Still another Printer Setup Issue

G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

I cannot install printers on any of three XP machines. I have tried to
piece together the suggestions for similar problems posted here, but
(obviously, or I wouldn't be posting this) they haven's succeeded.

I have:
Deleted the printers for Printers & Faxes
From Printers & Faxes, gone to &File, &Server Properties, chosen the
Drivers tab, and
removed the installed print drivers.
Detach the printer from the computer ( parallel port LPT1 )
Installed the printer.
Re-Attached the printer.

At this point, the printers exist in Printers & Faxes.
I can select the printer, and go to properties and print a test page fails.
For some of the printers I have tried, I can run utilities on the printer
( align cartridges, etc ) but still cannot print.

All help would be appreciated.

Phil Rounds
prounds@casssandragroup.com
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

Is the driver designed for XP? Have you gone to the manufacturers web and
retrieved the latest driver for XP? Are you following the manufacturer
installation instructions? Some require the printer to be unplugged and some
require to be plugged in on installation.


"Phillip N Rounds" <prounds@cassandragroup.com> wrote in message
news:OXEAqyMHEHA.3528@TK2MSFTNGP09.phx.gbl...
> I cannot install printers on any of three XP machines. I have tried to
> piece together the suggestions for similar problems posted here, but
> (obviously, or I wouldn't be posting this) they haven's succeeded.
>
> I have:
> Deleted the printers for Printers & Faxes
> From Printers & Faxes, gone to &File, &Server Properties, chosen the
> Drivers tab, and
> removed the installed print drivers.
> Detach the printer from the computer ( parallel port LPT1 )
> Installed the printer.
> Re-Attached the printer.
>
> At this point, the printers exist in Printers & Faxes.
> I can select the printer, and go to properties and print a test page
fails.
> For some of the printers I have tried, I can run utilities on the printer
> ( align cartridges, etc ) but still cannot print.
>
> All help would be appreciated.
>
> Phil Rounds
> prounds@casssandragroup.com
>
>
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

Yes, I've tried both of these. HP says to use XP's driver, Lexmark doesn't
say much of anything. I've tried the install both with and without the
printer being connected.

"mao" <NONOSPAM123@@datasouth.com> wrote in message
news:epH6JpNHEHA.3380@TK2MSFTNGP11.phx.gbl...
> Is the driver designed for XP? Have you gone to the manufacturers web and
> retrieved the latest driver for XP? Are you following the manufacturer
> installation instructions? Some require the printer to be unplugged and
some
> require to be plugged in on installation.
>
>
> "Phillip N Rounds" <prounds@cassandragroup.com> wrote in message
> news:OXEAqyMHEHA.3528@TK2MSFTNGP09.phx.gbl...
> > I cannot install printers on any of three XP machines. I have tried to
> > piece together the suggestions for similar problems posted here, but
> > (obviously, or I wouldn't be posting this) they haven's succeeded.
> >
> > I have:
> > Deleted the printers for Printers & Faxes
> > From Printers & Faxes, gone to &File, &Server Properties, chosen the
> > Drivers tab, and
> > removed the installed print drivers.
> > Detach the printer from the computer ( parallel port LPT1 )
> > Installed the printer.
> > Re-Attached the printer.
> >
> > At this point, the printers exist in Printers & Faxes.
> > I can select the printer, and go to properties and print a test page
> fails.
> > For some of the printers I have tried, I can run utilities on the
printer
> > ( align cartridges, etc ) but still cannot print.
> >
> > All help would be appreciated.
> >
> > Phil Rounds
> > prounds@casssandragroup.com
> >
> >
>
>
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

It helps alot of time when you tell what kind of printer you have when
explaining a printer problem. Now that you've mentioned you have a Lexmark.
From Bruce Sanders web site.
http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm This is an
additional steps to take along with what you did if you have a LEXMARK
printer:

If you have a Lexmark printer, these additional steps may be necessary
(thanks to Robert Orleth [MSFT] for providing this information). The
Lexmark printer installation process sometimes installs a service that makes
the print spooler service dependent on itself. If there is a problem with
Lexmark service or a Lexmark printer driver (or you removed it using the
steps above), the print spooler service may not start (see also
http://support.microsoft.com/default.aspx?scid=kb;en-us;324757). The steps
below make the print spooler service only dependent on the Remote Procedure
Call (RPC) service (RPCSS), which is normal. The print spooler service
dependencies are stored in the registry at


HKEY_LOCAL_MACINE\SYSTEM\CurrentControlSet\Services\Spooler\DependOnService

The sc config command at step 15 resets the value of that entry.

