Deskjet 3550 and Limited Account

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

We have a HP DeskJet 3550 installed on a Windows XP Professional machine
via USB. The DeskJet will print a test page in the administrator account,
but will not print in the limited account.
In the limited account, the print cartridge is moving like it is printing
but nothing prints; just a blank page comes out of the printer.
I turned off the Simple File Sharing and gave the full permission of the
printer to the limited account. Still, the printer does the same thing. I
check the control panel of the printer, and the setting appears to be the
same for the administrator and limited accounts.

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

We are using McAfee Anti-Virus 7.0.
I did change the configuration of the printer but the problem still
exists.
I also exclude the printer folder from the virus scan but that did not
work.

"Cari (MS-MVP)" <Newsgroups1@coribright.com> wrote in message
news:%23aVJ$MoHEHA.4032@TK2MSFTNGP12.phx.gbl...
> We've seen this with XP Home and Limited Users but not in Pro (as far as I
> can remember)..... are you running Norton Antivirus on the PC in question?
>
> If so, in the properties of the printer, in the Advanced tab, set the
> printer to Print Direct to Printer instead of using the Print Spooler
> (center section of the page) and PLEASE let us know your results.
>
> Cari
> www.coribright.com
>
> "Michael W White" <michael.wm.white@worldnet.att.net> wrote in message
> news:uvkieCoHEHA.2836@TK2MSFTNGP11.phx.gbl...
> > We have a HP DeskJet 3550 installed on a Windows XP Professional
machine
> > via USB. The DeskJet will print a test page in the administrator
account,
> > but will not print in the limited account.
> > In the limited account, the print cartridge is moving like it is
printing
> > but nothing prints; just a blank page comes out of the printer.
> > I turned off the Simple File Sharing and gave the full permission of
the
> > printer to the limited account. Still, the printer does the same thing.
I
> > check the control panel of the printer, and the setting appears to be
the
> > same for the administrator and limited accounts.
> >
> >
>
>

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

Here is the update on using the printer on another computer.
We installed the DeskJet 3550 on another Windows XP Professional computer.
The printer will print from the limited account but only prints in green
ink.

"Cari (MS-MVP)" <Newsgroups1@coribright.com> wrote in message
news:%23aVJ$MoHEHA.4032@TK2MSFTNGP12.phx.gbl...
> We've seen this with XP Home and Limited Users but not in Pro (as far as I
> can remember)..... are you running Norton Antivirus on the PC in question?
>
> If so, in the properties of the printer, in the Advanced tab, set the
> printer to Print Direct to Printer instead of using the Print Spooler
> (center section of the page) and PLEASE let us know your results.
>
> Cari
> www.coribright.com
>
> "Michael W White" <michael.wm.white@worldnet.att.net> wrote in message
> news:uvkieCoHEHA.2836@TK2MSFTNGP11.phx.gbl...
> > We have a HP DeskJet 3550 installed on a Windows XP Professional
machine
> > via USB. The DeskJet will print a test page in the administrator
account,
> > but will not print in the limited account.
> > In the limited account, the print cartridge is moving like it is
printing
> > but nothing prints; just a blank page comes out of the printer.
> > I turned off the Simple File Sharing and gave the full permission of
the
> > printer to the limited account. Still, the printer does the same thing.
I
> > check the control panel of the printer, and the setting appears to be
the
> > same for the administrator and limited accounts.
> >
> >
>
>