Can't print anything with black ink.

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

Does it go through the motion of printing when you select black, but you get
nothing...? Or the printer does nothing when you select black.


"Heather" <anonymous@discussions.microsoft.com> wrote in message
news:FE7CB0DB-2946-464D-B1CA-ED825BB48885@microsoft.com...
> I have a Dell Dimension 8250 with Windows XP. Connected to it is an Epson
Stylus C62 & a Dell A10 PrinterA920. Until 7 hours ago both worked
perfectly. Now both will print in colour but not in black.The Dell has a new
ink cartridge & the Epsom's is half full. I've cleaned them, reinstalled the
drivers, gone through all the trouble shooter helps I could find,restored it
back to 1st February, run systems checks and don't know what to do next.
> Many thanks for any help. Heather.

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

Make sure you took the plastic tape off the print head. The ink is probably
dry, try soaking the ink head in about 1/4 inch of warm water for about 15
min, and try again. Might shake the ink cart down like a thermometer and see
if you can get any ink to come out the part that rides on the paper. (the
head).



"Heather" <anonymous@discussions.microsoft.com> wrote in message
news:3D4E8747-A80B-432C-BE42-0908CE806CCF@microsoft.com...
> Both printers go through the motion of printing but print nothing.
>
> ----- Nick Burns wrote: -----
>
> Does it go through the motion of printing when you select black, but
you get
> nothing...? Or the printer does nothing when you select black.
>
>
> "Heather" <anonymous@discussions.microsoft.com> wrote in message
> news:FE7CB0DB-2946-464D-B1CA-ED825BB48885@microsoft.com...
> > I have a Dell Dimension 8250 with Windows XP. Connected to it is
an Epson
> Stylus C62 & a Dell A10 PrinterA920. Until 7 hours ago both worked
> perfectly. Now both will print in colour but not in black.The Dell
has a new
> ink cartridge & the Epsom's is half full. I've cleaned them,
reinstalled the
> drivers, gone through all the trouble shooter helps I could
find,restored it
> back to 1st February, run systems checks and don't know what to do
next.
> > Many thanks for any help. Heather.
>
>
>

After shaking them like that, you may want to clean your print heads.