14.. Open a Command Prompt window

15.. key the command
sc config spooler depend= RPCSS
(note the space after the = but not before)

16.. restart the print spooler (see steps 8 and 9 above)



"Phillip N Rounds" <prounds@cassandragroup.com> wrote in message
news:e3Soc3NHEHA.2720@TK2MSFTNGP11.phx.gbl...
> Yes, I've tried both of these. HP says to use XP's driver, Lexmark
doesn't
> say much of anything. I've tried the install both with and without the
> printer being connected.
>
> "mao" <NONOSPAM123@@datasouth.com> wrote in message
> news:epH6JpNHEHA.3380@TK2MSFTNGP11.phx.gbl...
> > Is the driver designed for XP? Have you gone to the manufacturers web
and
> > retrieved the latest driver for XP? Are you following the manufacturer
> > installation instructions? Some require the printer to be unplugged and
> some
> > require to be plugged in on installation.
> >
> >
> > "Phillip N Rounds" <prounds@cassandragroup.com> wrote in message
> > news:OXEAqyMHEHA.3528@TK2MSFTNGP09.phx.gbl...
> > > I cannot install printers on any of three XP machines. I have tried
to
> > > piece together the suggestions for similar problems posted here, but
> > > (obviously, or I wouldn't be posting this) they haven's succeeded.
> > >
> > > I have:
> > > Deleted the printers for Printers & Faxes
> > > From Printers & Faxes, gone to &File, &Server Properties, chosen
the
> > > Drivers tab, and
> > > removed the installed print drivers.
> > > Detach the printer from the computer ( parallel port LPT1 )
> > > Installed the printer.
> > > Re-Attached the printer.
> > >
> > > At this point, the printers exist in Printers & Faxes.
> > > I can select the printer, and go to properties and print a test page
> > fails.
> > > For some of the printers I have tried, I can run utilities on the
> printer
> > > ( align cartridges, etc ) but still cannot print.
> > >
> > > All help would be appreciated.
> > >
> > > Phil Rounds
> > > prounds@casssandragroup.com
> > >
> > >
> >
> >
>
>
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

Thanks.
I did what was outlined in Bruce's website, and still nothing worked.
Throwing money at the problem, I got a new Epson C64 hoping this would work,
but I still have the same problem ( I even followed their directions ).
Things have now failed with the Lexmark Optra, Epson C64 & HP 820.

