 31 30 30 30 30 30 37 1000007
> >>0020: 66 20 20 50 61 72 61 6d f Param
> >>0028: 65 74 65 72 73 20 30 30 eters 00
> >>0030: 30 30 30 30 30 64 2c 20 00000d,
> >>0038: 30 30 30 30 30 30 30 30 00000000
> >>0040: 2c 20 30 30 30 30 30 30 , 000000
> >>0048: 30 30 2c 20 30 30 30 30 00, 0000
> >>0050: 30 30 30 30 0000
> >>
> >>I read elsewhere that the blue screens I have been getting may also be a
> >>problem with bad ram, so I ran that windows memory tester, but I received no
> >>failure status on that test.
> >>
> >>My system specs are:
> >>XP Home SP2 - all latest windows updates
> >>Athlon xp 1700+
> >>512 mb ddr ram
> >>ATI 9600xt
> >>
> >>Any help that anyone can give for these particluar problems will be greatly
> >>appreciated.
> >>
> >>Thanks in advance,
> >>John
>