elena

Distinguished
Apr 2, 2004
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18,510
Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

I have an HP 5550c on an HP Jetdirect 175x . Every document I send to the
printer prints, but, it remains in queue. If I don`t delete the documents,
they all re-print.

Help anyone? I made sure Bidirectional support is enabled and the keep
printed documents is unchecked.

Thanks

Elena
 

elena

Distinguished
Apr 2, 2004
6
0
18,510
Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

I'm going to answer my question.
The solution is to DISABLE BIDIRECTIONAL SUPPORT. To do this go to the
printers folder > printers properties > ports, and uncheck the box next to
"Enable bidirectional support". This is a feature that thhe dirver will use
while the printer is connected directly to the computer. If the printer is
not conected to the computer, this option is not used, and if i is selected,
it can c aause print jobs to stay in the print queue.
Elena
"Elena" <elena@elay.com> escribió en el mensaje
news:evaktiJGEHA.692@TK2MSFTNGP09.phx.gbl...
> I have an HP 5550c on an HP Jetdirect 175x . Every document I send to the
> printer prints, but, it remains in queue. If I don`t delete the documents,
> they all re-print.
>
> Help anyone? I made sure Bidirectional support is enabled and the keep
> printed documents is unchecked.
>
> Thanks
>
> Elena
>
>
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

HP's working on the fix for this driver problem.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
;kbhowto]http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"elena" <elena@elay.com> wrote in message
news:OKkifTUGEHA.2428@tk2msftngp13.phx.gbl...
> I'm going to answer my question.
> The solution is to DISABLE BIDIRECTIONAL SUPPORT. To do this go to the
> printers folder > printers properties > ports, and uncheck the box next to
> "Enable bidirectional support". This is a feature that thhe dirver will
use
> while the printer is connected directly to the computer. If the printer is
> not conected to the computer, this option is not used, and if i is
selected,
> it can c aause print jobs to stay in the print queue.
> Elena
> "Elena" <elena@elay.com> escribió en el mensaje
> news:evaktiJGEHA.692@TK2MSFTNGP09.phx.gbl...
> > I have an HP 5550c on an HP Jetdirect 175x . Every document I send to
the
> > printer prints, but, it remains in queue. If I don`t delete the
documents,
> > they all re-print.
> >
> > Help anyone? I made sure Bidirectional support is enabled and the keep
> > printed documents is unchecked.
> >
> > Thanks
> >
> > Elena
> >
> >
>
>