"Victor D." <anonymous@discussions.microsoft.com> wrote in message
news:#S$KUCOHEHA.2472@TK2MSFTNGP10.phx.gbl...
> It helps alot of time when you tell what kind of printer you have when
> explaining a printer problem. Now that you've mentioned you have a
Lexmark.
> From Bruce Sanders web site.
> http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm This is an
> additional steps to take along with what you did if you have a LEXMARK
> printer:
>
> If you have a Lexmark printer, these additional steps may be necessary
> (thanks to Robert Orleth [MSFT] for providing this information). The
> Lexmark printer installation process sometimes installs a service that
makes
> the print spooler service dependent on itself. If there is a problem with
> Lexmark service or a Lexmark printer driver (or you removed it using the
> steps above), the print spooler service may not start (see also
> http://support.microsoft.com/default.aspx?scid=kb;en-us;324757). The
steps
> below make the print spooler service only dependent on the Remote
Procedure
> Call (RPC) service (RPCSS), which is normal. The print spooler service
> dependencies are stored in the registry at
>
>
>
HKEY_LOCAL_MACINE\SYSTEM\CurrentControlSet\Services\Spooler\DependOnService
>
> The sc config command at step 15 resets the value of that entry.
>
> 14.. Open a Command Prompt window
>
> 15.. key the command
> sc config spooler depend= RPCSS
> (note the space after the = but not before)
>
> 16.. restart the print spooler (see steps 8 and 9 above)
>
>
>
> "Phillip N Rounds" <prounds@cassandragroup.com> wrote in message
> news:e3Soc3NHEHA.2720@TK2MSFTNGP11.phx.gbl...
> > Yes, I've tried both of these. HP says to use XP's driver, Lexmark
> doesn't
> > say much of anything. I've tried the install both with and without the
> > printer being connected.
> >
> > "mao" <NONOSPAM123@@datasouth.com> wrote in message
> > news:epH6JpNHEHA.3380@TK2MSFTNGP11.phx.gbl...
> > > Is the driver designed for XP? Have you gone to the manufacturers web
> and
> > > retrieved the latest driver for XP? Are you following the manufacturer
> > > installation instructions? Some require the printer to be unplugged
and
> > some
> > > require to be plugged in on installation.
> > >
> > >
> > > "Phillip N Rounds" <prounds@cassandragroup.com> wrote in message
> > > news:OXEAqyMHEHA.3528@TK2MSFTNGP09.phx.gbl...
> > > > I cannot install printers on any of three XP machines. I have tried
> to
> > > > piece together the suggestions for similar problems posted here, but
> > > > (obviously, or I wouldn't be posting this) they haven's succeeded.
> > > >
> > > > I have:
> > > > Deleted the printers for Printers & Faxes
> > > > From Printers & Faxes, gone to &File, &Server Properties, chosen
> the
> > > > Drivers tab, and
> > > > removed the installed print drivers.
> > > > Detach the printer from the computer ( parallel port LPT1 )
> > > > Installed the printer.
> > > > Re-Attached the printer.
> > > >
> > > > At this point, the printers exist in Printers & Faxes.
> > > > I can select the printer, and go to properties and print a test page
> > > fails.
> > > > For some of the printers I have tried, I can run utilities on the
> > printer
> > > > ( align cartridges, etc ) but still cannot print.
> > > >
> > > > All help would be appreciated.
> > > >
> > > > Phil Rounds
> > > > prounds@casssandragroup.com
> > > >
> > > >
> > >
> > >
> >
> >
>
>
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

These I presume are all USB printers. Are you sure your USB ports are
working correctly? Do you connect other USB devices to your USB ports? Are
they on the motherboard or on a hub? And if on a hub, powered or unpowered?

Since printers are not supplied with a USB cable, are you sure your USB
cable is good?

Cari
www.coribright.com

"Phillip N Rounds" <prounds@cassandragroup.com> wrote in message
news:u397YumHEHA.2596@TK2MSFTNGP10.phx.gbl...
> Thanks.
> I did what was outlined in Bruce's website, and still nothing worked.
> Throwing money at the problem, I got a new Epson C64 hoping this would
> work,
> but I still have the same problem ( I even followed their directions ).
> Things have now failed with the Lexmark Optra, Epson C64 & HP 820.
>
> "Victor D." <anonymous@discussions.microsoft.com> wrote in message
> news:#S$KUCOHEHA.2472@TK2MSFTNGP10.phx.gbl...
>> It helps alot of time when you tell what kind of printer you have when
>> explaining a printer problem. Now that you've mentioned you have a
> Lexmark.
>> From Bruce Sanders web site.
>> http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm This is an
>> additional steps to take along with what you did if you have a LEXMARK
>> printer:
>>
>> If you have a Lexmark printer, these additional steps may be necessary
>> (thanks to Robert Orleth [MSFT] for providing this information). The
>> Lexmark printer installation process sometimes installs a service that
> makes
>> the print spooler service dependent on itself. If there is a problem
>> with
>> Lexmark service or a Lexmark printer driver (or you removed it using the
>> steps above), the print spooler service may not start (see also
>> http://support.microsoft.com/default.aspx?scid=kb;en-us;324757). The
> steps
>> below make the print spooler service only dependent on the Remote
> Procedure
>> Call (RPC) service (RPCSS), which is normal. The print spooler service
>> dependencies are stored in the registry at
>>
>>
>>
> HKEY_LOCAL_MACINE\SYSTEM\CurrentControlSet\Services\Spooler\DependOnService
>>
>> The sc config command at step 15 resets the value of that entry.
>>
>> 14.. Open a Command Prompt window
>>
>> 15.. key the command
>> sc config spooler depend= RPCSS
>> (note the space after the = but not before)
>>
>> 16.. restart the print spooler (see steps 8 and 9 above)
>>
>>
>>
>> "Phillip N Rounds" <prounds@cassandragroup.com> wrote in message
>> news:e3Soc3NHEHA.2720@TK2MSFTNGP11.phx.gbl...
>> > Yes, I've tried both of these. HP says to use XP's driver, Lexmark
>> doesn't
>> > say much of anything. I've tried the install both with and without the
>> > printer being connected.
>> >
>> > "mao" <NONOSPAM123@@datasouth.com> wrote in message
>> > news:epH6JpNHEHA.3380@TK2MSFTNGP11.phx.gbl...
>> > > Is the driver designed for XP? Have you gone to the manufacturers web
>> and
>> > > retrieved the latest driver for XP? Are you following the
>> > > manufacturer
>> > > installation instructions? Some require the printer to be unplugged
> and
>> > some
>> > > require to be plugged in on installation.
>> > >
>> > >
>> > > "Phillip N Rounds" <prounds@cassandragroup.com> wrote in message
>> > > news:OXEAqyMHEHA.3528@TK2MSFTNGP09.phx.gbl...
>> > > > I cannot install printers on any of three XP machines. I have
>> > > > tried
>> to
>> > > > piece together the suggestions for similar problems posted here,
>> > > > but
>> > > > (obviously, or I wouldn't be posting this) they haven's succeeded.
>> > > >
>> > > > I have:
>> > > > Deleted the printers for Printers & Faxes
>> > > > From Printers & Faxes, gone to &File, &Server Properties,
>> > > > chosen
>> the
>> > > > Drivers tab, and
>> > > > removed the installed print drivers.
>> > > > Detach the printer from the computer ( parallel port LPT1 )
>> > > > Installed the printer.
>> > > > Re-Attached the printer.
>> > > >
>> > > > At this point, the printers exist in Printers & Faxes.
>> > > > I can select the printer, and go to properties and print a test
>> > > > page
>> > > fails.
>> > > > For some of the printers I have tried, I can run utilities on the
>> > printer
>> > > > ( align cartridges, etc ) but still cannot print.
>> > > >
>> > > > All help would be appreciated.
>> > > >
>> > > > Phil Rounds
>> > > > prounds@casssandragroup.com
>> > > >
>> > > >
>> > >
>> > >
>> >
>> >
>>
>>
>
>
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

One is USB, the others are parallel.
For each of these printers ( with the exception of the Lexmark), I can
perform various functions ( Align print cartridges, scan, etc ) on the
printers ( the Lexmark simply doesn't have any non-print functions). Hence,
I trust that all hardware is functioning properly.
Thanks however

"Cari (MS-MVP)" <Newsgroups1@coribright.com> wrote in message
news:ey3xNdnHEHA.2376@TK2MSFTNGP12.phx.gbl...
> These I presume are all USB printers. Are you sure your USB ports are
> working correctly? Do you connect other USB devices to your USB ports?
Are
> they on the motherboard or on a hub? And if on a hub, powered or
unpowered?
>
> Since printers are not supplied with a USB cable, are you sure your USB
> cable is good?
>
> Cari
> www.coribright.com
>
> "Phillip N Rounds" <prounds@cassandragroup.com> wrote in message
> news:u397YumHEHA.2596@TK2MSFTNGP10.phx.gbl...
> > Thanks.
> > I did what was outlined in Bruce's website, and still nothing worked.
> > Throwing money at the problem, I got a new Epson C64 hoping this would
> > work,
> > but I still have the same problem ( I even followed their directions ).
> > Things have now failed with the Lexmark Optra, Epson C64 & HP 820.
> >
> > "Victor D." <anonymous@discussions.microsoft.com> wrote in message
> > news:#S$KUCOHEHA.2472@TK2MSFTNGP10.phx.gbl...
> >> It helps alot of time when you tell what kind of printer you have when
> >> explaining a printer problem. Now that you've mentioned you have a
> > Lexmark.
> >> From Bruce Sanders web site.
> >> http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm This is an
> >> additional steps to take along with what you did if you have a LEXMARK
> >> printer:
> >>
> >> If you have a Lexmark printer, these additional steps may be necessary
> >> (thanks to Robert Orleth [MSFT] for providing this information). The
> >> Lexmark printer installation process sometimes installs a service that
> > makes
> >> the print spooler service dependent on itself. If there is a problem
> >> with
> >> Lexmark service or a Lexmark printer driver (or you removed it using
the
> >> steps above), the print spooler service may not start (see also
> >> http://support.microsoft.com/default.aspx?scid=kb;en-us;324757). The
> > steps
> >> below make the print spooler service only dependent on the Remote
> > Procedure
> >> Call (RPC) service (RPCSS), which is normal. The print spooler service
> >> dependencies are stored in the registry at
> >>
> >>
> >>
> >
HKEY_LOCAL_MACINE\SYSTEM\CurrentControlSet\Services\Spooler\DependOnService
> >>
> >> The sc config command at step 15 resets the value of that entry.
> >>
> >> 14.. Open a Command Prompt window
> >>
> >> 15.. key the command
> >> sc config spooler depend= RPCSS
> >> (note the space after the = but not before)
> >>
> >> 16.. restart the print spooler (see steps 8 and 9 above)
> >>
> >>
> >>
> >> "Phillip N Rounds" <prounds@cassandragroup.com> wrote in message
> >> news:e3Soc3NHEHA.2720@TK2MSFTNGP11.phx.gbl...
> >> > Yes, I've tried both of these. HP says to use XP's driver, Lexmark
> >> doesn't
> >> > say much of anything. I've tried the install both with and without
the
> >> > printer being connected.
> >> >
> >> > "mao" <NONOSPAM123@@datasouth.com> wrote in message
> >> > news:epH6JpNHEHA.3380@TK2MSFTNGP11.phx.gbl...
> >> > > Is the driver designed for XP? Have you gone to the manufacturers
web
> >> and
> >> > > retrieved the latest driver for XP? Are you following the
> >> > > manufacturer
> >> > > installation instructions? Some require the printer to be unplugged
> > and
> >> > some
> >> > > require to be plugged in on installation.
> >> > >
> >> > >
> >> > > "Phillip N Rounds" <prounds@cassandragroup.com> wrote in message
> >> > > news:OXEAqyMHEHA.3528@TK2MSFTNGP09.phx.gbl...
> >> > > > I cannot install printers on any of three XP machines. I have
> >> > > > tried
> >> to
> >> > > > piece together the suggestions for similar problems posted here,
> >> > > > but
> >> > > > (obviously, or I wouldn't be posting this) they haven's
succeeded.
> >> > > >
> >> > > > I have:
> >> > > > Deleted the printers for Printers & Faxes
> >> > > > From Printers & Faxes, gone to &File, &Server Properties,
> >> > > > chosen
> >> the
> >> > > > Drivers tab, and
> >> > > > removed the installed print drivers.
> >> > > > Detach the printer from the computer ( parallel port LPT1 )
> >> > > > Installed the printer.
> >> > > > Re-Attached the printer.
> >> > > >
> >> > > > At this point, the printers exist in Printers & Faxes.
> >> > > > I can select the printer, and go to properties and print a test
> >> > > > page
> >> > > fails.
> >> > > > For some of the printers I have tried, I can run utilities on
the
> >> > printer
> >> > > > ( align cartridges, etc ) but still cannot print.
> >> > > >
> >> > > > All help would be appreciated.
> >> > > >
> >> > > > Phil Rounds
> >> > > > prounds@casssandragroup.com
> >> > > >
> >> > > >
> >> > >
> >> > >
> >> >
> >> >
> >>
> >>
> >
> >
>
>